LRAD-100X
GENASYS INC.
Manual Part No.: 106457-00 Rev E
20
17.0 Troubleshooting
Problem Description: MP3 player is on but there is no sound from the LRAD.
Cause:
Possible low battery.
Solution:
Check the battery voltage. It should be greater than 13.6 VDC between
Pins 1 and 2, and Pins 3 and 4. If voltage is low, recharge the battery. If
the battery will not charge to above 13.6 VDC, the battery or the charger
will need to be replaced.
Problem Description: USB device not recognized when attempting to connect the MP3 player
to a computer for downloading files.
Cause:
The USB mass storage device in the MP3 player was not recognized by
the computer upon connection. This may be due to a power surge on the
USB port or due to a physical problem with the cable or connection to the
computer.
Solution:
Try another USB port or a different computer. Cycle the connection at
the computer, not at the MP3 Player. Try another USB cable.