10
9
TROUBLEShOOTING
PROBLEM
POSSIBLE CAUSE
SOLUTION
Finish on grill plates is
scratched or has cut marks.
Metal utensils have been
used.
Always use heatproof
plastic, silicone or
wood utensils to avoid
scratching nonstick
surface of grill plates.
Never use metal
skewers, tongs, forks or
knives.
Grill marks on food are
very light. The food looks
steamed.
Grill was not fully
preheated before use.
Always preheat grill at
least 7.5 minutes before
cooking any foods.
There is food buildup on grill
plates.
Grill not properly cleaned
after use.
Use nylon scrubbing pad
and hot, soapy water to
clean grill plates. Do not
use steel wool scrubbing
pads or abrasive cleaners
to clean grill plates.
Food is dry and burnt.
Food is overcooked.
Because grill is cooking
from both sides, food is
cooked much faster than
in a skillet or under a
broiler. Use SUGGESTED
GRILLING CHART as a
guide and check food
at lowest time stated on
chart.
Grill does not turn on.
Grill is not plugged in.
Check to be sure
appliance is plugged into
working outlet and On/Off
(I/O) switch in the ON (I)
position.
The grill plate has white
spots on it.
The water from cleaning
has dried on the surface
of the grill plates.
Dry grill plate immediately
after washing.
Care and Cleaning
This appliance contains no user-serviceable parts. Refer service to qualified service
personnel.
CLEANING
Caution: To avoid accidental burns, allow grill to cool thoroughly before cleaning.
1. Before cleaning, unplug grill from wall outlet and allow to cool.
Important: heating elements will continue to be ON until the On/Off (I/O) switch is
pressed or the appliance is unplugged.
2. Place drip tray under front of grill. Use plastic spatula to scrape off any excess fat and
food particles left on the grill plates; runoff will drip into the drip tray. Wipe plates dry
with a paper towel or sponge to avoid grease dripping onto your counter when plates
are removed.
3. Remove plates as instructed in HOW TO USE. To clean grill plates, wash in warm,
soapy water; dry thoroughly with a soft cloth or paper towel.
4. Empty drip tray and wash in warm, soapy water; dry thoroughly with a paper towel.
5. Reinstall grill plates, making sure they are securely attached to grill body.
Note:
Removable grill plates are also dishwasher safe. Dishwasher detergent may cause
oxidation on uncoated side of grill plate. This is not harmful and can be wiped off with
a damp towel. After washing grill plates in a dishwasher, wipe uncoated side with a dry
towel to prevent discoloration.
6. To remove stubborn buildup, use a nylon or non-metallic scrubbing pad to clean the
grill plates.
Important: Do not use metallic scrubbing pads, steel wool or any abrasive cleaners to
clean any part of your grill; use only nylon or non-metallic scrubbing pads.
7. To clean the grill cover, wipe with a warm, wet sponge and dry with a soft, dry cloth.
Important: Do not immerse body of grill in water or any other liquid.
8. Any servicing requiring disassembly other than the above cleaning must be performed
by a qualified electrician.
Caution: Make sure to hold grill cover by the handle while cleaning to prevent
accidental closing and injury.
STORAGE
Always make sure grill is clean and dry before storing.
