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49-3000187  Rev. 2

27

Troubleshooting Tips...

 Before you call for service

TROUBLESHOOTING TIPS

Problem

Possible Causes

What To Do

Speed changes before 

during and after spin

Washer adjusts speeds 

over several minutes

This is normal. The washer will automatically adjust speeds before, during and 

after the spin cycle to most effectively distribute and spin the wash load.

Washer pauses during 

wash cycle

The Soak Option was 

chosen

This is normal. The washer alternates between agitate and soak during these 

cycles to get your clothes cleaner with less wear.

This is normal

Many cycles incorporate as series of soaks within the agitation period to get 

your clothes clean with less wear.

Residual powder in 

dispenser or clogging 

of dispensers

Wash water too cold or 

low home water pressure

Select a warmer wash temperature if possible to improve dissolving of 

detergent or use liquid detergent. Make sure siphon caps are free of debris 

and fully pressed into position. Remove and clean tray if clogging occurs.

Laundry additives 

dispensing too soon

Overfilling of dispensers

Do not overfill or add water to dispenser. Select

 Deep Rinse

 option when 

using fabric softener.

Washer pauses during 

spin cycle

This is normal

The washer may pause during the spin cycle to remove soapy water more 

efficiently.

Washer won’t operate

Washer is unplugged

Make sure cord is plugged securely into a working outlet.

Water supply is turned 

off

Turn both hot and cold faucets fully on.

Lid is open—safety 

feature prevents 

agitation and spinning 

when lid is up

Close lid and press 

Start

Circuit breaker/fuse is 

tripped/blown

Check house circuit breakers/fuses. Replace fuses or reset breaker. Washer 

should have a separate outlet.

Electronics need to be 

reset

Unplug washer, wait 2 minutes, plug back in and press 

Start

.

Start was not pressed

Press 

Start

.

Detergent packet  

not dissolving 

in Laundry Pack 

Dispenser chamber

Wash water too cold or 

detergent packet type/

quantity

We recommend the use of High Efficiency 

 laundry packs such as 

Tide PODS™ or Gain Flings™.
When using delicates cycle, place detergent pack in the bottom of the 

basket as this will help break down the pack with the gentler agitation. 
Select a warmer wash temperature. if possible, to improve dissolving of 

detergent packets.
Use the secondary chamber by removing the Laundry Pack Cup (on 

GTW720 and GTW725 models only).
Do not exceed manufacturer’s recommended dosing quantity.

Unexplained time and/

or

 

settings changes

Changing options (on 

some models)

This is normal. Several options will change other options to maximize washer 

performance.

Basket seems loose

Basket moves or rotates 

freely

Washer basket does not have a traditional brake. Washer basket will move 

freely. This is normal.

Colored spots on 

garments

Incorrect use of fabric 

softener

Check fabric softener package for instructions and follow directions for using 

dispenser.
Make sure you have selected the 

Deep Rinse

 option. 

Pretreat stain and rewash using 

Speed Wash 

cycle before drying.

Dye transfer

Sort whites or lightly colored items from dark colors.

Grayed or yellowed 

clothes

Detergent amount

Be sure to follow detergent manufacturer’s directions.

Hard water

Use a water conditioner or install a water softener.

Water is not hot enough

Make sure water heater is delivering water at 120°F–140°F (48°C–60°C).

Washer is overloaded

Loosely load clothes no higher than the top row of holes in the washer basket. 

For best results, load items around the outside of the basket. 

Dye transfer

Sort clothes by color. If fabric label states wash separately, unstable dyes may 

be indicated.

Lint or residue on 

clothes

Clothes are air or line 

dried

If you do not dry your clothes with a clothes dryer, your clothes may retain 

more lint.

Incorrect sorting

Separate lint producers from lint collectors.

Washing too long

Wash small loads for a shorter time using Light 

Soil

 setting.

Detergent not dissolving

Rewash, next time: Try a liquid detergent; Use warmer water temperature.

Overloading

Loosely load clothes in the washer basket. For best results, load items around 

the outside of the basket.

Incorrect use of fabric

 

softener

Check fabric softener package for instructions and follow directions for using 

dispenser. 

Make sure you have selected the 

Deep Rinse

 option. 

Содержание PTW605

Страница 1: ...NTY 29 CONSUMER SUPPORT 30 OWNER S MANUAL INSTALLATION INSTRUCTIONS Write the model and serial numbers here Model _________________ Serial _________________ You can find them under the lid of the wash...

Страница 2: ...s into every GE Appliances product and we think you will too Among other things registration of your appliance ensures that we can deliver important product information and warranty details when you n...

Страница 3: ...ry when this appliance is used near children Before the washer is removed from service or discarded remove the door or lid Failure to follow these instructions may result in death or injury to persons...

Страница 4: ...or your appliance packaging material PARTS AND ACCESSORIES Order on line at GEApplianceparts com today 24 hours a day or by phone at 800 626 2002 during normal business hours In Canada visit your loca...

