9
Customer Service
Troubleshooting T
ips
Operating Instructions
Safety Instructions
Care and Cleaning
Before you call for service…
Troubleshooting Tips
Save time and money! Review the chart below first and you may not need to call for service.
Problem
Possible Causes
What To Do
Dehumidifier
The dehumidifier
•
Make sure the dehumidifier plug is pushed
does not start
is unplugged.
completely into the outlet.
The fuse is blown/circuit
•
Check the house fuse/circuit breaker box and replace
breaker is tripped.
the fuse or reset the breaker.
Water has reached its
•
The dehumidifier automatically turns off when this
preset level.
occurs. Empty the bucket.
Dehumidifier does not
Did not allow enough time
•
When first installed, allow at least 3 or 4 days to maintain
dry the air as it should
to remove the moisture.
the desired dryness.
Airflow is restricted.
•
Make sure there are no curtains, blinds or furniture
blocking the front or back of the dehumidifier.
The control may not
•
Turn the
Humidity Control
knob to a higher number.
be set high enough.
Doors and windows may not
•
Check that all doors, windows and other openings
be closed tightly.
are securely closed.
Clothes dryer may be
•
Install the dehumidifier away from the dryer.
blowing moisture-laden
The dryer should be vented to the outside.
air into the room.
Room temperature
•
The unit will not operate satisfactorily if the room
is too low.
temperature is below 65°F. (18°C.).
Dehumidifier runs
Area to be dehumidified
•
Check with your dealer to see if the capacity is adequate.
too much
is too large.
Doors and windows are open.
•
Close all doors and windows to the outside.
Frost appears on
Dehumidifier has been
•
This is normal. Frost will usually disappear
the coils
recently turned on or
within 60 minutes.
room temperature is
below 65°F. (18°C.).
Fan noise
Air is moving through
•
This is normal.
the dehumidifier.
Water on floor
Connection may be loose.
•
Check the hose if one is attached.
Bucket is not all the way in.
•
See the
Installing the Water Bucket
section.
