15
TROUBLESHOOTING
PROBLEM
CAUSE / RESULT
SOLUTION
Machine is not
working
The milk cannot froth
The power cord is not
plugged well.
NTC is short circuit
Machine malfunctions
Steam indicator not light on
Used skimmed milk
The container is too big or the
shape is not fit
Wait steam indicator lights on.
Use whole milk
Use high and narrow cup or
garland cup
Plug the power cord into a
wall outlet correctly,
Please contact with the
authorized service
