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Chapter 3: Getting Help

www.gateway.com

Gateway Web site

Gateway provides a variety of information on its Web site to help you use
your computer.

Visit the Gateway Web site at www.gateway.com for:

■

Technical documentation and product manuals

■

Technical tips and support

■

Hardware drivers

■

A glossary of computer terms

■

Frequently asked questions (FAQs)

For more information about connecting to the Internet, see “Learning about
the Internet” on page 72.

Solo1200.book Page 38 Friday, May 25, 2001 10:48 AM

Содержание Solo 1200

Страница 1: ...d 20 Keys 21 System key combinations 22 Multi function buttons 24 Using the EZ Pad touchpad 26 Using the touchpad 27 Using the rocker switch 28 Connecting the modem 29 Connecting to an Ethernet networ...

Страница 2: ...einstalling your old printer or scanner 68 Reinstalling your old programs 69 5 Using the Internet 71 Learning about the Internet 72 Setting up an Internet account 73 Accessing your Internet account 74...

Страница 3: ...urces 111 Changing power modes 112 Changing automatic power settings 113 9 Travel Tips 119 Modem 120 Radio frequency wireless connections 120 Files 121 Security 121 Power 122 10 Customizing Your Noteb...

Страница 4: ...fer speed 157 Network shopping list 159 HPNA 159 Ethernet 160 Wireless Ethernet 161 Bluetooth 161 For more information 162 13 Maintaining Your Notebook 163 Caring for your computer 163 Creating an eme...

Страница 5: ...hooting 194 CD drive 194 Device installation 195 Diskette drive 196 File management 197 Hard drive 198 Internet 199 Keyboard 200 LCD panel 200 Memory 201 Modem 201 Mouse 206 Networks 206 Passwords 207...

Страница 6: ...vi A Safety Regulatory and Legal Information 215 Index 231 Solo1200 book Page vi Friday May 25 2001 10 48 AM...

Страница 7: ...hecking Out Your Gateway Solo 1200 Tips Tricks To access the contents of this manual while you are traveling download an electronic copy from www gateway com support manlib Solo1200 book Page 1 Friday...

Страница 8: ...cking Out Your Gateway Solo 1200 www gateway com Front Component Description Cover release latch Open notebook cover by pressing the release latch Cover release latch Solo1200 book Page 2 Friday May 2...

Страница 9: ...this slot For more information see Adding a PC Card on page 138 Diskette drive Insert a standard 3 5 inch diskette into this drive For more information see Using diskettes on page 82 Diskette drive ej...

Страница 10: ...g a microphone into this jack Headphone jack Plug headphones or amplified speakers into this jack Modem jack Plug a telephone cord into this jack Battery charge indicator The LED shows the battery act...

Страница 11: ...hts up when the notebook is turned on and shows notebook power status LED on notebook is ON LED off notebook is OFF or in Hibernate LED flashing notebook is in Standby Component Icon Description Solo1...

Страница 12: ...Monitor port Plug an external VGA monitor into this port Kensington lock slot Secure your computer to an object by connecting a Kensington cable lock to this slot Ethernet jack optional Plug a 10 100...

Страница 13: ...this label Memory bay Install a memory module in this bay Battery release latch Slide to release the battery Battery Insert the battery into this bay System identification label Find the product mode...

Страница 14: ...rmation that identifies your notebook model Gateway Technical Support will need this information if you call for assistance Label information varies by model Gateway part number Gateway model number G...

Страница 15: ...nal devices such as a keyboard mouse printer or monitor to your notebook Memory Large programs such as multimedia games or graphics programs use a lot of memory If your programs are running more slowl...

Страница 16: ...10 Chapter 1 Checking Out Your Gateway Solo 1200 www gateway com Solo1200 book Page 10 Friday May 25 2001 10 48 AM...

Страница 17: ...mmercial aircraft Current aviation regulations require wireless devices to be turned off while traveling in an airplane IEEE 802 11b also known as wireless Ethernet or Wifi and Bluetooth communication...

