GenScript eStain L1, Инструкция по эксплуатации, Страница: 23 / 24

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4. Technical Support
Visit the GenScript web site at www.genscript.com for:
1. Technical resources, including manuals, vector maps and sequences,
application notes, MSDSs, FAQs, formulations, citations, handbooks, etc.
2. Complete technical support contact information
3. Access to the GenScript Online Catalog
4. Additional product information and special offers
For more information or technical assistance, call, write, fax, or email.
GenScript USA Inc.
860 Centennial Ave. Piscataway, NJ 08854
Tel:
732-885-9188, 732-885-9688
Fax: 732-210-0262, 732-885-5878
Email:
product@genscript.com
Problems
Solution Description of the problem
Q10 Spots on the gel
1. Air bubbles between the gel
and filter paper might
occasionally cause such
problems, run an additional
destaining program to remove
the spots.
2. Edge effect: sometimes will
also cause such problems on
the edges of gel, run an
additional destaining program
to remove the spots.
Q11 Only half of the gel is stained
1. Carefully check the solution
detectors located at the top of
the reaction chamber to see if
there are residual gels or
papers built up on the detectors.
If there are, please carefully
remove them with a forceps.
2. Clean the detectors with a
filter paper and rerun the
staining program.
Q12 Large blue area at the bottom
of gels.
The gel is far away from the gel
holder connection axis. Re-place
the gel as instructed and run a
separate destaining program to
remove the staining.