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18

Before you call for service…

Customer Ser

vice

Tr

oubleshooting T

ips

Safety Instr

uctions

Customer Ser

vice

Tr

oubleshooting T

ips

Safety Instr

uctions

Customer Ser

vice

Tr

oubleshooting T

ips

Operating Instr

uctions

Safety Instr

uctions

Installation Instr

uctions

Problem

Possible Causes

What To Do

No soft water

No salt in the storage tank.

Refill with salt. See the 

Step-by-Step Installation Instructions.

Use the 

TOUCH HOLD 

button to start a regeneration. See 

the 

About the Face Plate Timer 

section.

Transformer unplugged 

Check for loss of power and correct. Reset the times, then 

at the wall outlet, or power 

use the 

TOUCH HOLD 

button to start a regeneration. See 

cable disconnected.

the 

About the Face Plate Timer 

section.

Fuse blown, circuit breaker 

Replace the fuse, reset the circuit breaker, or switch breaker

tripped, or circuit switched

on. Reset the times and then use the 

TOUCH HOLD 

button 

off.

to start a regeneration. See the 

About the Face Plate Timer 

section.

Timer in the vacation

See

VACATION 

feature to return the softener to service.

(VAC) position.

See the 

About the Face Plate Timer 

section.

No regenerations set on 

Select and program a schedule. See the 

About the Water

the timer.

Softener System 

section. Use the 

TOUCH HOLD

button to 

start a regeneration. See the 

About the Face Plate Timer 

section.

Manual bypass valve(s) in

Move stem in single bypass valve to

SERVICE.

bypass position.

Salt in storage tank bridged. 

See the 

Breaking a Salt Bridge 

section.

Dirty, plugged or damaged

Take apart and clean or replace damaged parts. 

nozzle & venturi.

See 

Cleaning the Nozzle and Venturi Assembly 

section.

Valve drain hose plugged. 

Hose must not have kinks, sharp bends or any water flow 

breakage. See the 

Step-by-Step Installation Instructions.

Low or high system water pressure

If pressure is low, increase to a minimum of 20 psi. Add a

(Low pressure may disrupt brine 

pressure reducing valve, in the supply pipe to the softener,

draw during recharge. High 

if day time pressure is over 100 psi.

pressures may cause inner valve 
parts failure.)

Water hard sometimes

Too few regenerations.

See the 

Regeneration Chart

, for the correct setting.

More water being used.

See the 

Regeneration Chart

, for the correct setting.

Hot water used when softener 

Avoid using hot water as the water heater refills with hard

is regenerating.

water. See the 

Automatic Bypass 

section. 

Possible increase in water

Call GE Answer Center 800.626.2000 for a new water 

hardness.

analysis.

Leaking faucet or toilet valve.

A small leak will waste hundreds of gallons of water in a 

few days. Fix all plumbing leaks and always fully close faucets.

Troubleshooting Tips 
Save time and money! Review the chart on this 
page first and you may not need to call for service.

Содержание GXSS17Z01

Страница 1: ...GXSS17Z01 GE Appliances Water Softening System Part No 215C1044P003 1 Pub No 49 50007 1 8 98 CG 7196674 Installation and Owner s Manual GE Answer Center 800 626 2000 ...

Страница 2: ... whenever you need quality appliances for your home FOR YOUR RECORDS Write the model and serial numbers here You can find them on the sump bracket Staple sales slip or cancelled check here Proof of the original purchase date is needed to obtain service under the warranty Inside you will find many helpful hints on how to use and maintain your water system properly Just a little preventive care on y...

Страница 3: ...ng with salt WARNING Do not use with water that is microbiologically unsafe or of unknown quality without adequate disinfection before or after the system Read and follow this Safety Information carefully SAVE THESE INSTRUCTIONS PROPER INSTALLATION Install or store where it will not be exposed to temperatures below freezing or exposed to any type of weather Water freezing in the system will break ...

Страница 4: ...all the Softener section for more details WARNING Do not use with water that is microbiologically unsafe or of unknown quality without adequate disinfection before or after the system The water should be tested periodically to verify that the system is performing satisfactorily Small parts remaining after the installation could be a choke hazard Discard safely 4 Installation instructions Customer ...

