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Replacing the hard drive kit . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

Chapter 9: Troubleshooting . . . . . . . . . . . . . . 109

Safety guidelines   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  110
First steps  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  110
Troubleshooting   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  111

Audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  111
Battery   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  111
CD drives   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  111
Diskette drive (external)  . . . . . . . . . . . . . . . . . . . . . . . . . . .  111
Display   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  112
DVD drives  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  113
Ethernet  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  115
Express Cards   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  115
File management  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  115
Fingerprint reader  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  116
Hard drive   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  116
Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  117
Keyboard  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  118
Media Center  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  119
Memory   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  122
Memory card reader  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  123
Modem (cable or DSL)  . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  123
Modem (dial-up)  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  123
Mouse  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  126
Networks (wired)   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  127
Networks (wireless)  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  129
Passwords  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  131
Power  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  131
Printer  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  132
Sound   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  133
Status indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  133
Touchpad  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  134
Video  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  134

Telephone support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134

Before calling Gateway Customer Care . . . . . . . . . . . . . 134

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Содержание M-6882h

Страница 1: ...NOTEBOOK REFERENCEGUIDE...

Страница 2: ......

Страница 3: ...pter 3 Setting Up and Getting Started 15 Working safely and comfortably 16 Reducing eye strain 16 Setting up your computer desk and chair 17 Sitting at your notebook 17 Avoiding discomfort and injury...

Страница 4: ...11 wireless network radio 47 Bluetooth radio 49 Chapter 4 Using Drives and Accessories 51 Using the DVD drive 52 Identifying drive types 52 Using a DVD drive 53 Using the memory card reader 55 Memory...

Страница 5: ...ections 79 Files 79 Security 80 Power 81 Additional tips 81 Chapter 7 Maintaining Your Notebook 83 Caring for your notebook 84 Cleaning your notebook 84 Cleaning the exterior 85 Cleaning the keyboard...

Страница 6: ...s 113 Ethernet 115 Express Cards 115 File management 115 Fingerprint reader 116 Hard drive 116 Internet 117 Keyboard 118 Media Center 119 Memory 122 Memory card reader 123 Modem cable or DSL 123 Modem...

Страница 7: ...www gateway com v Appendix A Legal Information 137 Index 147...

Страница 8: ...Contents vi...

Страница 9: ...CHAPTER1 1 About This Reference About this guide Accessing your online User Guide Gateway contact information Microsoft Certificate of Authenticity For more information...

Страница 10: ...he following topics Help and technical support Using and customizing Windows and other software Using the Internet Protecting your files Playing and recording media Networking To access your online Us...

Страница 11: ...your notebook includes the product key code for your operating system For more information For more information about your notebook visit Gateway s Support page at www gateway com or the Web address...

Страница 12: ...CHAPTER 1 About This Reference 4...

Страница 13: ...CHAPTER2 5 Checking Out Your Notebook Front Left Right Back Bottom Keyboard area LCD panel...

Страница 14: ...ck Power indicator LED on Notebook is on LED blinking Notebook is in Sleep or Hybrid Sleep mode LED off Notebook is off Battery charge indicator LED blue Battery is fully charged LED purple Battery is...

Страница 15: ...rts Memory Stick Memory Stick Pro Mini Secure Digital MultiMediaCard RS MultiMediaCard Secure Digital and xD Picture Card cards Important RS Multimedia Card and Mini Secure Digital cards require the u...

Страница 16: ...Card slot Insert one Type 54Express Cardinto thisslot For more information see Adding and removing an Express Card on page 57 Wireless network switch Enable or disable the optional IEEE 802 11 wirele...

Страница 17: ...the DVD drive on page 52 To determine the type of drive in your notebook examine the drive tray s plastic cover and compare the logo to those listed in Identifying drive types on page 52 USB port Plu...

Страница 18: ...on page 21 Kensington lock slot Secure your notebook to an object by connecting a Kensington cable lock to this slot Monitor port Plugananalog VGAmonitororprojectorinto this port For more information...

Страница 19: ...ee Changing batteries on page 67 Memory bay Memory modules are located in this bay For more information see Adding or replacing memory modules on page 99 Hard drive bay The hard drive is located in th...

Страница 20: ...button mode see Changing advanced settings on page 74 Speakers Provide audio output when headphones or amplified speakers are not plugged in Multimedia panel optional Use to control playback of CDs an...

