PROBLEM
SURFACE UNITS DO NOT
WORK PROPERLY
FOODS COOK SLOWLY
TINY SCRATCHES
(may appear as cracks) OR
ABRASIONS ON GLASS
COOKTOP SURFACE
METAL MARKINGS
(may appear as scratches)
DARK STREAKS
OR SPECKS
AREAS OF
DISCOLORATION
ON COOKTOP
HOT SUGAR MIXTURES/
PLASTIC MELTED TO
THE SURFACE
FREQUENT CYCLING
OFF
ON OF
SURFACE UNITS
THE PROBLEM SOLVER
(continued)
POSSIBLE CAUSE
●
Difficulty may be the main distribution panel of your house, caused by a
blown oven-circuit fuse, a tripped oven-circuit breaker, the main fuse the
main circuit breaker, depending on the nature of the power supply. If a circuit
breaker is involved, reset it. the control box uses fuses, the oven fuse
cartridge-type) should be changed, BUT ONLY BY SOMEONE FAMILIAR
WITH ELECTRICAL CIRCUITS. If after performing one of these procedures,
the fuse blows or circuit breaker trips again, call for service.
NOTE: Apartment tenants or condominium owners should ask their building
management to perform this check before calling for service.
●
If the range is connected to 208 volts, you will notice some increase in
cooking times.
●
The cooktop surface unit controls are not properly set, or the wrong control
knob is set for the surface unit you are using.
●
Improper cookware being used. Pan bottoms should be
fairly heavy weight
and the same diameter as the surface unit selected.
. Incorrect cleaning methods have been used, cookware with rough bottoms
has been used, or coarse particles (salt or sand) were between the cookware
and the surface of the cooktop. Use recommended cleaning procedures, be sure
cookware bottoms and cookware are clean before use, and use cookware with
smooth bottoms. Tiny scratches are not removable but will become less visible
in time as a result of cleaning.
●
Do not slide aluminum cookware across the surface. Use the recommended
cleaning procedure to remove marks.
. Incorrect cleaning materials have been used or encrusted
or grease
spatters remain on the surface. Use a razor scraper and the recommended
cleaning procedure.
Use a razor scraper and recommended cleaning procedure.
●
Marks from aluminum and copper pans as well as mineral deposits from
water or food can
removed with Cook Top Cleaning
●
See the Glass Cooktop Cleaning section.
●
Incorrect cookware used. Use only flat cookware to minimize cycling.
If you need more help.
toll free:
GE Answer
800.626.2000
consumer information service
36
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