Страница 5: ...ener must be at least 3 4 size Some local codes require a minimum of 1 pipe size To plumb with 1 pipes buy adapters to fit the 1 pipe threads on the bypass valve see Fig 1 and Fig 2 Use copper brass or galvanized pipe and fittings Some codes may also allow CPVC plastic pipes Use the included bypass valve to install the softener The bypass valve allows you to turn off water to the softener for serv...

Страница 6: ...the 1 threads INLET Brinewell NOTE See Drain Hose Connections section SALT GOES HERE Salt hole cover removed 24V transformer 120 volt outlet Hard water Soft water From softener outlet To softener inlet CROSS OVER Use if water supply flows from the left Include single or 3 valve bypass Hard water Soft water From softener outlet To softener inlet CROSS OVER Use if water supply flows from the left In...

Страница 7: ...coming hard water supply is directed to the softener valve inlet port If house water flow is from the left use a plumbing cross over as shown in Fig 1 If making a soldered copper installation do all sweat soldering before connecting pipes to the bypass valve Torch heat will damage plastic parts When turning threaded pipe fittings onto plastic fittings use care not to cross thread Use pipe joint co...

Страница 8: ...ain fitting so the cutting blade clears the valve housing to prevent damage to valve Buy a compression fitting 1 4 female pipe thread x 1 2 O D tube and needed tubing from your local hardware store Connect and run the cabinet brine tank overflow hose Attach a length of hose use remaining hose from Step 5 to the drain elbow installed in Step 4 Use a hose clamp to hold it in place Locate the other e...

Страница 9: ... or slide the valve stem toward service pausing several times to allow the softener to pressurize slowly This initial flow of water may be rusty colored This is normal and will disappear quickly E After about 3 minutes open a HOT water faucet for 1 minute or until all air is expelled then close F Close all water faucets G Check your plumbing work for leaks and fix right away if any are found Be su...

Страница 10: ... steady the minute display day will begin flashing Fig 9 shows the timer set at 3 30 PM B Set the present day of the week Press the SET CLEAR button to set the present day of the week in the display NOTE Press SET CLEAR button and quickly release to move the day display 1 at a time Or hold the SET CLEAR button to move the day display ahead 2 days each second Press the TIME DAY button again to stea...

Страница 11: ...ear water iron ppm Water pressure limits min max psi Pressure drop at rated service flow psig Water temperature maximum F Water supply minimum flow rate gpm Regeneration cycle flow rates gpm Fill flow to brine tank Brining Brine Rinse Backwash Fast Rinse GXSS17Z 31 2 6 8 x 40 8 50 3 20 125 15 120 3 3 19 12 1 8 1 8 See rating decal located on the Softener Determined by water analysis from a qualifi...

Страница 12: ...heater will fill with the hard water Fill Backwash Salt dissolved in water is called brine Brine is needed to clean the hard minerals from resin beads To make the brine water flows into the salt storage area during the fill stage as shown Brining During brining brine travels from the salt storage area into the resin tank Brine is the cleaning agent needed to remove hard minerals from the resin bea...

Страница 13: ... but the bridge is under it The following is the best way to check for a salt bridge Salt should be loose all the way to the bottom of the tank Take a broom handle or like tool and carefully push it down into the salt working it up and down If the tool strikes a hard object be sure it s not the bottom or sides of the tank it s most likely a salt bridge Carefully break the bridge with the tool Do n...

Страница 14: ...ri Then while holding the nozzle and venturi housing with one hand remove the cap Lift out the screen support and screen then the nozzle and venturi Wash and rinse the parts in warm water until clean If needed use a small brush to remove iron or dirt Also check and clean the gasket NOTE Some models have a small flow plug located in the nozzle and venturi and or a small cone shaped screen in the ho...

Страница 15: ...egin to run out of soft water If the softener is not scheduled to regenerate for another day or two you would get hard water until then If this happens or you think it might happen press and hold in the TOUCH HOLD button for three seconds until RCHG shows RCHG will flash in the display during the regeneration which lasts under two hours NOTE Avoid using HOT water while the softener regenerates bec...

Страница 16: ...en choosing a regeneration starting time other than 2 00 AM Step 2 Press the SET CLEAR button until the desired regeneration starting time shows in the display NOTE Press SET CLEAR and quickly release to move the display ahead 1 hour at a time Or hold the SET CLEAR button to move display ahead 2 hours each second Step 3 Press the REGENERATION DAY button and SUnday begins to flash If you do want re...

