Operating Instructions
Safety Instructions
Care and Cleaning
Troubleshooting T
ips
Consumer Support
Problem
Possible Causes
What To Do
Smell of gas
LP gas leak.
•
Immediately turn the gas off by closing the LP tank valve.
See the
Leak Testing
section. Do not use the grill until the
leak is sealed.
Leak detected at
Gas leak in hose/regulator or
•
Immediately turn the gas off by closing the LP tank valve.
tank, regulator
control valves.
See the
Leak Testing
section. Do not use the grill until the
or other connection
leak is sealed.
•
Replace any hoses or parts that have become damaged.
Flame flashback beneath
Venturi tube(s) blocked.
•
Remove burner, clean venturi tubes. See the
Venturi tubes
control panel
section
.
Burner will not light
Out of LP Gas.
•
Refill LP Tank.
Ignitor wire(s) not connected.
•
Connect both main burner and side burner electrode wires.
Ignitor electrode misaligned
•
Realign electrode.
on burner.
Ignitor malfunction.
•
Use the
To light with a match
procedure.
Regulator is not fully connected
•
Hand tighten the regulator coupling.
to the tank valve.
Controls left on while the LP
•
Turn the control knobs to
OFF
, then turn the gas off by
tank valve was opened causing
closing the LP tank valve. Open the LP tank valve slowly,
excess flow device to activate.
then turn the control knob on.
A leak in the system causing the
•
Immediately turn the gas off by closing the LP tank valve.
excess flow device to activate.
See the
Leak Testing
section. Do not use the grill until the
leak is sealed.
Venturi tube(s) blocked.
•
Remove burner, clean venturi tube(s). See the
Venturi tubes
section.
Venturi tube not aligned with
•
Realign venturi tube(s) to orifice(s). See the
Venturi tubes
valve orifice.
section.
Orifice blocked.
•
Remove main burner, clean orifice with a pin or fine wire.
Do not attempt to drill orifice.
Hose is twisted.
•
Straighten hose. Keep away from bottom casting.
Burners have low
Controls left on while the LP
•
Turn the control knobs of
OFF
, then turn the gas off by
flame or low heat
tank valve was opened causing
closing the LP tank valve. Open the LP tank valve slowly,
excess flow device to activate.
then turn the control knob on.
Decreasing heat,
Out of LP Gas.
•
Refill LP Gas Tank.
“popping sound”
Venturi tube(s) blocked.
•
Remove burner, clean venturi tube(s). See the
Venturi tubes
section.
Cold spots on
Venturi tube(s) blocked.
•
Remove burner, clean venturi tube(s). See the
Venturi tubes
cooking surface
section.
“Flare-ups” or
Excessive grease buildup
•
Clean Flav-R-Wave.
®
See the
Regular cleaning
section.
grease fires
on Flav-R-Wave.®
Excessive heat.
•
Turn burner controls to a lower setting or raise cooking
grid to upper position (2-position grids only).
Humming noise from
LP Tank valve turned on
•
Turn the LP tank valve on slowly.
regulator
too quickly.
Yellow flame
Some yellow flame is normal.
•
Remove the main burner and clean the venturi tube(s).
If it becomes excessive, the
See the
Venturi tubes
section.
venturi tube(s) may be blocked.
Burner ports blocked.
•
Remove the main burner and clean with soft bristle brush.
Inside of lid appears
This is a build up of grease,
•
Clean with a stiff bristle brush or scraper.
to be peeling
not faulty paint.
24
Before You Call For Service…
Troubleshooting Tips – Save time and money! Review the tips below and you may not need to call for service.