Страница 21: ...e information see Using the optional fingerprint reader on page 31 Status indicators Inform you when a drive is in use or when a button has been pressed that affects how the keyboard is used For more...

Страница 22: ...n purchased with the optional webcam Webcam optional Use to let others see who they are communicating with when making VoIP calls For more information see Using the optional webcam on page 41 Importan...

Страница 23: ...ional dial up modem Starting your notebook Turning off your notebook Restarting rebooting your notebook Using the status indicators Using the keyboard Using the optional fingerprint reader Using the E...

Страница 24: ...ook on a rigid hard surface and make sure that you keep the ventilation openings on the sides clear Reducing eye strain Sunlight or bright indoor lighting should not reflect on the screen or shine dir...

Страница 25: ...our shoulders relax while you type Adjust the chairheight adjustthe forward tilt of the seat or use a footrest to distribute your weight evenly on the chair and relieve pressure on the back of your th...

Страница 26: ...that can cause serious injury or death Contact Gateway about returning defective AC adapters Caution Make sure that you use the AC adapter that came with your notebook or one of the same type purchas...

Страница 27: ...ed to the AC adapter Plug the power cord into a different wall outlet 4 When you finish using your notebook for the first time turn off your notebook and leave your notebook connected to AC power unti...

Страница 28: ...to the network jack on your notebook 2 Insert the other end of the network cable into a cable modem DSL modem or Ethernet network jack Warning High voltages can enter your notebook through both the po...

Страница 29: ...otebook Warning To reduce the risk of fire use only No 26 AWG or larger for example No 24 AWG UL listed or CSA certified telecommunication line cord for your dialup modem connection Important The mode...

Страница 30: ...such as printers scanners and speakers 5 To open the main menu click Start From that menu you can run programs and search for files For more information on using Windows see Using Windows and Customi...

Страница 31: ...state is much faster than turning on your notebook after it has been turned completely off Hibernate mode is an alternative to Sleep mode In Hibernate mode your notebook is turned completely off When...

Страница 32: ...r The Windows Task Manager dialog box opens 3 Click the program that is not responding 4 Click End Task 5 Click X in the top right corner of the Windows Task Manager dialog box To restart your noteboo...

Страница 33: ...on Indicator Icon Description Wireless network LED on Optional wireless IEEE 802 11 radio is turned on LED off Optional wireless IEEE 802 11 radio is turned off Caps lock LED on Caps lock is turned o...

Страница 34: ...ned alternate functions including shortcut keys for Windows function keys for specific system operations and the Num Lock keys for the numeric keypad Tip You can attach an external keyboard to the not...

Страница 35: ...ons System keys Press these colored keys in combination with the FN key to perform specific actions For more information see System key combinations on page 28 Navigation keys Press these keys to move...

Страница 36: ...al aircraft Current aviationregulations requirewirelessdevices to be turned off while traveling in an airplane IEEE 802 11communicationdevices are examples of devices that provide wireless communicati...

Страница 37: ...or more information see Left on page 7 Increase the LCD panel brightness above the normal brightest setting Use this feature in bright lighting situations such as outside in bright sunlight Press a se...

Страница 38: ...y Increase volume For more information see Adjusting the volume on page 45 Decrease volume For more information see Adjusting the volume on page 45 Mute the sound Press the key combination again to re...

Страница 39: ...on which finger you swipe A safe or folder for storing encrypted files that only a user with a matching fingerprint can access Boot level security that requires a fingerprint authentication before th...

Страница 40: ...en opens 2 Click Next The Finish screen opens 3 Select one of the following options then click Next Enrollment to the biometric device Select this option to save your fingerprint to memory in the fing...

Страница 41: ...trip Tutorial runs After you have completed the tutorial the Enrollment screen appears OR If you do not want to run the TouchStrip Tutorial click to uncheck the Run interactive tutorial check box then...

Страница 42: ...ackup password box type the same password in the Retype password box then click Next 9 Click Finish Using the Fingerprint Control Center The Fingerprint Control Center lets the administrator of the no...

Страница 43: ...ow arrow in front of an option then click the option or setting you want to change Using the password bank The password bank stores registrations to your favorite secure Web sites so that you can acce...

Страница 44: ...red Web site 1 Swipe your already enrolled finger over the sensor The fingerprint reader menu opens 2 Click Registered Sites then click the Web site you want to log onto 3 Your Internet browser opens...

