36833 C
MGG100M Operating Manual
57
Section 5 - Troubleshooting
This section describes many common problems; it does not cover all problems. Procedures that require in-depth
knowledge or skills (like flashing the field) should be referred to a GMPASD.
For detailed engine diagnostic procedures, see the engine service manual.
For controller troubleshooting, see the H-100 Control Panel Operations Manual.
Symptom
Possible Cause
Solution
Starter cranks
but engine
does not start
No fuel
Restricted air flow
No spark
Open fuel valves
Purge air from fuel system
Check for/repair fuel line leaks
Check/replace air filter
Check/replace spark plug(s)
Starter does
not crank
Dead battery
Emergency stop is activated
Shutdown alarm is active
High Oil Pressure Starter
Lockout is active
Remove battery and trickle charge (do not jump start)
Reset controller after an emergency stop
Resolve shutdown alarm condition
Verify oil pressure reading correctly
Engine starts
but runs poorly
Fuel or ignition problem
Contact Generac Mobile Products Technical Service
Engine
overheats
Excessive load
Debris, dirt buildup on engine,
radiator
Remove one or more electrical loads
Remove debris
Clean engine and radiator surfaces
No output
voltage
Circuit breaker tripped or failed
Internal failure of alternator
Reset circuit breaker or replace if required
Check electrical connections
Contact Generac Mobile Products Technical Service
Output voltage
fluctuates
Irregular or fluctuating speed
Loose terminal or load
connections
Voltage regulator failed or needs
adjustment
Check engine for malfunction or load for fluctuation
Stabilize load—the addition of a lamp load (resistance
load) may compensate partially for load changes caused
by intermittent motor operation—do not overload
Verify tightness at all connections and terminals
Contact Generac Mobile Products Technical Service
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