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Before you call for service…
Troubleshooting Tips
Problem
Possible Causes
What To Do
Ice cubes have
Food transmitting odor/taste
•
Wrap foods well.
odor/taste
to ice cubes.
Interior of refrigerator
•
See
Care and cleaning.
needs cleaning.
•
Keep an open box of baking soda in the refrigerator;
replace every three months.
Slow ice cube freezing
Door left open.
•
Check to see if package is holding door open.
Freezer control not set
•
See
About the controls.
cold enough.
Refrigerator has odor
Foods transmitting
•
Foods with strong odors should be tightly wrapped.
odor to refrigerator.
•
Keep an open box of baking soda in the refrigerator;
replace every three months.
Interior needs cleaning.
•
See
Care and cleaning.
Moisture forms on
Not unusual during
•
Wipe surface dry and reset the refrigerator control
outside of refrigerator
periods of high humidity.
one setting colder.
Moisture collects inside
Too frequent or too
(in humid weather, air
long door openings.
carries moisture into
refrigerator when doors
are opened)
Refrigerator or freezer
No power at outlet.
•
Replace fuse or reset the breaker.
compartment light does
Light bulb burned out or loose.
•
See
Replacing the light bulbs.
not work
Door/drawer does not
Leveling legs need adjusting.
•
See
Installing the Refrigerator.
close by itself
Freezer door/drawer
This is normal if, after popping
•
This indicates that there is a good seal on the freezer
pops open when
open, the freezer door/drawer
door/drawer. If the freezer door/drawer does not
refrigerator door
closed on its own.
automatically close after popping open, then see the
is closed
Problem:
Door/drawer does not close by itself,
above.
Hot air from bottom
Normal air flow cooling
of refrigerator
motor. In the refrigeration
process, it is normal that
heat be expelled in the
area under the refrigerator.
Some floor coverings will
discolor at these normal
and safe temperatures.
Food freezing in
Food too close to the air vent
•
Move the food away from the air vent.
the refrigerator
at the back of the refrigerator.
Refrigerator control is set
•
Move the refrigerator control to a warmer
too cold.
temperature setting one increment at a time.
Orange glow
Defrost heater is on.
•
This is normal.
in the freezer
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