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– 14 –

Troubleshooting

(cont.) PERFORMANCE

Possible Causes

What To Do

Clothes too wet

Load is too small

•

Add one to two similar items.

Load is out of balance

•

Redistribute load.

Pilling

Result of normal wear on

•

While this is not caused by the washer, you can slow the

poly-cotton blends and

pilling process by washing garments inside out.

fuzzy fabrics

Grayed or yellowed

Not enough detergent

•

Use correct amount of detergent.

Hard water

•

Use hottest water safe for fabric.

•

Use a water conditioner like Calgon brand or install
a water softener.

Water is not hot enough

•

Make sure water heater is delivering water at
120°F.–140°F. (48°C.–60°C.).

Detergent is not

•

Try a liquid detergent.

dissolving

Dye transfer

•

Sort clothes by color. If fabric label states

wash separately,

unstable dyes may be indicated.

Colored spots

Incorrect use of fabric

•

Check fabric softener package for instructions and follow

softener

directions for using dispenser.

Dye transfer

•

Sort whites or lightly colored items from dark colors.

•

Promptly remove wash load from washer.

Wrinkling

Improper sorting

•

Avoid mixing heavy items (like work clothes) with
light items (like blouses).

Overloading

•

Load your washer so clothes have enough room
to move freely.

Incorrect wash cycle

•

Match Cycle selection to the type of fabric you are
washing (especially for easy care loads).

Repeated washing in

•

Wash in warm or cold water.

water that is too hot

Snags, holes, tears, rips

Pins, snaps, hooks, sharp

•

Fasten snaps, hooks, buttons, and zippers.

•

Remove loose items like pins, objects in pockets
and sharp buttons.

•

Turn knits (which snag easily) inside out.

Undiluted chlorine bleach

•

Never add undiluted bleach to wash or allow clothes
to come in contact with undiluted bleach.

Chemicals like hair bleach

•

Rinse items that may have chemicals on them before

or dye, permanent wave

washing.

solution

or excessive wear

buttons, belt buckles,
zippers, and sharp objects
left in pockets

clothes

Содержание WSXH208A Series

Страница 1: ...g PUB 31 9060 08 00 MODEL SERIES TECHNICAL SERVICE GUIDE GE Consumer Home Services Training Front Load Washer WSXH208A ...

Страница 2: ...personal injury disconnect power before servicing this product If electrical power is required for diagnosis or test purposes disconnect the power immediately after performing the necessary checks RECONNECT ALL GROUNDING DEVICES If grounding wires screws straps clips nuts or washers used to complete a path to ground are removed for service they must be returned to their original position and prope...

Страница 3: ...ic Dispenser 7 Motor Speed Control 8 Timer 9 Drive Motor 9 Resistance Chart 10 Troubleshooting 11 Timer Flowchart Example 15 Special Troubleshooting and Access Tips 16 Wiring Diagram 18 Motor Movement 19 Timer Flowchart 20 Schematic 21 Diagnostics Flowcharts 22 Parts Catalog 27 Warranty Information 28 Quiz 29 ...

Страница 4: ...e shown in this manual This Technical Service Guide is a supplement for that manual and highlights and illustrates product changes and service methods to successfully service the updated washer The significant changes are listed below and covered in this supplement A detailed method for servicing the bellows is also included to assist you Door lock assembly and strike Automatic dispenser Motor Spe...

Страница 5: ... 3 1998 Model Door Lock Assembly and Strike Automatic Dispenser Functional Part Changes NEW Model New Door Lock Assembly and Strike New Automatic Dispenser Motor Speed Control New Motor Speed Control ...

Страница 6: ... 4 Drive Motor New Drive Motor 1998 Model Timer NEW Model New Timer ...

Страница 7: ... 5 Notes ...

Страница 8: ...ut of the way This allows the magnetic field of the coil to close the contacts of the door lock switch and the locking fork locks the door The wax motor and spin lock arm are used to prevent the door from being opened while the drum is still spinning The wax motor is electrically in parallel with the drain pump Power is applied to the wax motor when the washer is in spin When power is applied to t...

