Maintenance, Troubleshooting, and Service
3-3
Troubleshooting
Error conditions activate messages that appear on the display. The following chart
shows the messages that may appear and describes other conditions you may
encounter while using the oximeter. Possible cause(s) and recommendations for
responding to the message or for correcting the condition are provided.
Message or
Condition
Cause
Recommendation
If the display is blank and you are
unable to turn on the backlight, the
batteries are improperly installed, not
installed, or dead.
Verify that fresh batteries are properly
installed. If the condition persists,
replace the circuit board.
Backlight is on.
When the display is blank and the
backlight is on, there has been a
software failure.
Replace the circuit board.
The unit failed the power-on self-test
and/or an internal component
malfunctioned.
Power off, then on again. If the message
reappears, replace the circuit board.
The sensor is not properly applied to
the patient or not connected to the
oximeter.
Loss of signal quality. Low perfusion,
an electrosurgery device, excessive
ambient light, or other interference was
detected.
Defective sensor.
Liquid in the oximeter sensor
connector.
Internal component malfunction.
Attach the sensor as directed in the
sensor instructions. Connect the sensor
cable to the oximeter.
Increase perfusion at sensor site or
change site. Remove source(s) of signal
interference.
Replace the sensor.
Disconnect the sensor and pour/shake
the liquid out of the sensor connector.
Replace the sensor connector assembly.
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