Страница 45: ...uttons and a scroll zone When you move your finger on the touchpad the pointer arrow on the screen moves in the same direction You can use the scroll zone to scroll through documents Use of the scroll...

Страница 46: ...y using the touchpad buttons You can change this feature to allow tapping on the touchpad to simulate clicking the left button For more information see Changing the mouse touchpad or pointing device s...

Страница 47: ...uickly press and release the right button once This action is called right clicking Move an object on the screen Position the pointer over the object Press the left button and holdit down then use the...

Страница 48: ...t You cannot use this button if you are logged on as a guest InstantonAudio Opens MediaCenter WindowsVistaHome Premium or Windows Vista Ultimate or Windows Media Player Windows Vista Home Basic Instan...

Страница 49: ...usting the volume on page 45 Capacitive volume control Swipe your finger on the volume sensor strip to change the volume To increase volume move from the towards the To decrease volume move from the t...

Страница 50: ...Button Icon Description Start camera Turns on the camera and opens the preview screen Effects Adds a decoration or border to your picture Properties Modifies properties such as zoom backlight compens...

Страница 51: ...pshot Take a picture of what is currently in the preview screen Video recording Create a video recording Audio recording Create an audio recording Functions Change a setting or access online help Reso...

Страница 52: ...ty Center The Windows Mobility Center window opens Slide the Brightness control to the desired screen brightness Tip For more information about using the webcam click in the Camera Assistant Toolbar o...

Страница 53: ...d capacitive volume control on the optional multimedia panel For more information see Using the optional multimedia panel on page 40 OR Click Start All Programs Accessories then click Windows Mobility...

Страница 54: ...olume levels click Mixer The Volume Mixer dialog box opens where you can click and drag sliders for individual devices 5 Click X in the top right corner of the window to close it Tip Adjust the Window...

Страница 55: ...can interfere with equipment on commercial aircraft Current aviation regulations require wireless devices to be turned off while traveling in an airplane IEEE 802 11 and Bluetooth communication devic...

Страница 56: ...s status indicator see Using the status indicators on page 25 OR Click Start All Programs Accessories then click Windows Mobility Center When the Windows Mobility Center window opens click Turn wirele...

Страница 57: ...itch to the ON position For the location of the wireless network switch see Left on page 7 2 If the Bluetooth radio does not turn on automatically press FN F6 To turn the Bluetooth radio off Press FN...

Страница 58: ...luetooth radio while traveling by airplane to prevent it from being accidently turned on while in flight To disable the Bluetooth radio Slide the wireless network switch to the OFF position to disable...

Страница 59: ...ng Drives and Accessories Using the DVD drive Using the memory card reader Adding and removing an Express Card Installing a printer or other peripheral device Viewing the display on a projector monito...

Страница 60: ...dio CDs playing DVDs accessing data and recording music and data to recordable CDs You cannot use this drive to create DVDs Multi format double layer DVD RW drive Installing programs playing audio CDs...

Страница 61: ...d DVD the disc s regional code and your DVD drive s regional code must match The regional code on your DVD drive is determined by your notebook s delivery address The regional code for the United Stat...

Страница 62: ...Push the tray in until it is closed Using a slot load DVD drive To insert a CD or DVD 1 Place the disc in the slot with the label facing up 2 Gently push the disc into the notebook until the mechanism...

Страница 63: ...memory cards such as a PDA MP3 player or cellular telephone Memory card types The memory card reader supports Memory Stick Memory Stick Pro MultiMediaCard Secure Digital Mini Secure Digital RS MultiM...

Страница 64: ...rt then click Computer 2 Double click the drive letter for example the E drive then double click the file name Removing a memory card To remove a memory card 1 Push the memory card into the notebook T...

Страница 65: ...sert an Express Card Push the card firmly into the Express Card slot label side up until the outer edge of the card is flush with the side of your notebook To remove an Express Card 1 Turn off your no...

Страница 66: ...ware the device needs After doing this you can disconnect and reconnect the device at any time Connecting a USB device Your notebook has USB ports for connecting devices such as a diskette drive flash...

Страница 67: ...r projector or television to your monitor VGA or optional HDMI port Your notebook supports simultaneous LCD and external display Simultaneous display letsyou control a presentation from your notebook...

