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Troubleshooting tips
Before calling for service
Your home gas supply tank is
empty.
Make sure other gas appliances work
properly, if not you call your gas
supplier.
Your range is not connected
to the electric power (on
some models).
Make sure your range is properly
connected to the electric power and
the power supply is regular.
The control knob is not in the
correct position.
Carefully read the oven ignition section
in the use and care manual.
Your home gas supply tank is
empty.
Make sure another gas appliances in
your home work, if not, call your gas
supplier.
Your range is not connected
to the electric power (on
some models).
Make sure your range is properly
connected to the electric power and
the power supply is regular.
The control knob is not in the
correct position.
Carefully read the cooktop burners'
ignition section in the use and care
manual.
Burner holes could be
clogged.
Remove burners and clean the holes
with a soft bristles brush.
Burner is improperly placed.
Make sure the burner is correctly
placed according to the diagram.
Burners are wet.
Allow the burners to completely air dry,
or dry them yourself, then try again.
The oven light does
not turn on.
Your range is not connected
to the electric power.
Make sure your range is properly
connected to the electric power and
that the power supply is regular.
The light bulb could be loose. Tighten the light bulb by turning it in
clockwise.
The light bulb is burnt out.
Replace the light bulb by a similar 40
Watts bulb.
Strong smell when
using the oven
First few times the oven is
used.
Normal during the first few times you
use the oven. This is NOT a problem,
the smell will disappear over time.
The oven doesn’t
work or turn on
Burners won’t turn
on
Problem
Possible Cause
Solution