Страница 9: ... into the bleach section of the dis penser and the outlet that allows water into the softner section of the dispenser are controlled by solenoids When water enters the washer water flows through the tube directing water into the tub and through the soap section to the dispenser When it is time for either the bleach or the softener to be released the timer will activate the soleniod that controls w...

Страница 10: ...ltage 120 VAC or zero for each function For example if the code received by the speed control board is 120 VAC on terminals A B and D and zero on terminals C E and F this tells the board to allow the washer to fill tumble at 52 RPM for 107 seconds then close the contact that connects the neutral side of the timer motor so it advances and gives the next code 3 The speed of the drive motor by conver...

Страница 11: ... applies electrical power to the dispenser valves the water valve the drain pump the wax motor and the end of cycle buzzer at the proper time The new motor is a permanent magnet three phase AC motor that varies speeds when the voltage from the speed control board varies in frequency and amount The motor still has a tachogenerator that inputs the speed of the motor to the speed control board ...

Страница 12: ...ser Valves Solenoids 1100 Ohms 7 Drive Motor Windings Terminals 1 to 2 2 6 Ohms 7 Terminals 1 to 3 2 6 Ohms 7 Terminals 2 to 3 2 6 Ohms 7 Drive Motor Tachogenerator 184 Ohms 7 Timer Motor 2425 Ohms 6 Water Valve Solenoids 880 Ohms 10 Wax Motor 380 Ohms 10 ...

Страница 13: ...ction of the components Using the example of the Timer Flowchart Sample on page 15 and the Schematic on page 21 we can review how the two work together On the timer flowchart at the top of the first column is CAM and the numbers below it go from 00 to 14 These numbers indicate the timer cams When you look at the schematic each timer contact is numbered this is the timer cam number On the timer flo...

Страница 14: ...ery soft water Try less detergent Water won t drain Drain hose is kinked or Straighten drain hose and make sure washer is not sitting improperly connected on it Top of drain outlet should be less than 8 ft 2 5 m above floor Water temperature Control is not set properly Check water temperature control and adjust is incorrect Water supply is improperly Make sure hoses are connected to correct faucet...

Страница 15: ...int Detergent not dissolving Try a liquid detergent Use warmer water temperature Overloading Wash drum may be fully loaded with loosely added items Incorrect use of fabric softener Check fabric softener package for instructions and follow directions for using dispenser clothes OPERATION Possible Causes What To Do Washer pauses in cycle The washer normally pauses between washing steps Washer won t ...

Страница 16: ...e for instructions and follow softener directions for using dispenser Dye transfer Sort whites or lightly colored items from dark colors Promptly remove wash load from washer Wrinkling Improper sorting Avoid mixing heavy items like work clothes with light items like blouses Overloading Load your washer so clothes have enough room to move freely Incorrect wash cycle Match Cycle selection to the typ...

Страница 17: ... 4 6 DISPENSER V2 23 19 21 CODE B CODE A 5 7 9 CODE E DISPENSER V1 23 16 18 11 10 12 23 13 15 CODE C TM DIRECT CODE D 14 17 15 17 WASH WATER MAIN RINSE WATER MAIN 16 18 WASH WATER TEMP 20 19 21 19 22 24 4 7 9 PRESS SW BYPASS BUZZER DRAIN PUMP DRAIN PUMP STEP TIME MIN STEP NO ELECTRONIC DELAY TO START 8 HR 6 HR 4 HR 2HR 1HR HEAVY WASH NORMAL WASH 1 1 1 1 1 1 3 5 9 2 3 9 5 1 1 9 5 9 1 0 3 1 8 6 7 5 ...

Страница 18: ...ce Check 1 to 3 1 to 2 and 2 to 3 The tachogenerator resistance is also read from the front The leads are located on the right upper and center of the block With volt ohmmeter probes attached to the right and center leads the reading should approximate the one in the picture With a required resistance of 184 ohms this reading is within the acceptable range The information is provided in the sche m...