Страница 18: ...ortant If the battery is not fully charged before you use your notebook on battery power for the first time the battery life may be much shorter than you expect If the battery life seems short even af...

Страница 19: ...your notebook and repeat Step 2 4 When you finish using your notebook the first time turn the notebook off and leave the notebook connected to AC power for at least 24 hours Warning Do not attempt to...

Страница 20: ...tector which will absorb voltage surges and prevent them from reaching your computer Warning High voltages can enter your computer through both the power cord and the modem connection Protect your com...

Страница 21: ...your notebook To start the notebook 1 Open your notebook by pressing the latch on the front of your notebook and lifting the LCD panel 2 Press the power button located above the keyboard Power button...

Страница 22: ...ter for the first time follow the on screen instructions to set up your computer Waking up your notebook When you have not used your notebook for several minutes it will go into a power saving mode ca...

Страница 23: ...Down The Shut Down Windows dialog box opens 2 Select Shut down 3 Click OK Windows shuts down and turns off your notebook Important If for some reason you cannot use the Shut down option in Windows to...

Страница 24: ...18 Chapter 2 Getting Started www gateway com Status indicators Caps lock Pad lock Scroll lock Diskette drive Hard drive CD drive Solo1200 book Page 18 Friday May 25 2001 10 48 AM...

Страница 25: ...on When Caps Lock is turned on Pad Lock is turned on Scroll Lock is turned on The notebook is accessing the diskette drive The notebook is accessing the hard drive The notebook is accessing the CD dri...

Страница 26: ...including shortcut keys for Windows function keys for specific system operations and the Pad Lock keys for the numeric keypad You can attach an external keyboard to the notebook using a USB port You...

Страница 27: ...ey to perform a specific action Navigation keys Press these keys to move the cursor to the beginning of a line to the end of a line up the page down the page to the beginning of a document or to the e...

Страница 28: ...e A monitor must be plugged into the monitor port on the notebook Enter Standby mode Press the power button to leave Standby mode Turn on Pad Lock so you can use the numeric keypad Press this key comb...

Страница 29: ...23 Using the keyboard www gateway com Decrease the volume Mute the volume Press and hold FN while pressing this system key To Solo1200 book Page 23 Friday May 25 2001 10 48 AM...

Страница 30: ...tarted www gateway com Multi function buttons Button Icon Press to E mail Open your e mail program Internet Open your Web browser E mail Internet Help User defined shortcut Solo1200 book Page 24 Frida...

Страница 31: ...25 Using the keyboard www gateway com Help Open online help User defined shortcut Open the program you assign to this key Button Icon Press to Solo1200 book Page 25 Friday May 25 2001 10 48 AM...

Страница 32: ...moves in the same direction You can use the EZ Pad left and right buttons below the touchpad to select objects You can scroll zoom autoscroll and pan using the rocker switch between the touchpad butto...

Страница 33: ...sition the pointer over the object Press the left button below the touchpad once This action is called clicking Start a program or open a file or folder Position the pointer over the object Press the...

Страница 34: ...ure to the rocker switch Data zoom Press and hold the SHIFT key as you rock the switch to jump to a hyperlink return to previous Web sites using Internet Explorer or expand or collapse menu trees in W...

Страница 35: ...rd into the modem jack on the right side of the notebook 2 Insert the other end of the telephone cord into a telephone wall jack The modem will not work with digital or PBX telephone lines 3 Start you...

Страница 36: ...t one end of the network cable into the network jack on the back of the notebook 2 Insert the other end of the network cable into a network wall jack Ask your network administrator to help you select...

Страница 37: ...er s Ethernet jack for more than just networking Many broadband Internet connections such as cable modems and DSL modems connect to your computer s Ethernet jack For more information see Using the Int...

Страница 38: ...rt plug and play and hot swapping which means that your computer will usually recognize such a device whenever you plug it into the appropriate port When you use a USB device for the first time your c...

Страница 39: ...vailable to help you use your computer It includes the following topics HelpSpot Online help Gateway Web site Tips Tricks To access the contents of this manual while you are traveling download an elec...

