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GEM Owner’s Manual - Page 75
Warranty and Customer Service
There are no other expressed warranties on your GEM beyond those set
forth herein, and no implied warranties of merchantability or fi tness to the full
extent allowed by law. GEM and its dealers shall not be liable for loss of use,
inconvenience, lost time, commercial loss or any incidental, consequential or
other damages.
EXPORTED GEMS
In the case of GEMs sold outside of the USA, defective parts must be returned
to the selling dealer and transportation charges prepaid by the purchaser.
Your dealer or GEM will then replace all parts which inspection shall show
to be defective under the warranty. GEM will cover the shipping charges of
warranty parts to the 50 United States, but it is the purchaser’s responsibility
to cover the rest of the shipping charges outside the 50 United States. For
further information concerning export GEM service, please contact:
Global Electric Motorcars, LLC
1301 39th St. N Suite 2
Fargo, North Dakota 58102
Customer Service Hours
7:00 a.m. - 7:00 p.m. Monday - Thursday CST, 7:00 a.m. - 5:00 p.m. Friday
CST. 1.866.764.0616