Troubleshooting Tips.
GEAppliances.com
Normal Operating Sounds
n
You may hear a pinging noise caused by
water being picked up and thrown against the
condenser on rainy days or when the humidity
is high . This design feature helps remove
moisture and improve efficiency .
n
You may hear the thermostat click when the
compressor cycles on and off .
n
Water will collect in the base pan during
high humidity or on rainy days . The water
may overflow and drip from the outdoor side
of the unit .
n
The fan may run even when the compressor
does not .
Problem
Possible Causes
What To Do
Air conditioner
The air conditioner
•
Make sure the air conditioner plug is pushed
does not start
is unplugged.
completely into the outlet .
The fuse is blown/circuit
•
Check the house fuse/circuit breaker box and replace
breaker is tripped.
the fuse or reset the breaker .
Power failure.
•
The unit will automatically restart in the settings last
used after the power is restored .
•
There is a protective time delay (approximately
3 minutes) to prevent tripping of the compressor
overload . For this reason, the unit may not start
normal cooling for 3 minutes after it is turned
back on .
The current interrupter
•
Press the
RESET
button located on the power cord plug .
device is tripped.
•
If the
RESET
button will not stay engaged, discontinue
use of the air conditioner and contact a qualified
service technician .
Air conditioner does
Airflow is restricted.
•
Make sure there are no curtains, blinds or furniture
not cool as it should
blocking the front of the air conditioner .
The temp control may
•
On models with touch pads: In the
Cool
mode, press the
not be set correctly.
Decrease
▼
pad .
• On models with control knobs, turn the temperature
knob to a higher number .
The air filter is dirty.
•
Clean the filter at least every 30 days .
See the
Care and Cleaning
section .
The room may have been hot.
•
When the air conditioner is first turned on, you need
to allow time for the room to cool down .
Cold air is escaping.
•
Check for open furnace registers and cold air returns .
Cooling coils have iced up.
•
See
“Air conditioner freezing up”
below .
Air conditioner
Ice blocks the air flow
•
On models with control knobs, set the mode control at
freezing up
and stops the air conditioner
High Fan
or
High Cool
with the
Temp
at
1
or
2
.
from cooling the room.
• On models with touch pads, set the controls at
High Fan
or
High Cool
and set the thermostat to a higher
temperature .
The remote control
The batteries are inserted
•
Check the position of the batteries . They should be
is not working
incorrectly.
inserted in the opposite (+) and (–) direction .
The batteries may be dead.
•
Replace the batteries .
Water drips outside
Hot, humid weather.
•
This is normal .
Water drips indoors
The air conditioner is not
•
For proper water disposal, make sure the air conditioner
tilted to the outside.
slants slightly from the case front to the rear .
Water collects in
Moisture removed from air
•
This is normal for a short period in areas with little
base pan
and drains into base pan.
humidity; normal for a longer period in very humid areas .
Consumer Support
Troubleshooting
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Installation
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Operating
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11