Страница 17: ...min M T TH S 3 min M T TH F S SU 3 min Every Day 3 min Every Day 4 min Every Day 4 min M 3 min M TH 3 min M W S 3 min M T TH S 3 min M T TH F S 3 min M T TH F S SU 3 min Every Day 3 min Every Day 4 min Every Day 5 min Every Day 7 min M 4 min M W S 2 min M W S 3 min M T TH F S SU 2 min M T TH F S SU 3 min Every Day 3 min Every Day 4 min Every Day 5 min Every Day 8 min M 5 min M W S 3 min M T TH S 3...

Страница 18: ...ion See the About the Face Plate Timer section Manual bypass valve s in Move stem in single bypass valve to SERVICE bypass position Salt in storage tank bridged See the Breaking a Salt Bridge section Dirty plugged or damaged Take apart and clean or replace damaged parts nozzle venturi See Cleaning the Nozzle and Venturi Assembly section Valve drain hose plugged Hose must not have kinks sharp bends...

Страница 19: ... protection or you may request your money back on the remaining value of your contract No questions asked It s that simple Protect your refrigerator dishwasher washer and dryer range TV VCR and much more any brand Plus there s no extra charge for emergency service and low monthly financing is available Even icemaker coverage and food spoilage protection is offered You can rest easy knowing that al...

Страница 20: ...stment Complete and mail your Consumer Product Ownership Registration today Have the peace of mind of knowing we can contact you in the unlikely event of a safety modification After mailing the registration below store this document in a safe place It contains information you will need should you require service Our service number is 800 GE CARES 800 452 2737 Read your Owner s Manual carefully It ...

Страница 21: ...Customer Service Troubleshooting Tips Installation Instructions Safety Instructions Operating Instructions 21 Parts list ...

Страница 22: ...RE 1 0015 WS06X10003 POWER CORD 1 0016 WS26X10001 TRANSFORMER 1 0017 WS31X10010 COVER SALT HOLE 1 0018 WS33X10001 SEAL VAPOR BARRIER 1 0019 WS33X10002 RIM 1 WS31X10003 COVER BRINEWELL 1 0021 WS02X10009 WING NUT 1 4 20 1 0022 WS32X10002 TANK BRINEWELL ROUND 1 0023 WS02X10011 SCREW 1 4 20 NYLON 1 0024 WS32X10003 TANK BRINE ROUND 1 0025 WS18X10003 CLAMPHOSE 1 0026 WS22X10016 ADAPTER HOSE 1 0027 WS22X...

Страница 23: ...Parts list Customer Service Troubleshooting Tips Installation Instructions Safety Instructions Operating Instructions 23 ...

Страница 24: ... VENT 1 0115 WS03X10015 CONE SCREEN 1 0116 WS22X10021 PLUG FILL FLOW 3 GPM 1 0117 WS03X10017 NUT FERRULE 1 0118 WS15X10009 NOZZLE VENTURI ASM 1 0119 WS03X10018 RETAINER 1 0120 WS03X10019 SEAL O RING 1 4 X 3 8 2 0121 WS15X10010 BODY VALVE 1 0122 WS03X10020 SPRING 1 0123 WS22X10022 PLUG DRAIN SALT 1 0130 WS35X10005 SEAL KIT 1 0132 WS22X10023 ADAPTER DRAIN HOSE 1 0133 WS03X10021 O RING 5 8 X 13 16 1 ...

Страница 25: ...Notes Customer Service Troubleshooting Tips Installation Instructions Safety Instructions Operating Instructions 25 ...

Страница 26: ...er Service Troubleshooting Tips Installation Instructions Safety Instructions Operating Instructions Customer Service Troubleshooting Tips Safety Instructions Customer Service Troubleshooting Tips Safety Instructions ...

Страница 27: ...do not allow the exclusion or limitation of incidental or consequential damages This warranty gives you specific legal rights and you may also have other rights which vary from state to state To know what your legal rights are consult your local or state consumer affairs office or your state s Attorney General Warrantor General Electric Company Louisville KY 40225 For The Period Of GE Will Replace...

Страница 28: ...irectly to their homes VISA MasterCard and Discover cards are accepted Instructions contained in this manual cover procedures to be performed by any user Other servicing generally should be referred to qualified service personnel Caution must be exercised since improper servicing may cause unsafe operation Service Satisfaction If you are not satisfied with the service you receive from GE First con...

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