Страница 68: ...f the HDMI cable into the optional HDMI port on your notebook 4 Turn on your notebook 5 Plug the projector s monitor s or television s power cord into an AC power source and turn it on Windows recogni...

Страница 69: ...our notebook desktop you should adjust the display properties To adjust the display properties on a projector monitor or television 1 Click Start All Programs Accessories then click Windows Mobility C...

Страница 70: ...p click to select the check box for Extend my Windows desktop onto this monitor You can click and drag the 2 monitor icon to position it the same way the physical monitor is arranged on your desk 7 Cl...

Страница 71: ...ings dialog box opens 3 Adjust properties such as Turn off screen saver and Set the volume to if necessary 4 Click OK 5 Click Turn on to turn on the presentation settings When you are finished giving...

Страница 72: ...CHAPTER 4 Using Drives and Accessories 64...

Страница 73: ...CHAPTER5 65 Managing Power Monitoring the battery charge Recharging the battery Recalibrating the battery Extending battery life Changing notebook power settings...

Страница 74: ...nt losing any unsaved work To monitor the battery charge Move the mouse pointer over the power cord icon or battery icon in the taskbar A message appears showing the remaining battery time and the cur...

Страница 75: ...6 Slide the battery lock to the locked position Warning Danger of explosion if battery is incorrectly replaced Replaceonly with abatteryspecificallymanufacturedforyour Gatewaynotebook Discard used ba...

Страница 76: ...pen the Exit menu highlight Exit Saving Changes then press ENTER 6 Select Yes then press ENTER The battery recalibration process begins and a screen opens showing you the progress The entire process t...

Страница 77: ...ional strain on the battery Several partial discharges with frequent recharges are better for a lithium ion battery than one complete discharge and recharging a partially charged lithium ion battery d...

Страница 78: ...e traveling For more information see Recharging the battery on page 66 Using alternate power sources To extend battery life use alternate power sources whenever possible If traveling internationally t...

Страница 79: ...ives turn off similar to Sleep mode The notebook also writes all current memory RAM information to the hard drive similar to Hibernate mode If your notebook experiences a power outage while in Hybrid...

Страница 80: ...d drive is automatically turned off You can select one of the defined power plans or create a custom power plan Three power plans are pre defined for you Balanced This is the default power plan which...

Страница 81: ...r plan 1 Click Start All Programs Accessories then click Windows Mobility Center The Windows Mobility Center window opens 2 Click Change power settings The Select a power plan window opens 3 Select th...

Страница 82: ...lect a power plan window opens 3 Click a setting on the left side of the screen that you want to change The top three settings are not tied to a power plan The bottom three settings modify the current...

Страница 83: ...hen click the in front of Allow hybrid sleep 4 Change the values to On for On battery and Plugged in Help For more information about hybrid sleep click Start then click Help and Support Type the keywo...

Страница 84: ...CHAPTER 5 Managing Power 76...

Страница 85: ...CHAPTER6 77 Traveling with Your Notebook Packing your notebook Traveling by air Dial up modem Radio frequency wireless connections Files Security Power Additional tips...

Страница 86: ...you to start your notebook Have your notebook hand inspected or sent through the X ray scanner but never carry it through the metal detector Turn off you notebook for takeoff and landing Turn off all...

Страница 87: ...on devices are examples of devices which use wireless to communicate Files Copy your working files from your desktop computer to your notebook before you travel If you need to access your desktop comp...

Страница 88: ...g the BIOS utility To create a startup password 1 Restart your notebook As soon as you see a startup screen press F2 The BIOS Setup utility opens 2 Open the Security menu highlight Set Supervisor Pass...

Страница 89: ...rom your notebook avoid using the battery whenever possible monitor the battery charge and use the most efficient power management settings For information on conserving battery power using alternate...

Страница 90: ...redit card company to learn about emergency travel assistance if your notebook is lost or damaged Take your recovery discs in case you need to install an additional driver or software Tip You can crea...

Страница 91: ...CHAPTER7 83 Maintaining Your Notebook Caring for your notebook Cleaning your notebook Maintaining the battery Cleaning CDs or DVDs Recovering your system...

Страница 92: ...ty As a general rule your notebook is safest at temperatures that are comfortable for you Keep all liquids away from your notebook When spilled onto notebook components almost any liquid can result in...

