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Trio II

User Manual

Status Codes

Your monitor may show a status code

System status

when something

goes wrong. The most common codes

are shown below.

Code(s)

Status

Resolution

1 ... 3

Monitor error

Your monitor has developed a fault. Please remove

and reinsert the power supply or contact your energy

provider.

Connection error

Monitor unable to communicate with the parent smart

meter. Try moving the monitor closer to the smart

meter(s) or contact your energy provider.

21, 25

Electricity meter error

Monitor can't communicate with the electricity meter. If

the problem persists, contact your energy provider.

22, 26

Gas meter error

Monitor cannot communicate with the gas meter. If the

problem persists, contact your energy provider.

WiFi module not found

WiFi module error (if fitted). Please remove and reinsert

the module.

31 ... 44

WiFi error

WiFi module unable to communicate properly. Please

check your local WiFi and check your monitor's settings.

(See

Settings

WiFi network

)

For all other codes, please contact

your utility provider(s).

See

Support

for contact details.

Содержание Trio II Touch Button

Страница 1: ...Trio II Touch Button User Manual...

Страница 2: ...ter and other liquids Clean only with a dry soft cloth If any components appear damaged or faulty please contact your energy provider L For use in a dry indoor environment only J It is not necessary f...

Страница 3: ...tem Status 14 History Screens Electricity History 15 Gas History 16 Seasonal Adjustment 16 Messages Inbox 17 Reading a Message 17 Menu Overview 18 Electricity Usage 18 Gas usage 18 Meter Balance 19 Ta...

Страница 4: ...USB device It is not recommended to use batteries for a prolonged period To insert or replace the batteries remove the stand from the monitor by sliding it downwards and then insert the batteries Rea...

Страница 5: ...nergy today and Prepay balance if applicable tabs The LED at the bottom of the monitor shows your electricity usage GREEN for low AMBER for medium or RED for high Press w to select or to switch betwee...

Страница 6: ...er on the left of the Home screen shows how much electricity your home is consuming now Similarly the flame shows you how much gas has been consumed within the past 30 minutes The electricity speedome...

Страница 7: ...ces off and see what affect this has on the speedometer Other ways to save include putting less water in the kettle only boil what you intend to use lowering the temperature on your washing machine or...

Страница 8: ...r closer to your smart meter s to re establish the connection You can check the strength of the signal to the smart meter s by looking at the l and m icons in the top left hand corner of the screen Co...

Страница 9: ...e Home screen once connected to the smart meter s You can also at any time press the t button return to the Home screen Your meter and WiFi where applicable signal status is shown in the top left of t...

Страница 10: ...Depending on your smart meter configuration only the available energy types will be shown the gas flame will not be shown if you do not have a gas smart meter for example This is the default screen sh...

Страница 11: ...means you can quickly see if your home is using a little or a lot of electricity from a distance or at times when the screen has dimmed or turned off overnight The current rate of consumption can be...

Страница 12: ...low dot for electricity and blue dot for gas will orbit around the budget prediction to show how much of the daily budget has been consumed so far today starting and ending at the bottom The total cos...

Страница 13: ...lable fuel is in the centre The circle indicates the credit available and will appear full when above 20 You can change the level at which you ll be notified on screen that your credit is running low...

Страница 14: ...ing g Status of the electricity meter where fitted h Status of the gas meter where fitted l Signal status between the monitor and the smart meters this is also shown in the top left of the screen a Th...

Страница 15: ...urly period for today and the darkest green bar shows the current hour or incomplete period The highest hourly period lighter green will always display the usage for that hour the figure is shown to t...

Страница 16: ...revious weeks in the same way as the Week tab Year tab The final view is the Year tab which shows the previous 13 months of usage As with the Week and Month tabs you can see months that were above and...

Страница 17: ...he left Use the u v butons to select a message Press the w button to view the message in full Reading a Message Select Open from the options menu to read a message If the message is longer than the sp...

Страница 18: ...a level Electricity Usage Explore recent electricity consumption in the Electricity history screen when available Use the u v buttons to move through the Day Week Month and Year tabs Press w to change...

Страница 19: ...e for credit billing Use the k button to return to the previous screen Tariffs Look at the current and next electricity and gas prices and any other daily charges that may apply Example tariff with va...

Страница 20: ...debt Detailed debt with recovery rate Inbox View messages that have been sent by your energy provider s See Messages on page 17 Meters Info View details of your electricity and or gas meter and the cu...

Страница 21: ...e and meet the budgets you set Use the u v buttons to scroll through options and w to select The u v buttons will then change your budget If you look at the Energy today tab on the Home screen you wil...

Страница 22: ...Backlight timer When set to ON the screen will be on between the times selected When off press any button to wake Sound Alerts Change the volume of warning tones and when you hear them Volume This set...

Страница 23: ...r themes Default Dark theme Light theme WiFi Network See Connect to WiFi Network on page 25 for information on setting up and managing the WiFi network if module fitted Online Setup Please see Online...

Страница 24: ...ing options to set the maximum reading the dial can show Low 12kW Medium default 18kW High 24kW This option is only available when you have an electricity smart meter and the usage level is not provid...

Страница 25: ...d insert the WiFi module Remove and insert the WiFi module Connect to WiFi Network Your monitor will need to be connected to a local WiFi network to enable cloud services Access WiFi settings screen P...

Страница 26: ...g the registration of the energy app you will be required to enter a Secure code Select Online setup from the Settings menu and the screen will display a new secure code A secure code is received from...

Страница 27: ...turned off or gone blank Your monitor may be off for a number of reasons Under Settings Display if you have selected the Backlight to be off or the Backlight timer setting to be on then the screen wi...

Страница 28: ...ter s or contact your energy provider 21 25 Electricity meter error Monitor can t communicate with the electricity meter If the problem persists contact your energy provider 22 26 Gas meter error Moni...

Страница 29: ...e display 5Vdc and or 3 x AAA 1 5V alkaline batteries Rated voltage power supply 230Vac 50Hz Input power 0 5W Operating temperature 0 to 40O C Operating humidity range 85 non condensing This unit has...

Страница 30: ...Designed and manufactured by Green Energy Options Ltd 3 St Mary s Court Main Street Hardwick Cambridge CB23 7QS UK www geotogether com Version TR2L A USG 001_6...

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