Страница 5: ...fter adding clothes We recommend the use of High Efficiency detergents such as Tide in your energy efficient washer Step 2 Step 3 Step 4 Step 1 Close lid NOTE Unit will not start with lid open except...

Страница 6: ...ically cancel and drain when water is present and the lid is left open for 15 minutes or the unit is left in a paused state for 24 hours with the lid closed Select cycle and press Start to begin new c...

Страница 7: ...linking If an out of balance condition is detected by the washer the Spin light will blink during the remaining portion of the cycle and will stay illuminated for a short time after cycle completion W...

Страница 8: ...xtra Rinse Power Pre Wash Cycle designed for care of medium to lightly soiled active wear athletic wear and technical fabrics Incorporates a dual stage wash period to effectively treat body soils and...

Страница 9: ...Delay Wash Extra Rinse Power Pre Wash Cycle designed washing towels or sheets using a higher water level to effectively clean these items It is recommended that towels and sheets be washed separately...

Страница 10: ...load of items For items that need only to be rinsed use this cycle with Deep Rinse option Drain Spin Hot Warm Colors Cool Cold Max Normal Off Deep Fill Delay Wash Extra Rinse Utilizes a high speed spi...

Страница 11: ...f technical or synthetic fabrics Active Wear Down loaded Default Hot Warm Colors Cool Cold Tap Cold Heavy Heavy Normal Light Light Max Normal Off Auto Soak Deep Fill Delay Wash Extra Rinse Tangle Cont...

Страница 12: ...tub is reached additional water can be dispensed by opening the lid again Once the lid is closed water dispensed using the water on demand feature will remain in the tub until the cycle selection kno...

Страница 13: ...ick Chocolate Gravy Mayonnaise BBQ Sauce Pretreat with liquid detergent or stain remover product Brush lightly rinse with cold water Dirt Cool Warm Dirt Clay Mud Allow dirt to dry remove loose dirt us...

Страница 14: ...s use the Extra Rinse option to better remove additional residues NOTE This option is not allowed for some cycles Smarter Wash Technology on some models The Auto setting balances wash performance fabr...

Страница 15: ...t only for water and detergent to flow from the smart dispense system This machine is equipped with a bulk detergent reservoir that can hold approximately 75 ounces of liquid detergent for your conven...

Страница 16: ...softener conditioner manufacturer s recommendations for the correct amount of softener conditioner based on the load size Do not overfill or dilute softener conditioner as this can result in additive...

Страница 17: ...ed to the left side of the dispenser drawer Follow the liquid fabric softener conditioner manufacturer s recommendations for the correct amount of softener conditioner based on load size taking care t...

Страница 18: ...y is no longer illuminated before attempting to open the lid Lift the lid and submerge additional items around the outside of the basket Close the lid and press Start to resume Adjust load size select...

Страница 19: ...ry PBX23W00Y0 WiFi U Connect module Care and Cleaning Exterior of the Washer Immediately wipe off any spills with a damp cloth Interior of the Washer To clean the interior of the washer select the Bul...

Страница 20: ...the washer prior to cleaning out the detergent tank To empty out the tank and remove any remaining detergent from the reservoir 1 Press and hold both the Detergent Dispense and Select buttons for thr...

Страница 21: ...nsion For discharge heights from 60 96 NOTE We strongly recommend the use of new water supply hoses Hoses degrade over time and need to be replaced every 5 years to reduce the risk of hose failures an...

Страница 22: ...ain hose and Owner s Reference Guide from tub NOTE Leave foam shipping material inside tub opening to hold tub in place during the rest of installation 1 UNPACKING THE WASHER WATER SUPPLY REQUIREMENTS...

Страница 23: ...connection labeled H at top rear of washer Hand tighten and use pliers to tighten hoses between 1 8 and 1 4 turn beyond hand tight If not installed install rubber washer in one end of cold water hose...

Страница 24: ...und the drain hose A snug fit can also cause a siphoning action NOTE Placing the drain hose too far down the drain pipe can cause a siphoning action No more than 5 of hose should be in the drain pipe...

Страница 25: ...at is properly installed and grounded in accordance with all local codes and ordinances Improper connection of the equipment grounding conductor can result in a risk of electrical shock Check with a q...

Страница 26: ...ter a smaller load or a lightly soiled load Fill hoses or drain hose is improperly connected Make sure hose connections are tight at faucets and rubber washers are installed Make sure end of drain hos...

Страница 27: ...ain Flings When using delicates cycle place detergent pack in the bottom of the basket as this will help break down the pack with the gentler agitation Select a warmer wash temperature if possible to...

Страница 28: ...drive system will engage at the start of agitate and disengage when agitate is complete This occurs multiple times during the wash Back and forth swoosh Electric motor reversing direction This sound...

Страница 29: ...xcludes the cost of shipping or service calls to your home Some states do not allow the exclusion or limitation of incidental or consequential damages This limited warranty gives you specific legal ri...

Страница 30: ...till be there after your warranty expires In the US GEAppliances com extended warranty or call 800 626 2224 during normal business hours In Canada GEAppliances ca en support purchase extended warranty...

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