Страница 93: ...like extension to remove dust and lint trapped under the keys If you spill liquid on the keyboard turn off your notebook and turn the notebook upside down Let the liquid drain then let the keyboard dr...

Страница 94: ...e becomesincreasingly less accurate and in some cases will cut off the device prematurely Using the right charger is important By now you probably know that each kind of battery has its own technology...

Страница 95: ...ay com Problem solving may also involve reinstalling some or all of the computer s software also called recovering or restoring your system Gateway provides everything you need to recover your system...

Страница 96: ...at the factory see Recovering pre installed software and drivers on page 91 For instructions on reinstalling software and drivers that were not pre installed see that product s documentation or techn...

Страница 97: ...ecovery discs 1 Click Start All Programs Gateway then click Gateway Recovery Management Gateway Recovery Management opens 2 To create recovery discs for the hard drive s entire original contents inclu...

Страница 98: ...e drive indicated in the Burn to list then click Next The first disc begins recording and you can watch its progress on the screen When the disc finishes recording the drive ejects it 4 Remove the dis...

Страница 99: ...lation instructions New device drivers If you need to recover device drivers that did not come pre installed on your computer follow the instructions provided with the device To recover your pre insta...

Страница 100: ...them as restore points In most cases of hard to resolve software problems you can return to one of these restore points to get your system running again Windows automatically creates an additional re...

Страница 101: ...your system to its factory condition You can reinstall using either your hard drive or the recovery discs you have created If you can still run Windows Vista see Recovering from within Windows Vista...

Страница 102: ...then click Start A dialog box displays information about the hard drive that the operating system will be recovered to 4 Click OK The recovery process begins by restarting your computer then continues...

Страница 103: ...pre installed software and drivers 1 Turn on your computer insert the first system recovery disc into your optical disc drive then restart your computer 2 During startup press F10 to open the boot me...

Страница 104: ...CHAPTER 7 Maintaining Your Notebook 96...

Страница 105: ...CHAPTER8 97 Upgrading Your Notebook Preventing static electricity discharge Adding or replacing memory modules Replacing the hard drive kit...

Страница 106: ...ion Always hold components by their edges Avoid touching the edge connectors Never slide components over any surface Wear a grounding wrist strap available at most electronics stores and attach it to...

Страница 107: ...nting static electricity discharge on page 98 2 Turn off your notebook 3 Disconnect the AC adapter modem cable and network cable 4 Disconnect all peripheral devices connected to the notebook and remov...

Страница 108: ...CHAPTER 8 Upgrading Your Notebook 100 6 Loosen the memory bay cover screw this screw cannot be removed 7 Lift the memory bay cover then remove it Screw...

Страница 109: ...www gateway com 101 8 If you are removing a module gently press outward on the clip at each end of the memory module until the module tilts upward Clip Clip...

Страница 110: ...keyed so it can only be inserted in one direction If the module does not fit make sure that the notch in the module lines up with the tab in the memory bay 11 Replace the memory bay cover then tighten...

Страница 111: ...are and drivers on page 91 2 Back up any data you want to transfer to the new hard drive For more information see Backing up files in your online User Guide 3 Follow the guidelines under Preventing st...

Страница 112: ...remove the battery For more information see Changing batteries on page 67 8 Loosen the three hard drive bay cover screws these screws cannot be removed 9 Lift the hard drive bay cover then remove it 1...

Страница 113: ...stic tab slide the old hard drive then remove it 12 If your new hard drive already includes the hard drive bracket go to step 17 OR If you need to move the hard drive bracket from your old hard drive...

Страница 114: ...ws that secure the hard drive to the hard drive bracket 14 Remove the bracket from the old drive 15 Place the new drive label side up onto the bracket so the screw holes line up 16 Replace the screws...

Страница 115: ...nnect the power adapter modem cable and network cable 21 Turn on your notebook open the DVD drive insert the Windows DVD close the DVD drive then restart your notebook 22 When the prompt Press any key...

Страница 116: ...CHAPTER 8 Upgrading Your Notebook 108...

Страница 117: ...CHAPTER9 109 Troubleshooting Safety guidelines First steps Troubleshooting Telephone support...

Страница 118: ...f you have problems with your notebook try these things first Make sure that the AC power adapter is connected to your notebook and an AC outlet and that the AC outlet is supplying power Make sure tha...

