CHAPTER 5: Troubleshooting
60
2
Click the
Restore
tab, then click
Restore system to
factory default
. The
Confirm Restoration
dialog box
opens.
3
Click
Yes
, then click
Start
. A dialog box displays
information about the hard drive that the operating
system will be recovered to.
4
Click
OK
. The recovery process begins by restarting your
computer, then continues by copying files to your hard
drive. This process may take a while, but a
Gateway
Recovery Management
screen shows you its progress.
When the recovery has finished, a dialog box prompts
you to restart your computer.
5
Click
OK
. Your computer restarts.
6
Follow the on-screen prompts for first-time system
setup.
Recovering from the hard drive during startup
To reinstall Windows XP and all pre-installed software
and drivers:
1
Turn on your computer, then press
A
LT
+F10
during
startup.
Gateway Recovery Management
opens.
Caution
Continuing the process will erase all files on your hard drive.
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