25
Consumer Support
Troubleshooting T
ips
Operating Instructions
Safety Instructions
Installation Instructions
www.GEAppliances.com
Problem
Possible Causes
What To Do
Motor operates for
Normal when refrigerator
•
Wait 24 hours for the refrigerator to completely
long periods or cycles
is first plugged in.
cool down.
on and off frequently
Often occurs when large
•
This is normal.
(Modern refrigerators
amounts of food are
with more storage
placed in refrigerator.
space and a larger
Door left open.
•
Check to see if package is holding door open.
freezer require more
Hot weather or frequent
•
This is normal.
operating time. They
door openings.
start and stop often
Temperature controls
•
See
About the controls.
to maintain even
set at the coldest setting.
temperatures.)
Refrigerator or freezer
Temperature control not set
•
See
About the controls.
compartment too warm
cold enough.
Warm weather or frequent
•
Set the temperature control one step colder.
door openings.
See
About the controls.
Door left open.
•
Check to see if package is holding door open.
Frost or ice crystals
Door left open.
•
Check to see if package is holding door open.
on frozen food
Too frequent or too long
(frost within package
door openings.
is normal)
Automatic icemaker
Icemaker power switch is
•
On power switch models, set the power switch to the
I
(on some models)
not on.
(on)
position. On feeler arm models, move the feeler arm
to the
ON
(down) position.
does not work
Water supply turned off or
•
See
Installing the water line.
not connected.
Freezer compartment
•
Wait 24 hours for the refrigerator to completely
too warm.
cool down.
Piled up cubes in the storage
•
Level cubes by hand.
bin cause the icemaker
to shut off.
Ice cubes stuck in icemaker.
•
Turn off the icemaker, remove cubes and turn the
(Green power light on
icemaker back on.
icemaker blinking.)
Ice cubes have
Ice storage bin needs cleaning.
•
Empty and wash bin. Discard old cubes.
odor/taste
Food transmitting odor/taste
•
Wrap foods well.
to ice cubes.
Interior of refrigerator
•
See
Care and cleaning.
needs cleaning.
Slow ice cube freezing
Door left open.
•
Check to see if package is holding door open.
Temperature control not set
•
See
About the controls.
cold enough.
No ice cube production
Supply line or shutoff valve
•
Call a plumber.
is clogged.