44
Consumer
S
uppor
t
Tr
oubleshooting
Tips
Operating
Instructions
Safety
Instructions
Installation
Instructions
Problem
Possible Causes
What To Do
Orange glow in
Defrost heater is on.
•
This is normal.
the freezer
Refrigerator has odor
Foods transmitting
•
Foods with strong odors should be tightly wrapped.
odor to refrigerator.
•
Keep an open box of baking soda in the refrigerator;
replace every three months.
Interior needs cleaning.
•
See
Care and cleaning.
Door not closing
Door gasket on hinge side
•
Apply paraffin wax to the face of the gasket.
properly
sticking or folding over.
A door bin is hitting a shelf
•
Move the door bin up one position.
inside the refrigerator.
Refrigerator is not level.
•
See
Level refrigerator
.
•
See
Door alignment
.
Moisture forms on
Not unusual during
•
Wipe surface dry.
outside of refrigerator
periods of high humidity.
Moisture collects inside
Too frequent or too
(in humid weather, air
long door openings.
carries moisture into
refrigerator when doors
are opened)
Interior light does
No power at outlet.
•
Replace fuse or reset the breaker.
not work
Light bulb burned out.
•
See
Replacing the light bulbs.
Water on kitchen floor
Cubes jammed in chute.
•
Poke ice through with a wooden spoon.
or on bottom of freezer
Hot air from top
Normal air flow cooling motor.
of refrigerator
In the refrigeration process, it is
normal that heat be expelled in
the area above the refrigerator.
Refrigerator never
Adaptive defrost keeps
•
This is normal. The refrigerator will cycle off after the
shuts off, but the
compressor running during
door remains closed for 2 hours.
temperatures are OK
door openings.
Refrigerator beeping
Door open.
•
Close door.
Actual temperature not
Unit just plugged in.
•
Allow 24 hours for system to stabilize.
equal to Set temperature
Door open for too long.
•
Allow 24 hours for system to stabilize.
Warm food added to refrigerator.
•
Allow 24 hours for system to stabilize.
Defrost cycle is in process.
•
Allow 24 hours for system to stabilize.
Troubleshooting tips…