6. Frequently asked questions
65
Is the battery protected against theft?
Yes, the battery is attached to the frame with its own battery
lock. This lock works with the same bike key as the ring lock
on your bike.
When it’s freezing outside, the battery seems to have less
energy. Why is that?
Batteries work less well at temperatures of less than -5 degrees
Celsius. This does not give any extra problems, except that the
battery can’t be fully discharged.
If I don’t use my bike for a few days, does the battery not
give assistance any more?
If you don’t use your bike for an hour or longer, the battery
switches to so-called standby. This can be cancelled by pressing
the black button (at the back of the rear light) or by fitting the
battery into the bike.
Are extra batteries available and is it sensible to have one?
Extra batteries are available from your Gazelle dealer. If the
distance you intend to ride non-stop in one journey is greater
than the operating range of your battery, then an extra battery
is recommended (can be purchased as an accessory from your
Gazelle dealer). A second battery is also handy if you don’t have
a chance to recharge the battery between two long journeys.
Can I also use the battery from my partner’s bike?
Yes, that is possible. As long as the battery fits a Pure Innergy.
Will my lights work if the battery is empty?
There is always some energy left over in the battery. This is
enough to operate your lights for a number of hours.
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