Safety Instructions
Operating Instructions
Tr
oubleshooting T
ips
Consumer Support
Before you call for service…
32
Troubleshooting Tips
Save time and money! Review the charts on the following pages
first and you may not need to call for service.
Problem
Possible Causes
What To Do
Oven will not start
A fuse in your home
•
Replace fuse or reset
may be blown or the
circuit breaker.
circuit breaker tripped.
Power surge.
•
Unplug the microwave
oven, then plug it back in.
Plug not fully inserted
•
Make sure the 3-prong
into wall outlet.
plug on the oven is fully
inserted into wall outlet.
Door not securely closed.
•
Open the door and close
securely.
Control panel lighted,
Door not securely closed.
•
Open the door and close
yet oven will not start
securely.
START
pad not pressed
•
Press
START.
after entering cooking
selection.
Another selection entered
•
Press
CLEAR/OFF.
already in oven and
CLEAR/OFF
pad not
pressed to cancel it.
Cooking time not entered
•
Make sure you have
after pressing
TIME COOK.
entered cooking time
after pressing
TIME COOK.
CLEAR/OFF
was pressed
•
Reset cooking program
accidentally.
and press
START.
Food weight not entered
•
Make sure you have
after selecting
Auto Defrost.
entered food weight
after selecting
Auto Defrost.
“SENSOR ERROR”
During
Popcorn, Reheat,
•
Close the door, press
appears on display
Beverage, Chicken/Fish,
CLEAR/OFF
and begin again.
Potato,
or
Vegetables
program, the door was
opened before steam
could be detected.
Steam was not detected
•
Use
Time Cook
to heat
in maximum amount
for more time.
of time.