Страница 40: ...you quickly discover and use the many features of your Gateway computer To start HelpSpot Click Start then select Help OR Double click the Gateway Help and Support desktop icon HelpSpot opens If this...

Страница 41: ...n by clicking a link performing a search or browsing the index To learn about how to work with documents and programs use your mouse and other topics click the Getting Started link on the HelpSpot mai...

Страница 42: ...l short videos to help introduce you to new concepts or show you how to perform various tasks To play a HelpSpot video To watch a video in HelpSpot click Videos on the HelpSpot navigation bar then cli...

Страница 43: ...while you are using the program Most online help information can be accessed by selecting a topic from a Help menu or by clicking a Help button You can search for information by viewing the help cont...

Страница 44: ...Visit the Gateway Web site at www gateway com for Technical documentation and product manuals Technical tips and support Hardware drivers A glossary of computer terms Frequently asked questions FAQs...

Страница 45: ...hnical support Web site If the assistants cannot direct you to the solution on the technical support site they will refer you to the area or department that can www gateway com support index shtml OR...

Страница 46: ...iscuss the Gateway solution that best fits your needs www gateway com OR HelpSpot Order Status Get information on whether your order has been received is in production or has been shipped You will als...

Страница 47: ...n how to Work on the Windows desktop Manage files and folders Work with documents Use shortcuts Transfer software from your old computer HelpSpot For more information on using Windows double click the...

Страница 48: ...see is the Windows desktop The desktop is like the top of a real desk Think of the desktop as your personalized work space where you open programs and perform other tasks Your desktop may be differen...

Страница 49: ...ersonal files and folders The Recycle Bin is where files folders and programs that you discarded are stored You must empty the Recycle Bin to permanently delete them from your computer For instruction...

Страница 50: ...rogram by clicking selecting an item on the menu that opens The taskbar is the bar at the bottom of the screen It contains the Start button on the left and a clock on the right Other buttons on the ta...

Страница 51: ...drive folder file or program a window opens on the desktop This example shows the Local Disk C window which opens after double clicking the Local Disk C icon in the My Computer window Minimize button...

Страница 52: ...am Clicking the minimize button reduces the active window to a button on the taskbar Clicking the program button in the taskbar opens the window again Clicking the maximize button expands the active w...

Страница 53: ...open the Start menu Click the Start button on the lower left of the Windows desktop The Start menu opens showing you the first level of menu items When you move the mouse pointer over any menu item th...

Страница 54: ...cabinet About drives Drives are like file cabinets because they hold files and folders A computer almost always has more than one drive Each drive has a letter usually Local Disk C for the hard drive...

Страница 55: ...ay com To see the files and folders on a drive Double click the drive icon If you do not see the contents of a drive after you double click its icon click View the entire contents of this drive Solo12...

Страница 56: ...lick the My Computer icon on the desktop The My Computer window opens 2 Double click the drive or folder for example 3 Floppy A or Local Disk C where you want to put the new folder The drive or folder...

Страница 57: ...e you want the file to go you paste it there To copy a file or folder to another folder 1 Right click the file or folder that you want to copy A menu opens on the desktop 2 Select Copy from the menu 3...

Страница 58: ...t to move A menu opens on the desktop 2 Select Cut from the menu 3 Open the destination folder 4 With the pointer inside the destination folder press the right mouse button 5 Select Paste The file or...

Страница 59: ...ws Explorer select the files or folders that you want to delete For instructions on how to select multiple files and folders see Shortcuts on page 64 2 Select File then Delete Windows moves the files...

Страница 60: ...opens 2 Click File then Empty Recycle Bin Windows asks you if you are sure that you want to empty the bin 3 Click Yes Windows permanently deletes all the files in the Recycle Bin Caution Emptying the...

Страница 61: ...ny more levels than a file cabinet in fact So you usually will have to search through levels of folders to find the file or folder that you need This is called browsing To browse for a file 1 Double c...

Страница 62: ...rive you can use the Search utility in Windows to search by Name or part of a name Creation date Modification date File type Text contained in the file Time period in which it was created or modified...

