16
Area
Problem/Situation
Corrective Action/Remedy
Checking Backpulse Tank Pressure
Pressure is too HIGH (greater than
35 psi)
Release air from the Air Bladder Valve on the Backpulse Tank by
gently pushing in the valve stem.
Pressure is too LOW
Check the correct pressure setting as recorded on page 3. If
pressure is too low, contact your Dealer.
System Cap Removal
System Cap does not loosen
Close Inlet Valve and depressurize the System. Refer to
Controller Functions section under D. OPERATIONS to initiate a
manual flush.
External Prefilter (with Surface
Water Option Kit)
Water does not flow through
Press RED button on top of housing to release air until water
flows from button as air may be trapped in housing.
Replace External Prefilter cartridge if water pressure has been
gradually decreasing as the External Prefilter may be plugged or
fouled. Refer to H. REPLACEMENT PART LIST AND PROCEDURES.
Does not drain fast enough
Depress red button on housing to drain quickly.
Water leaks from bottom
Check Mini Ball Valve on bottom of housing. Close tightly.
Drain Solenoid Valve
Does not open to allow flushing
Using the Controller, initiate a manual flush sequence. Refer
to Controller Functions section under D. OPERATIONS on how
to perform a manual flush sequence and ensure button on
controller is pressed for a full 5 seconds. A buzz sound should
be heard from the Drain Solenoid Valve. Contact your Dealer to
replace valve if necessary.
Check transformer is plugged in.
Inlet Solenoid Valve (with Surface
Water Option Kit)
Does not close to allow System to
drain
On the Controller, press NEXT once. Simultaneously press
MANUAL FLUSH and the down arrow together and hold for a full
5 seconds. A buzz sound should be heard from the Inlet Solenoid
Valve. Contact your Dealer to replace valve if necessary.
Check transformer is plugged in.
Controller
Flushing and/or draining of System
does not work
Check if the Drain Solenoid Valve functions. Check connection to
Controller is correct and initiate a manual flush to hear a buzz
sound. Refer to Controller Functions under
D. OPERATIONS.
Check if both the Inlet Solenoid Valve functions, if installed, and if
the Drain Solenoid Valve functions. On the Controller, press NEXT
once. Simultaneously press MANUAL FLUSH and the up arrow
together and hold for a full 5 seconds. A buzz sound should be
heard from both the Inlet and Drain Solenoid Valves. Contact
your Homespring Dealer if necessary.
Check the settings. Refer to Setting the Controller under
D. OPERATIONS.
Check if the transformer is connected and plugged in.
Contact your Dealer.