49-60763 Rev. 4
13
Problem
Possible Causes
What to Do
Freezer does not operate
Freezer is unplugged.
Push the plug completely into the outlet.
The fuse is blown/circuit breaker is
tripped.
Replace fuse or reset the breaker.
"Demo" LED light is on and
Freezer is in Demo mode.
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Freezer starts/stops too
frequently
Door left open.
Check to see if package is holding door open.
Too frequent or too long door
openings.
Open the door less often.
Temperature control set too cold.
See
Temperature Control.
Freezer operates too long
Door left open.
Check to see if package is holding door open.
Too frequent or too long door
openings.
Open the door less often.
Temperature control set too cold.
See
Temperature Control.
Inadequate air circulation space
around cabinet.
See
Installing the Freezer.
Room or outside weather is hot.
It’s normal for the freezer to work harder under
these conditions.
Freezer has been disconnected
recently for a period of time.
It takes 4 hours for the freezer to cool down
completely.
Large amounts of warm or hot
food have been stored recently.
Warm food will cause the freezer to run more
until the desired temperature is reached
Noisy operation or cabinet
vibrates
Floor may be weak, causing
freezer to vibrate when
compressor is on.
Check to make sure freezer is located on solid
floor and adjust leveling legs as needed.
Cabinet is not positioned solidly
on floor.
Adjust legs. See
Installing the Freezer.
Or use
shims for uneven floor.
Freezer is touching the wall.
Level freezer or move slightly. See
Level
Freezer
.
Freezer temperature too
warm
Door left open.
Check to see if package is holding door open.
Too frequent or too long door
openings.
Open the door less often.
Temperature control is set too
warm.
Turn control to a colder setting. Allow several
hours for the temperature to stabilize.
Large amounts of water or hot food
may have been stored recently.
Wait until the freezer has had a chance to reach
its selected temperature.
Freezer has been disconnected
recently.
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completely.
Foods defrosting
High temp alarm is on and
temperature display is flashing.
Power outage may have caused high internal
temperature.
Freezer is unplugged.
Push the plug completely into the outlet.
The fuse is blown/circuit breaker is
tripped.
Replace fuse or reset the breaker.
Door left open.
Check to see if package is holding door open.
Too frequent or too long door
openings.
Open the door less often.
Freezer temperature too
cold
Temperature control set too cold.
See
About the operation of your freezer.
TROUBLESHOOTING TIPS
Save time and money! Review the charts on the following pages first and you may not need to call for service.
Troubleshooting Tips...
Before you call for service
