Before You Call For Service…
Troubleshooting Tips
Problem
Possible Causes
What To Do
Clock and timer do
Plug on range is not completely
•
Make sure electrical plug is plugged into a live, properly
not work
inserted in the electrical outlet.
grounded outlet.
A fuse in your home
•
Replace the fuse or reset the circuit breaker.
may be blown or the
circuit breaker tripped.
Oven controls improperly set.
•
See the Using the clock, kitchen timer and control
lockout
section.
Oven will not self-clean
The oven temperature is
•
Allow the range to cool and reset the controls.
too high to set a self-clean
operation.
Oven controls improperly set.
•
See the Using the self-cleaning oven section.
The probe is plugged into
•
Remove the probe from the oven.
the outlet in the oven.
(on some models)
“Crackling” or
This is the sound of the
•
This is normal.
“popping” sound
metal heating and cooling
during both the cooking and
cleaning functions.
Excessive smoking
Excessive soil.
•
Touch the CLEAR/OFF pad. Open the windows to
during a clean cycle
rid the room of smoke. Wait until LOCKED/DOOR
goes off. After the oven cools, wipe up the excess soil
and reset the clean cycle.
Oven door will not
Oven too hot.
•
Allow the oven to cool below locking temperature.
open after a clean cycle
Oven not clean after a
Oven controls not properly set.
•
See the Using the self-cleaning upper and lower ovens
clean cycle
section.
Oven was heavily soiled.
•
Clean up heavy spillovers before starting the clean
cycle. Heavily soiled ovens may need to self-clean
again or for a longer period of time.
“LOCKED” flashes
The self-clean cycle has been
•
Close the oven door.
in the display
selected but the door is not
closed.
“LOCKED” is on
The oven door is locked
•
Touch the CLEAR/OFF pad. Allow the oven to cool.
when you want
because the temperature
to cook
inside the oven has not
dropped below the
locking temperature.
“F―”
and a number
You have a function error code.
•
Disconnect all power to the range for at least
or letter flash
30 seconds and then reconnect power. If the function
in the display
error code repeats, call for service.
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Consumer
S
uppo
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Tr
oubleshooting
Tip
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Care and Cleaning
Operating Instructions
Safety
Instruction
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