Before you call for service…
Operating
Instructions
Safety Instructions
Care and Cleaning
Installation
Instructions
Tr
oubleshooting T
ips
Consumer Support
40
Troubleshooting Tips
Problem
Possible Causes
What To Do
Coil Cooktops
Surface units
The surface units are not
•
With the controls off, check to make sure the surface
not functioning
plugged in solidly.
unit is plugged completely into the receptacle.
properly
The surface unit controls
•
Check to see the correct control is set for the surface
improperly set.
unit you are using.
The drip pans are not set securely
•
With the controls off, check to make sure the drip pan is
in the cooktop.
in the recess in the cooktop and that the opening in the
pan lines up with the receptacle.
Oven–All Models
Oven light does not work
Light bulb is loose or defective.
•
Tighten or replace the bulb.
Switch operating light is broken.
•
Call for service.
Oven will not work
Plug on range is not completely
•
Make sure electrical plug is plugged into a live, properly
inserted in the electrical outlet.
grounded outlet.
A fuse in your home may
•
Replace fuse or reset circuit breaker.
be blown or the circuit
breaker tripped.
Oven controls improperly set.
•
See the
Using the oven
section.
On self-cleaning models, door
•
If necessary, allow the oven to cool then unlock the door.
left in the locked position.
Food does not bake
Oven controls improperly set.
•
See the
Using the oven
section.
or roast properly
Shelf position is incorrect or the
•
See the
Using the oven
section.
shelf is not level.
Incorrect cookware or cookware
•
See the
Using the oven
section.
of improper size being used.
Oven thermostat needs
•
See the
Adjust the oven thermostat–Easy to do yourself!
adjustment.
section.
