Before you call for service...
Troubleshooting Tips
Oven AII Models
Problem
Coil Cooktops
Surface units
not functioning
properly
Oven light does not work
Food does not bake
or roast properly
No power supply from
convenience outlet
on top of backguard
(on some models)
Oven will not work
Possible Causes
What To Do
The surface units are not
plugged in solidly.
Small appliance plug is not
completely inserted in the
convenience outlet.
The drip pans are not set securely
in the cooktop.
The surface unit controls
improperly set.
Light bulb is loose or defective.
Switch operating light is broken.
PIug on range is not completely
inserted in the electrical outlet.
A fuse in your home may
be blown or the circuit
breaker tripped.
Oven controls improperly set.
On self-cleaning models door
left in the locked position.
Oven controls improperly set.
SheIf positions is incorrect or the
shelf is not level.
Incorrect cookware or cookware
of improper size being used.
Oven thermostat needs
adjustment.
The backguard is too hot
and the convenience outlet
breaker has tripped.
With the controls off, check to make sure the surface
unit is plugged completely into the receptacle.
With the controls off, check to make sure the drip pan is
in the recess in the cooktop and that the opening in the
pan lines up with the receptacle.
Check to see the correct control is set for the surface
unit you are using.
Replace fuse or reset circuit breaker.
Tighten or replace the bulb.
Call for service.
Make sure electrical plug is plugged into a live properly
grounded outlet.
If necessary, allow the oven to cool then unlock the door.
See the
Using the oven
section.
See the
Using the oven
section.
See the
Using the oven
section.
See the
Using the oven
section.
See the
Adjust the oven thermostat—Easy to do yourself!
Section.
Make sure the small appliance plug is properly
inserted.
Allow the range to cool, then reset the circuit
breaker by pressing the switch located near the
convenience outlet.
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