Страница 63: ...If you want to search by file or folder name type in all or part of the file or folder name in the Search for files or folders named box in the left pane of the window If you type all of the name Sea...

Страница 64: ...find files meeting more criteria than file name You can select options to narrow your search by clicking Search Options and selecting the options that you want Date searches for files that were create...

Страница 65: ...ply to most of these types of files The following examples illustrate the concepts for creating saving opening and printing a document in Microsoft Word Though these examples use Microsoft Word simila...

Страница 66: ...ew The New dialog box opens 3 Click a tab for the type of document you want to create select a document template style then click OK The document template opens 4 Begin composing your document Use the...

Страница 67: ...in Microsoft Word 1 Select File then Save The Save As dialog box opens 2 Select the folder in which you plan to save the file from the Save in list 3 Type the new file name 4 Click Save HelpSpot For m...

Страница 68: ...tart then select Programs then Microsoft Word Microsoft Word starts and a blank document opens 2 Select File then Open 3 Find the folder that contains the file you want to open in the Look in list 4 D...

Страница 69: ...o the printer documentation To print a document in Microsoft Word 1 Make sure that the printer is turned on and loaded with paper 2 Start Microsoft Word and open a document 3 Select File then Print Th...

Страница 70: ...click each of the remaining icons that you want to select Select multiple items in a list or in an Explorer window Click the first item press and hold down the CTRL key then click each of the remainin...

Страница 71: ...ernet and e mail settings as well as personal data files such as documents spreadsheets and photographs This program with its special USB cable helps you do this quickly and efficiently To order the G...

Страница 72: ...he file name following the last period For example a document file might have a DOC extension and a spreadsheet file might have an XLS extension To find files using Search 1 Click Start then select Se...

Страница 73: ...Internet Connection Wizard To use the Internet Connection Wizard 1 Click Start then select Programs Accessories Communications then Internet Connection Wizard The Internet Connection Wizard window ope...

Страница 74: ...ll your old printer 1 Exit Windows and turn off your computer 2 Connect your parallel port printer 3 Turn on your printer then your computer 4 If Windows detects your printer install your printer by f...

Страница 75: ...any programs you want to install on your new computer Locate your original program installation CDs and installation guides Your original CDs and guides should contain any serial numbers or product ID...

Страница 76: ...70 Chapter 4 Windows Basics www gateway com Solo1200 book Page 70 Friday May 25 2001 10 48 AM...

Страница 77: ...provides information about the Internet and the World Wide Web and tells you how to set up the America Online Internet service so that you can send and receive e mail and access other Internet resourc...

Страница 78: ...ing a telephone DSL or cable line to other computers or servers An Internet Service Provider a company that provides access to the Internet through an ISP server When you connect to an ISP the ISP ser...

Страница 79: ...with America Online an Internet e mail address is created for you After completing the setup you are ready to access the Internet To set up an Internet account with America Online 1 Double click the A...

Страница 80: ...d the Web browser see Using the World Wide Web on page 75 To disconnect from your America Online Internet account Click X in the top right corner of the America Online program Your computer disconnect...

Страница 81: ...contain not only text but animations music and other multimedia features A group of related Web pages is called a Web site You can access Web sites to shop track investments read the news download pr...

Страница 82: ...bar for example www gateway com then click GO on the browser address bar OR On the current Web page click a link to a Web site The Web browser locates the server computer on the Internet downloads tr...

Страница 83: ...te to the Web site containing the file that you want to download 3 Create or locate the folder where you want to store the file on your computer 4 Click the link on the Web page for the file that you...

Страница 84: ...ned when you sign up for an account with an ISP For example a person with an account with the America Online ISP might have an e mail address that is similar to this one Sending e mail To send e mail...

Страница 85: ...your America Online account 2 Click Read For more information about managing and organizing your e mail messages see the online help in your e mail program HelpSpot For more information on checking y...

Страница 86: ...80 Chapter 5 Using the Internet www gateway com Solo1200 book Page 80 Friday May 25 2001 10 48 AM...

