26
Before you call for service…
PROBLEM
Possible Causes
What To Do
Small amount of water
Inadequate load size for steam
• If using the
STEAM DEWRINKLE
cycle, manually reduce cycle
on floor in front of dryer
cycle selected, excess steam
time . If using the
STEAM REFRESH
cycle, add more garments
condenses inside cabinet and
to the load .
leaks out
Water on floor in back
Loose water hose connection to
• Tighten connection.
of dryer
valve
Hose missing rubber washer at
• Install rubber washer provided with hose.
connection with valve
Water drips from door
Steam condenses on inner door
• This is normal.
when opened after
a Steam Cycle
Cannot see steam at
Steam released at different
• This is normal.
beginning of cycle
time in cycle
Cannot see steam at any The steam nozzle might be
• Call 800.GE.CARES to order nozzle replacement kit WE25M71
time during the cycle
clogged with debris from your
or to request a service technician to replace this for you
.
water supply
Garments still wrinkled
Too many garments
• Load fewer garments; manually increase time.
after steam cycle
Dryer continues to
Extended Tumble was selected
• Ensure
EXTENDED TUMBLE
option is not selected . For the
STEAM
tumble after display
REFRESH
cycle,
EXTENDED TUMBLE
will automatically be turned
says Complete
on and cannot be turned off .