Consumer Support
Tr
oubleshooting T
ips
Operating Instructions
Safety Information
Before you call for service…
32
Troubleshooting Tips
Save time and money! Review the charts on the following
pages first and you may not need to call for service.
Problem
Possible Causes
What To Do
Oven will not start
A fuse in your home
•
Replace fuse or reset
may be blown or the
circuit breaker.
circuit breaker tripped.
Power surge.
•
Unplug the microwave
oven, then plug it back in.
Plug not fully inserted
•
Make sure the 3-prong
into wall outlet.
plug on the oven is fully
inserted into wall outlet.
Door not securely closed.
•
Open the door and close
securely.
Control panel lighted, yet
Door not securely closed.
•
Open the door and close
oven will not start
securely.
START
pad not pressed
•
Press
START.
after entering cooking
selection.
Another selection entered
•
Press
CLEAR/OFF.
already in oven and
CLEAR/OFF
pad not
pressed to cancel it.
Cooking time not entered
•
Make sure you have
after pressing
TIME COOK.
entered cooking time
after pressing
TIME COOK.
CLEAR/OFF
was pressed
•
Reset cooking program
accidentally.
and press
START.
Food weight not
•
Make sure you have
entered after selecting
entered food weight
AUTO DEFROST.
after selecting
AUTO
DEFROST.
Food type not entered
•
Make sure you have
after pressing
REHEAT
entered a food type.
or
SNACKS.