32
Safety Instructions
Operating Instructions
Car
e and Cleaning
Tr
oubleshooting Tips
Consumer S
uppor
t
Before you call for service…
Troubleshooting Tips
Problem
Possible Causes
What To Do
Control knobs
Controls improperly set.
• To turn from the
OFF
position, push the knob in
will not turn
and then turn. The knob can only be turned in a
counterclockwise
direction. When the knob is at any
other position, it can be turned in either direction
without being pushed in.
Fan does not work
The fan control knob is
• Turn knob in
clockwise
direction to turn fan on.
improperly set.
Cord improperly connected
• Check connections. Turn on power at the fuse box.
or power turned off.
Poor venting
Clogged filter.
• Clean filter per instructions.
House too airtight.
• Open a window slightly to provide fresh air source.
Wall cap obstructed.
• Remove blockage from exterior wall cap.
Wall cap damper door stuck.
• Check exterior wall cap damper door for free movement
or obstruction.
Duct length exceeds
• Reduce number of elbows to simplify duct run.
recommended 100
equivalent foot maximum.
Tiny scratches or metal
Incorrect cleaning
•
See the
Cleaning the glass cooktop
section.
marks (may appear as
methods being used.
cracks) or abrasions on
Cookware with rough
•
Be sure cookware bottoms and cookware are clean
radiant cooktop glass
bottoms being used or
before use. Use cookware with smooth bottoms. Tiny
surface
coarse particles (salt
scratches are not removable but will become less
or sand) were between
visible in time as a result of cleaning.
the cookware and the
surface of the cooktop.
Cookware has been slid
across the cooktop surface.
Areas of discoloration
Improper cookware
•
Marks from aluminum and copper pans as well as
or dark streaks on the
being used.
mineral deposits from water or food can be removed
cooktop
with the cleaning cream.
Hot surface on a model
•
This is normal. The surface may appear discolored when it
with a light-colored cooktop.
is hot. This is temporary and will disappear as the glass cools.
Food spillovers not
•
See the
Cleaning the glass cooktop
section.
cleaned before next use
Incorrect cleaning
•
Use recommended cleaning procedures.
methods being used.
Hot sugar mixtures
Hot cooktop came into
•
See the
Glass surface—potential for permaent damage
or plastic melted
contact with these
section in the
Cleaning the glass cooktop
section.
to the surface
substances.
Pitting (or indentation)
Hot sugar mixture spilled
•
Call a qualified technician for replacement.
of the cooktop
or plastic melted on the
cooktop.