Troubleshooting Tips
Save time and money! Review the chart below first
and you may not need to call for service.
Before you call for service…
Problem
Possible Causes
What To Do
Refrigerator does not
Control in
OFF
position.
•
Move the control to a
operate
temperature setting.
Refrigerator is
•
Push the plug completely
unplugged.
into the outlet.
The fuse is blown/circuit
•
Replace fuse or reset
breaker is tripped.
the breaker.
Red defrost button was
•
See
IMPORTANT:
text in
pushed accidently (on push
Defrosting
under
Care and
button models).
Cleaning
.
Vibration or rattling
Front leveling legs
•
See
Leveling Legs
.
(slight vibration
(on some models)
is normal)
need adjusting.
Refrigerator is on
•
Use shims to level the
an uneven surface.
refrigerator.
Motor operates for
Normal when refrigerator
•
Wait 24 hours for the
long periods or cycles
is first plugged in.
refrigerator to completely
cool down.
Often occurs when
•
This is normal.
large amounts of food
are placed in refrigerator.
Door left open.
•
Check to see if package is
holding door open.
Hot weather or frequent
•
This is normal.
door openings.
Temperature control
•
See
About the control
.
set at the coldest setting.
Not enough clearance
•
See
Clearances
in
Preparing
from the wall.
to install the refrigerator.
Door will not open
Refrigerator is locked
•
Unlock the door with
(lock is available
the key. If the key has
on some models).
been lost, a replacement
key can be ordered by
visiting our Website
ge.com
,
or calling GE Parts and
Accessories, 800.626.2002.
Order part WR05X10006.
Safety Instructions
Operating Instructions
Tr
oubleshooting T
ips
Consumer Support
Installation Instructions
12