Страница 87: ...ormation on using the multimedia capabilities of your notebook Read this chapter to learn how to Use the diskette drive Use the CD drive Play CDs Record and play audio files Use Windows Media Player U...

Страница 88: ...to another computer To use a diskette 1 Insert the diskette into the diskette drive with the label facing up 2 To access a file on the diskette double click the My Computer icon the drive letter then...

Страница 89: ...use your computer to enjoy a wide variety of multimedia features such as playing games and listening to audio CDs To insert a CD 1 Press the eject button on the CD drive then pull the disc tray comple...

Страница 90: ...ltimedia www gateway com 2 Place the CD in the tray with the label up then press down carefully on the disc until it snaps into place 3 Push the tray in until it is closed Solo1200 book Page 84 Friday...

Страница 91: ...me level Click the speaker icon on the taskbar then drag the slider to change the volume or click to select the Mute check box OR On the keyboard press the FN PAGE UP or PAGE DOWN keys to change the v...

Страница 92: ...adjust does not appear in the Volume Control dialog box select Options then Properties Select the audio device you want to adjust then click OK 2 Drag the volume level and balance sliders for the dev...

Страница 93: ...formation about using the Windows Media Player select Help To listen to a CD in the Windows Media Player Insert a CD into the CD drive The Windows Media Player opens and the CD plays If the Windows Me...

Страница 94: ...select Programs Accessories Entertainment then Sound Recorder The Sound Recorder opens 3 Click record then speak into the microphone 4 When you finish recording click stop 5 Select File then Save As T...

Страница 95: ...in Sound Recorder 1 Open the Sound Recorder 2 Select File then Open The Open dialog box opens 3 Select the file you want to play then click Open 4 Play the file by clicking play then stop playing the...

Страница 96: ...a file using the Windows Media Player 1 Click Start then select Programs Accessories Entertainment then Windows Media Player The Windows Media Player opens 2 Select File then Open The Open dialog box...

Страница 97: ...ing CDs You can use the MusicMatch program to play music CDs To play a music CD 1 Double click the musicmatch JUKEBOX icon on your desktop MusicMatch opens 2 Insert the music CD into the CD drive on y...

Страница 98: ...s see the online help in MusicMatch MP3 MPEG Layer 3 is a standard for digitally compressing high fidelity music into compact files without noticeably sacrificing quality MP3 files end in the file ext...

Страница 99: ...icMatch click Music Library The Music Library window opens 2 In the Music Library window right click the file then select Edit Track Tag The Edit Track Tag dialog box opens 3 Enter information such as...

Страница 100: ...to your music library by Creating MP3 files When you create MP3 files from the tracks on your music CD MusicMatch automatically adds these files to your music library Dragging and Dropping Drag and d...

Страница 101: ...gs To change the music library display settings 1 In MusicMatch select Options then Settings The Settings window opens 2 Click the Music Library tab 3 Select the categories that you want to display in...

Страница 102: ...ernet radio Use the Radio feature in MusicMatch to listen to Internet Radio stations To listen to an Internet radio station 1 Connect to the Internet then in MusicMatch click Radio Stations The Radio...

Страница 103: ...oadcast Radio A window opens that lists radio stations by music format city or country 3 Select a radio station then click Play MusicMatch connects to the station Using advanced features You can also...

Страница 104: ...98 Chapter 6 Using Multimedia www gateway com Solo1200 book Page 98 Friday May 25 2001 10 48 AM...

Страница 105: ...cument using a spreadsheet word processor or graphics program you can send it as a fax You can also receive faxes on your notebook This chapter shows you how to Set up a fax cover page Create and send...

Страница 106: ...d by law To set up your fax cover page 1 If PhoneTools is not open click Start then select Programs PhoneTools then PhoneTools 2 Select Setup then select General Setup The General Setup dialog box ope...

Страница 107: ...cters for your identifier name followed by 12 characters for your telephone number 5 Click OK 6 If you want to change the logo that appears on the cover page select Setup then select Logo Management T...

Страница 108: ...hen click the clear button OR If you want to replace the PhoneTools logo with one of your own click the import button then select a picture for the logo The picture must be saved in a supported format...