Страница 119: ...agnosing and fixing the problem If you added or removed peripheral devices review the installation procedures you performed and make sure that you followed each instruction If an error occurs in a pro...

Страница 120: ...d try using the diskette again For instructions on running Error checking see Checking the hard drive for errors in your online User Guide You see a Non system disk NTLDR is missing or Disk error erro...

Страница 121: ...ly numerous or dense on your display contact Gateway Customer Care to identify whether a repair or replacement is justified based on the number of pixels affected The display is blank Adjust the brigh...

Страница 122: ...controls are turned off If you are using the built in speakers make sure that nothing is plugged into the headphone jack on the notebook For the location of the headphone jack see Front on page 6 If y...

Страница 123: ...anual eject hole see Using a tray load DVD drive on page 53 Ethernet Ethernet troubleshooting is covered under Networks wired on page 127 Express Cards You installed an Express Card and now your noteb...

Страница 124: ...ine User Guide Empty the Recycle Bin by right clicking the Recycle Bin icon then clicking Empty Recycle Bin Save your files to another drive If the hard drive is full copy any files not regularly used...

Страница 125: ...your network jack see Left on page 7 Make sure that you do not have a problem with your modem For more information see Modem dial up on page 123 Make sure that your account with your Internet service...

Страница 126: ...your account with your Internet service provider ISP is set up correctly Contact your ISP for technical support Keyboard A keyboard character keeps repeating or you see a Keyboard stuck or Key failure...

Страница 127: ...a Center troubleshooting information that is not covered in this section go to the Gateway support Web Site at www gateway com The Media Center video display looks bad on your TV Many factors such as...

Страница 128: ...blems and affect the video quality Gateway recommends using high quality video cables that can be purchased from Gateway Screen resolution By default the notebook uses a screen resolution optimized fo...

Страница 129: ...k functions Progressive scan video displays a video frame with one pass of sequential scan lines A progressive scan TV displays the entire picture drawn sequentially from top to bottom without the odd...

Страница 130: ...can be played on a home DVD player Memory You see a Memory error message Make sure that the memory module is inserted correctly in the memory bay slot For more information about installing memory see...

Страница 131: ...ack on page 10 Make sure that your notebook is connected to the telephone line and the telephone line has a dial tone Make sure that the modem cable is less than 6 feet 1 8 meters long Remove any line...

Страница 132: ...common problem that can cause the modem to connect at a slower rate abort downloads or even disconnect The faster the modem the less line noise it can tolerate and still work correctly Listen to the l...

Страница 133: ...P may not support 48K uploads Your fax communications program only sends and receives faxes at 14 400 bps when you have a 56K modem Current fax technology only supports a maximum send and receive rate...

Страница 134: ...on between the two modems that establishes connection speeds and communication protocols You may hear unusual handshaking sounds when the modems first connect If the handshaking sounds are too loud yo...

Страница 135: ...ed into a powered electrical outlet and turned on Make sure that the router is plugged into a powered electrical outlet and turned on Most routers have lights that indicate they are working For more i...

Страница 136: ...ation between your Internet Service Provider and your modem and between your modem and your access point If you previously accessed the Internet through a dial up modem Internet Explorer may not be se...

Страница 137: ...l strength To check the signal strength 1 Click Start right click Network then click Properties The Networkand SharingCenterwindow opens 2 Click View status for the network connection The Wireless Net...

Страница 138: ...ot be set up to access the Internet through a network Remove the dial up connection in the Internet Options in Internet Explorer You cannot see other computers on your network Your notebook may not ha...

Страница 139: ...is connected securely to an electricaloutlet turned on and working correctly To test the outlet plug a working device such as a lamp into the outlet and turn it on Make sure that the AC power adapter...

Страница 140: ...ave selected it in the printer setup To set a default printer 1 Click Start then click Control Panel The Control Panel window opens 2 Click Hardware and Sound 3 Click Printers 4 Right click the name o...

Страница 141: ...dding paper Sound You are not getting sound from the built in speakers Make sure that headphones are not plugged into the headphone jack Make sure that the volume control on your notebook is turned up...

Страница 142: ...Adjust the touchpad settings For instructions on how to adjust the touchpad settings see Changing mouse touchpad or pointing device settings in your online User Guide Video The projector monitor or te...

Страница 143: ...bleshooting section of this chapter Have your customer ID serialnumber and order number available along with a detailed description of your problem including the exact text of any error messages and t...

