Troubleshooting
CAUTION: Switch off power supply before carrying out any of these checks.
1. Fan will not start:
-Check
main
and
branch
circuit
fuses
or
breakers
.
-Check
to
make
sure
the
wall
switch
is
in
the
on
position
.
-Check remote control operation.
2.Fan will not operate:
- The SkyPlug on the fan canopy should be fully inserted
into the receptacle. There are 2 levels of ball bearings on
the plug stem. The lower set of ball bearing needs to be
fully inserted into the SkyReceptacle.
-Ensure the 4mm (or combination of washers) was used
when installing the SkyReceptacle on the ceiling. ( You
may have an uneven outlet box). The SkyPlug must fully
insert into the receptacle to make the electrical
connection.
-Ensure you inserted the wires correctly into the
SkyReceptacle. Black wire into L1,White wire into W,
Ground into G.
3.Fan sounds noisy:
-
Make sure all motor housing screws are snug.
-Make sure the screws that attach the fan blade bracket to the motor hub is tight .
-Make sure wire nut connections are not rattling against each other or the interior wall of the switch housing.
-Allow a 24-hour “breaking-in” period. Most noises associated with a new fan disappear during this time.
-If using a ceiling fan light kit , make sure the screws securing the glassware are tight . Check that the light bulb is also
secure.
-Make sure there is a short distance from the ceiling to the canopy. It should not touch the ceiling.
-Make sure your ceiling box is secure and rubber isolator pads are used between mounting bracket and outlet box.
4.The LED will not light:
-
Ensure the 2-pin connector is attached/inserted correctly.
-
Ensure the power supply is turned on.
-
Ensure the circuit breaker is set to “ON” position.
5.Remote control will not work:
-
Ensure batteries are new and installed correctly.
-Ensure the dip switches are set correctly.
-Pair the remote control by following the pairing procedure on page 18.
OK
OK
Not OK
Not OK
21
