7.6 Common Service Desktop (CSD)
There are different possibilities to access the Common Service Desktop and its available features:
•
: via System Setup - Administration -
Service
page
•
: This offers GE technicians the possibility to view the entire customer's desktop and
operation system. Remote access to the Voluson E-Series system requires permission and customer
input to run diagnostics.
Whenever any hardware diagnostic tests have to be executed on site, the CSD must be accessed via the -
All Programs
-
Voluson
-
GE Field Engineer
-
Common Service Desktop
.
The navigation bar at the top of the screen shows the top level menu choices.
Figure 7-13 Common Service Desktop - Home
Note
, the service platform uses a web-based user interface to provide
access to common service components. The Service platform is designed for GE personnel and as such is
in English only. There is no multi-lingual capability.
Content in this section
7.6.1 Error Logs
When the
Error Logs
page is selected, different log viewing options are available.
Figure 7-14 Common Service Desktop - Error Logs
Select the Log Viewer option in the left pane of the Error Logs page. Available logs are displayed in a
separate window.
Diagnostics/Troubleshooting
Voluson E-Series Service Manual
KTD106657 Revision 2
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