Страница 144: ...CHAPTER 9 Troubleshooting 136...

Страница 145: ...APPENDIXA 137 Legal Information Important safety information Regulatory compliance statements Environmental information Notices...

Страница 146: ...ith this notebook make sure that the total ampere rating on the products plugged into the extension cord does not exceed the extension cord ampere rating If your notebook is fitted with a TV Tuner cab...

Страница 147: ...ommercial aircraft Current aviation regulations require wireless devices to be turned off while traveling in an airplane IEEE 802 11 also known as wireless Ethernet or WiFi wireless Internet and Bluet...

Страница 148: ...oors is prohibited Some circumstances require restrictions on wireless devices United States of America FederalCommunicationsCommission FCC Intentional emitterperFCCPart 15 Lowpower Radio transmittert...

Страница 149: ...evision reception However there is no guarantee that interference will not occur in a particular installation If this equipment does cause interferenceto radioandtelevisionreception whichcanbedetermin...

Страница 150: ...cilities equipment operations or procedures that could affect the operation of this equipment If this happens the telephone company will provide advance notice in order for you to make necessary modif...

Страница 151: ...from digital apparatus as set out in the radio interference regulations of Industry Canada Le pr sent appareil num rique n met pas de bruits radio lectriques d passant les limites applicables aux appa...

Страница 152: ...ion that the electrical ground connections of the power utility telephone lines and internal metallic water pipe system if present are connected together This precaution may be particularly important...

Страница 153: ...coverable recyclable andreusable Youcandoyourpartfortheenvironmentbyfollowingthesesimplesteps When your electrical or electronic equipment is no longer useful to you take it back to your local or regi...

Страница 154: ...bility of such damages In the interest of continued product development Gateway reserves the right to make improvements in this manual and the products it describes at any time without notices or obli...

Страница 155: ...ay 67 calibrating 86 changing 67 charge indicator 6 66 charge status 66 charging 18 66 conserving power 69 extending life 86 fuel gauges 86 icons 66 installing 67 latch 11 life span 86 locating 11 man...

Страница 156: ...Authenticity 3 changing battery 66 cleaning audio CD 87 case 85 CD 87 DVD 87 keyboard 85 LCD panel 85 notebook exterior 84 screen 85 clicking 38 closing unresponsive program 24 connecting AC adapter 1...

Страница 157: ...clicking 38 dragging 39 drivers re installing 88 91 drives DVD 52 DVD CD RW 9 52 DVD RW 9 52 hard drive 11 103 HD DVD 52 HD DVD RW 9 identifying drive types 52 multi format DVD RW 9 52 replacing hard...

Страница 158: ...r 2 Support 3 Gateway Recovery Center re installing drivers 91 re installing programs 91 re installing software 91 H hard drive bay 11 indicator 25 installing 103 replacing 103 troubleshooting 116 HDM...

Страница 159: ...al number 2 latch battery 11 LCD panel cleaning 85 switching display 28 troubleshooting 112 LCD CRT system key 28 line protector 78 line tester 78 lock cable 80 Kensington cable 10 M maintenance clean...

Страница 160: ...r 25 system key 27 numeric keypad status indicator 25 using 27 O opening files 38 folders 38 programs 38 shortcut menu 39 P packing notebook 78 password 80 131 startup 80 supervisor 80 user 80 passwor...

Страница 161: ...vers 88 91 programs 88 91 software 88 91 system 87 with Gateway Recovery Center 91 with Windows System Restore 92 Recycle Bin deleting files 116 emptying 116 regional code DVD 53 re installing default...

Страница 162: ...lt in 12 jack 6 SpeedStep technology 72 Start camera button 42 starting notebook 21 programs 38 startup password 80 static electricity 98 status indicator wireless Ethernet 25 status indicators batter...

Страница 163: ...power 131 printer 132 projector 134 safety guidelines 110 screen 112 134 screen area 112 screen resolution 112 sound 133 status indicators 133 technical support 134 telephone support 134 touchpad 134...

Страница 164: ...y Code 3 Windows Hotstart 40 Windows Media Player 40 Windows System Restore 88 wired Ethernet troubleshooting 127 wireless Ethernet button 28 status indicator 25 troubleshooting 129 turning off 47 tur...

Страница 165: ......

Страница 166: ...MAN TRIT TEMP EREC REF GDE R0 8 08...

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