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Consumer Support
Tr
oubleshooting T
ips
Operating Instructions
Safety Instructions
Installation Instructions
Problem
Possible Causes
What To Do
Water drips outside
Excessively hot and
•
This is normal when the control is set for cooling.
humid weather
Outside temperature has
•
This is normal when the control is set for heating.
dropped below 58°F
The drain valve has opened up to release water from
the base pan. This prevents water from freezing in the
base pan and interfering with the outdoor fan.
Water drips indoors
The air conditioner is not
•
For proper water disposal, make sure the air conditioner
tilted to the outside
slants slightly from the case front to the rear.
Water collects in
Moisture is removed from
•
This is normal for a short period in areas with
base pan
indoor air and drains into
little humidity; normal for a longer period in very
rear of a cabinet where a fan
humid areas.
blows it against the outdoor
condenser coil
Before you call for service…
Troubleshooting Tips