Страница 109: ...oneTools is not open click Start then select Programs PhoneTools then PhoneTools 2 Click Send Fax The Send Fax Wizard opens HelpSpot For more information on sending a fax double click the HelpSpot ico...

Страница 110: ...e from the Template list then click Next If you typed a message in the Message Text area you must select a cover page 6 If you want to attach a file make sure the file is not open then click browse se...

Страница 111: ...en select Print The Print dialog box opens 2 Select the printer CAPTURE FAX BVRP then click OK The Send Fax Wizard opens 3 Complete the wizard as instructed in Sending a fax on page 103 HelpSpot For m...

Страница 112: ...Box 2 To view a fax click Fax Inbox then double click the fax you want to view The fax viewer opens where you can view and print the fax HelpSpot For more information on receiving a fax double click t...

Страница 113: ...wer consumption to get the most use out of the battery This chapter shows you how to Check and recharge the battery Change batteries Extend the life of the battery by conserving battery power and usin...

Страница 114: ...e battery charge indicator A green light indicates the battery is fully charged An orange light indicates the battery is being charged A red light indicates the battery is low An orange blinking light...

Страница 115: ...e battery release latch to release the battery Warning Danger of explosion if battery is incorrectly replaced Replace only with the Gateway Solo 1200 NiMH battery Discard used batteries according to t...

Страница 116: ...m 5 Hold the latch forward and lift the battery straight out from the notebook 6 Slide the recharged battery into the bay and snap it into place 7 Open the notebook and press the power button Solo1200...

Страница 117: ...ecessary CD drives use a large amount of power Recharge the battery often take an extra battery and fully recharge the batteries before traveling For more information see Recharging the battery on pag...

Страница 118: ...that were open when you activated Hibernate For more information on using Hibernate mode see To use Hibernate mode on page 117 Using Standby mode Always save your work before using the Standby mode On...

Страница 119: ...gs and turning on Hibernate mode Power schemes groups of power settings let you change power saving options such as when the monitor or hard drive is automatically turned off You can select one of the...

Страница 120: ...Control Panel options 2 Double click the Power Options icon The Power Options Properties dialog box opens 3 Select a power scheme from the Power Schemes list OR Set the timers for System stand by Turn...

Страница 121: ...Control Panel window opens If you do not see the Power Options icon click view all Control Panel options 2 Double click the Power Options icon The Power Options Properties dialog box opens 3 Click th...

Страница 122: ...ens If you do not see the Power Options icon click view all Control Panel options 2 Double click the Power Options icon The Power Options Properties dialog box opens 3 Click the Advanced tab 4 Select...

Страница 123: ...box opens 3 Click the Hibernate tab 4 Select the Enable hibernate support check box then click Apply Hibernate mode is now an option you can select on the Advanced tab and in the Shut Down menu 5 To u...

Страница 124: ...118 Chapter 8 Managing Power www gateway com Solo1200 book Page 118 Friday May 25 2001 10 48 AM...

Страница 125: ...ng the modem Using your radio frequency wireless connections Transferring files Protecting your notebook from loss and theft Managing your notebook s power efficiently Tips Tricks To access the conten...

Страница 126: ...ion Radio frequency wireless connections Every country has different restrictions on the use of wireless devices If your system is equipped with a wireless device when traveling between countries with...

Страница 127: ...ray machine in security checkpoints Write down your notebook model number and serial number available on the system label in case of theft or loss and keep the information in a safe place Also tape y...

Страница 128: ...lecting Save and Exit 5 Click OK When you start your computer you are prompted to enter the user password you set in Step 3 Power To get the best performance from your notebook avoid using the battery...

Страница 129: ...your computer by changing settings in Windows or the system BIOS You can Change screen and display settings Change the background and screen saver Adjust the touchpad settings Program the multi functi...

Страница 130: ...eed millions of colors to be displayed with optimum quality Windows lets you choose from several color depth settings for your LCD We recommend that the 32 bit True Color setting be used at all times...

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