Страница 19: ...ull straight out Timer motor resistance is approximately 2 4K ohms 7 See Resistance Chart or Sche matic for resistance values To remove the timer first remove the knob and the dial indicator Then while supporting the timer from the back remove two screws and pull the timer straight out You may find wire ties if so cut them Replace and redress the harness when reinstalling the timer All other selec...

Страница 20: ... 18 Wiring Diagram Wiring Diagram WARNING POWER MUST BE DISCONNECTED BEFORE SERVICING THE APPLIANCE ...

Страница 21: ... 19 Motor Movement motor will not run Motor Movement Note Not all pins are used on motor xxxconnector ...

Страница 22: ... 20 Timer Flowchart Timer Flowchart ...

Страница 23: ... 21 Schematic ...

Страница 24: ...onnect Can you open the door Defective door lock switch replace switch assembly Defective door lock coil replace switch assembly NO Yes Take continuity two pin connector leading to reed switch Dispenser drawer open no reading drawer closed read continuity If readings are correct replace timer If not correct replace reed switch Washer Inoperative Washer Inoperative Power ON ...

Страница 25: ...n 5 to pins 2 9 Defective timer Defective timer Defective Speed Control Board Defective Speed Control Board Drive motor tumble but does not spin If any other readings besides 120 VAC between pin 5 to pins 6 and 9 reads and 0 between pin 5 to pins 1 2 10 Disconnect the six ten pin plugs from the speed control board Measure the voltage drop between pin 5 of the six pin plug pins 1 2 6 9 10 of the 10...

Страница 26: ...connect power Advance Timer to main wash Does it draw water Advance to spin does the pump operate Bleach fabric softener solenoids operate Replace Motor also check fuse on control board If open replace motor and speed control board If fuse okay just replace motor Yes No Replace Speed control Board Replace Timer Yes No Drive Motor Inoperative ...

Страница 27: ... the right upper rack 4th terminal from the left white lead and center terminal exactly below it yellow black lead attach and Ohm probe to each terminal Use alligator leads Reads open replace timer Yes No With knob attached as you advance timer manually do you get a reading Replace Electronic Board Replace Timer Yes No Timer Does Not Advance ...

Страница 28: ... other than 184 Ohms 7 Defective Drive Motor GEA00594 NOTE Always check wiring to components NOTE Bleach dispenser on timer flow charts is V2 and softner dispenser is V1 Bleach dispenser does not operate 120VAC 0 Washer Completely Inoperative Washer Completely Inoperative Advance the timer to the start of the rinse cycle Pull the timer knob and allow the washer to start to fill Measure the voltage...

Страница 29: ...1 X 0 1 H W Y S S A R O O D K C O L 1 2 0 0 0 1 X 0 1 H W R O O D H C T A C 1 1 0 0 0 1 X 1 1 H W R E M I T M A C 1 2 0 0 0 1 X 1 1 H W M A C R E V E L 1 3 0 0 0 1 X 1 1 H W R E M I T L A I D 1 2 0 0 0 1 X 2 1 H W D E E R H C T I W S 1 3 0 0 0 1 X 2 1 H W E R U S S E R P H C T I W S 1 4 0 0 0 1 X 2 1 H W T O L I P T H G I L 1 5 0 0 0 1 X 2 1 H W E S N I R A R T X E H C T I W S 1 6 0 0 0 1 X 2 1 H ...

Страница 30: ...lle KY 40225 GE Will Replace At No Charge To You One Year From the date of the original purchase Five Years From the date of the original purchase Any part of the washer which fails due to a defect in materials or workmanship During this full one year warranty GE will also provide free of charge all labor and in home service to replace the defective part Replacement parts for the suspension outer ...

Страница 31: ...own on electronic board a If timer is manually advanced the drain motor and some other components can be energized b The entire unit is totally dead c Only the timer motor advances 6 The new wax motor switch lock circuit is energized a Any time unit is in operation b Only during the wash cycle c Only during the spin drain cycle 7 To replace the drive motor you must a Remove power remove lower fron...

Страница 32: ... 30 ...

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