Problem
Possible Causes
What To Do
Slow ice cube freezing
Door left open.
Check to see if package is holding door open.
Freezer control not set
See
About the controls.
cold enough.
Refrigerator has odor
Foods transmitting
Foods with strong odors should be tightly wrapped.
odor to refrigerator.
Keep an open box of baking soda in the refrigerator;
replace every three months.
Interior needs cleaning.
See
Care and cleaning.
Moisture forms on
Not unusual during
Wipe surface dry and reset the refrigerator control
outside of refrigerator
periods of high humidity.
one setting colder.
Moisture collects inside
Too frequent or too
(in humid weather, air
long door openings.
carries moisture into
refrigerator when doors
are opened)
Refrigerator or freezer
No power at outlet.
Replace fuse or reset the breaker.
compartment light does
Light bulb burned out or loose.
See
Replacing the light bulbs.
not work
Door/drawer does not
Leveling legs need adjusting.
See
Installing the Refrigerator.
close by itself
Freezer door/drawer
This is normal if, after popping
This indicates that there is a good seal on the freezer
pops open when
open, the freezer door/drawer
door/drawer. If the freezer door/drawer does not
refrigerator door
closed on its own.
automatically close after popping open, then see the
is closed
Problem:
Door/drawer does not close by itself,
above.
Hot air from bottom
Normal air flow cooling
of refrigerator
motor. In the refrigeration
process, it is normal that
heat be expelled in the
area under the refrigerator.
Some floor coverings will
discolor at these normal
and safe temperatures.
Food freezing in
Food too close to the air vent
Move the food away from the air vent.
the refrigerator
at the back of the refrigerator.
Refrigerator control is set
Move the refrigerator control to a warmer
too cold.
temperature setting one increment at a time.
Orange glow
Defrost heater is on.
This is normal.
in the freezer
Water has poor
Water dispenser has not been
Dispense water until all water in system is
taste/odor
used for a long time.
replenished.
Water in first glass
Normal when refrigerator
Wait 24 hours for the refrigerator to completely
is warm
is first installed.
cool down.
Water dispenser has not been
Dispense water until all water is system is
used for a long time.
replenished.
Water system has been drained.
Allow several hours for replenished supply to chill.
39
Before you call for service…
Troubleshooting Tips
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