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13
G. TROUBLESHOOTING
If there are any problems with the Homespring™ Water Purifier System, contact your dealer or HomespringCustomer
Service immediately.
Checking Backpulse
Tank Pressure
Pressure is too HIGH
(greater than 35 psi)
Pressure is too LOW
Check if Thimble Filter is clogged. Depressurize System,
remove System Cap and Internal Prefilter, remove
Thimble Filter using a pair of needle nose pliers, clean
Thimble Filter and reinsert Thimble Filter.
Contact your Dealer for assistance to check Trans
Membrane Pressure and perform a Cleaning if
necessary.
Check if External Prefilter is clogged, if installed. Refer to
H. REPLACEMENT PART LIST AND PROCEDURES .
If a Surface Water Option Kit is installed, check if Inlet
Solenoid Valve is in the normally open position. On the
Controller press NEXT once. Simultaneously press
MANUAL FLUSH and the down arrow together and hold
for a full 5 seconds. A buzz sound should be heard from
the Inlet Solenoid Valve. Contact your Dealer to replace
valve if necessary.
Black cap on Air Relief Valve must be backed off by 1.5
turns from tight to allow air in and out of System.
Using the Controller, initiate a manual flush sequence.
Refer to Controller Functions section under D.
OPERATIONS on how to perform a manual flush
sequence and ensure button on controller is pressed for
a full 5 seconds. A buzz sound should be heard from the
Drain Solenoid Valve. Contact your Dealer to replace
valve if necessary.
Water does not flow through
System
Area Problem / Situation Corrective Action / Remedy
Contact your Dealer.
System Cap
Removal
Close Inlet Valve and depressurize the System. Refer to
Controller Functions
section under
D. OPERATIONS
to
initiate a manual flush.
System Cap does not loosen
General
A part is missing
System leaks water
Tighten System Cap.
Check O-ring is in place, is clean and is intact.
Ensure connections are tight.
Contact your Dealer.
Check if Internal Prefilter is clogged. Refer to H.
REPLACEMENT PART LIST AND PROCEDURES.
System water flow is noticeably
reduced
Release air from the Air Bladder Valve on the Backpulse
Tank by gently pushing in the valve stem.
Check the correct pressure setting as recorded on page
2. If pressure is too low, contact your Dealer.