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1.3
Subject to clause 1.1 and the terms below, CNP
Brands warrants that this CNP Brand product,
purchased by you in Australia or New Zealand:
a) is free from defects in workmanship and
material, when the product is used for normal
consumer use for a period of 2 years from the
date of purchase as evidenced by your proof
of purchase (“Warranty Term”); and
b) will, when the product is used for
normal consumer use, comply with the
manufacturer's specifications during the
Warranty Term.
1.4
CNP Brands agrees to repair or replace
at CNP Brands cost, the product, and
any accessory supplied with the product,
which is proven upon inspection by CNP
Brands or a CNP Brands Authorised Service
Agent not to comply with either warranty
contained in clause 1.3. Any decision to
repair or replace a product is to be made by
CNP in its absolute discretion. The extent
of any repair will be to rectify any defect in
workmanship and materials or to ensure that
the product complies with the manufacturer’s
specifications.
1.5
To make a claim under this Standard Warranty
you will need to:
a) Return the product within the Warranty
Term to the place of purchase together with
your proof of purchase, where the retailer
will provide you with assistance to make your
claim; or
b) Contact CNP Brands Customer Care Centre
on toll free 1300 667 137 during the Warranty
Term to register your claim and provide the
details to enable CNP Brands to assess the
claim.
1.6
You may also be required to make the product
available to CNP Brands or a CNP Brands
Authorised Service Agent. If you are required
to return the product to a CNP Brands
Authorised Service Agent, CNP Brands will
provide details of the centre closest to you.
Unless CNP Brands decides otherwise you
are responsible for any costs associated with
returning the product to CNP Brands. The
product will be at your risk whilst in transit
to and from the CNP Brands or CNP Brands
Authorised Service Agent, unless transported
by CNP Brands or its agents.
1.7
In order for your claim to be processed you
will need to provide to CNP Brands with an
original proof of purchase. For example an
original retailer purchase receipt, bill of sale,
invoice, lay-by docket, credit card receipt or
similar proof of purchase.
1.8
If CNP Brands decide to repair a product,
this product may be replaced by refurbished
products of the same type rather than being
repaired. Refurbished parts may be used
to repair the product. Replacement of the
product or a part does not extend or restart
the Warranty Term.
1.9
Exclusions
a) This Standard Warranty does not cover
products purchased as an ex-display,
without being checked by CNP Brands or
CNP Brands Authorised Service Agents.
b) This Standard Warranty does not cover
faults or defects caused by:
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