5-16
ApexPro™
2001989-351A
Troubleshooting
ApexPro application residing on an ATS
1.
Query the IP address of the receiver by connecting a PC to the receiver
Async
Comm
(asynchronous serial communication) port, using a 9-pin serial cable.
NOTE
The procedure to query the receiver via the serial port is described in
. Use the
gip
command to get the receiver IP address.
2.
Configure the laptop to the same IP addressing scheme as the ATS in order to
connect to the ATS remotely within the hospital intranet (used to gain access to
the ATS desktop). Refer to the ApexPro Telemetry Server service manual if
additional instruction is needed to configure the IP address.
3.
Start a
Virtual Network Computing (VNC)
session. Refer to the ApexPro
Telemetry Server service manual if additional instruction is needed.
a.
Start
Internet Explorer
and type
http://[ApexPro Telemetry Server Unity
Network IX network IP address]:5800
into the
Address
field and press
Enter
.
b.
When prompted, type
prism1,3,5,7
for the password and click
OK
065A
c.
If the server is in sleep mode, or otherwise requires a login to start operation,
click
Ctrl-Alt-Delete
at the top of the window.
4.
Using the VNC remote connection, open a
Command
prompt on the ATS.
5.
Type
ping 119.X.X.X
(where 119.X.X.X is the Receiver System IP address) and
press
Enter
.
6.
Verify that the reply reads similar to the example. Again, 119.X.X.X in the
example below refers to the Receiver System IP address obtained in step
above.
Pinging 119.X.X.X with 32 bytes of data:
Reply from 119.X.X.X: 32 bytes = 32 time <10ms TTL 255
Reply from 119.X.X.X: 32 bytes = 32 time <10ms TTL 255
Reply from 119.X.X.X: 32 bytes = 32 time <10ms TTL 255
If time out message appears, refer to
.
Check the ApexPro log file
To verify the connectivity between the ApexPro Telemetry System and the Receiver
Subsystem by checking the ApexPro log file, complete the following procedure.
Содержание ApexPro TT
Страница 9: ...2001989 351A ApexPro vii...
Страница 10: ...viii ApexPro 2001989 351A...
Страница 11: ...2001989 351A ApexPro 1 1 1 Introduction...
Страница 20: ...1 10 ApexPro 2001989 351A Introduction...
Страница 21: ...2001989 351A ApexPro 2 1 2 Equipment Overview...
Страница 41: ...2001989 351A ApexPro 3 1 3 Installation and configuration...
Страница 62: ...3 22 ApexPro 2001989 351A Installation and configuration...
Страница 63: ...2001989 351A ApexPro 4 1 4 Maintenance...
Страница 84: ...4 22 ApexPro 2001989 351A Maintenance...
Страница 85: ...2001989 351A ApexPro 5 1 5 Troubleshooting...
Страница 109: ...2001989 351A ApexPro 6 1 6 Replaceable parts...
Страница 138: ...6 30 ApexPro 2001989 351A Replaceable parts Quad receiver module...
Страница 139: ...2001989 351A ApexPro 7 1 7 Checkout...
Страница 162: ...7 24 ApexPro 2001989 351A Checkout Unit Serial Number Institution Name Date Maintenance Repair Technician...
Страница 163: ...2001989 351A ApexPro A 1 A Technical specifications...
Страница 179: ...2001989 351A ApexPro B 1 B Electromagnetic compatibility...
Страница 190: ...B 12 ApexPro 2001989 351A Electromagnetic compatibility...
Страница 191: ...2001989 351A ApexPro 1 1...