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CHAPTER 4: Troubleshooting

42

The mouse works erratically

Clean the mouse by wiping the bottom with a 

clean, damp cloth. Make sure that the optical 

sensor is clean and free of debris.

You may be using the mouse on a transparent, 

reflective, metallic, or glossy surface. Your mouse 

uses optical sensors that do not work correctly on 

these surfaces. Use a mouse pad or a surface with 

a non-glossy texture, such as fabric.

The mouse pad may have a printed or fabric 

pattern on it that interferes with your mouse. 

Use a different mouse pad.

Keyboard

The keyboard does not work

Make sure that the keyboard cable is plugged in 

correctly.

Clean the keyboard by using an aerosol can of air 

with a narrow, straw-like extension to remove 

dust and lint trapped under the keys.

Try a keyboard that you know works to make 

sure that the keyboard port works.

Liquid spilled in the keyboard

Turn off your computer and unplug the 

keyboard. Wipe off the keyboard, turn the 

keyboard upside down to drain any remaining 

liquid, then blow the inside dry with a can of 

compressed air. Let the keyboard dry for several 

hours before using it again. If the keyboard does 

not work after it dries, you may need to 

replace it.

Содержание DX4300

Страница 1: ...USERGUIDE...

Страница 2: ......

Страница 3: ...Never spill liquid of any kind onto or into the product To avoid damage of internal components and to prevent battery leakage do not place the product on a vibrating surface Using electrical power Th...

Страница 4: ...ualified service personnel when the power cord or plug is damaged cut or frayed liquid was spilled into the product the product was exposed to rain or water the product has been dropped or the case ha...

Страница 5: ...eck www lamprecycle org ENERGY STAR for selected models Gateway s ENERGY STAR qualified products save your money by reducing energy cost and protecting the environment without sacrificing features or...

Страница 6: ...ers The following symptoms may appear in the hands wrists arms shoulders neck or back numbness or a burning or tingling sensation aching soreness or tenderness pain swelling or throbbing stiffness or...

Страница 7: ...Eliminate glare and reflections by placing your display in such a way that the side faces the window or any light source minimizing room light by using drapes shades or blinds using a task light chan...

Страница 8: ...vi...

Страница 9: ...eb 11 Connecting to a Web site 12 Downloading files 13 Ethernet networking 14 Wired Ethernet networking 14 Testing your network 20 Adding a printer to your network 20 Sharing resources 21 Using the ne...

Страница 10: ...46 Passwords 47 Expansion cards 47 Media Center 48 Checking for device problems 50 Recovering your system 51 Creating recovery discs 51 Recovering pre installed software and drivers 52 Returning to a...

Страница 11: ...CHAPTER1 1 Checking Out Your Computer...

Страница 12: ...unity receive promotions and participate in customer surveys The latest news from Gateway Hurry and register as other advantages await you How to Register During the initial startup of your notebook o...

Страница 13: ...one jack Connect an external microphone to this jack Headphone jack Connect headphones or external speakers to this jack Removable hard drive carriers optional Install a new hard drive to one of these...

Страница 14: ...CHAPTER 1 Checking Out Your Computer 4 Backup button optional Press to launch the backup software suite Photo Frame button optional Press to start slide show Component Description...

Страница 15: ...nter scanner camera keyboard or mouse into these ports Surround left right jack black Plug your rear right and left speakers into this jack This jack is disabled when an audio expansion card is instal...

Страница 16: ...n page 10 Center subwoofer jack orange Plug your center speaker and subwoofer into this jack This jack is disabled when an audio expansion card is installed Audio in Line in jack blue OR Side speaker...

Страница 17: ...he cord from your telephone into this jack eSATAportConnects to USB 2 0 or eSATA devices only for certain models eSATA jack optional eSATA Connect an external SATA hard drive to this optional jack onl...

Страница 18: ...CHAPTER 1 Checking Out Your Computer 8...

Страница 19: ...CHAPTER2 9 Setting Up and Getting Started...

Страница 20: ...nnot run your computer for an extended period of time with a UPS a UPS lets you run your computer long enough to save your work and shut down your computer normally Connecting to a broadband modem or...

Страница 21: ...computer 2 Insert the other end of the modem cable into a telephone wall jack The modem will not work with digital or PBX telephone lines 3 If you want connect a telephone to the PHONE jack on the mod...

Страница 22: ...ink To learn more about using the Web browser features click Help in the menu bar Connecting to a Web site After you set up an account with an Internet service provider ISP you can access the many inf...

Страница 23: ...process of transferring files from a computer on the Internet to your computer To download files or programs from a Web site 1 Connect to your Internet account 2 In the address bar type the address of...

Страница 24: ...double clicking it If applicable follow the instructions provided on the Web site to run or install the program Ethernet networking Wired Ethernet networking An wired Ethernet network consists of two...

Страница 25: ...ernet network is Dynamic Host Control Protocol DHCP using a router A DHCP network configuration uses a router to automatically assign IP addresses to each computer or network device For information on...

Страница 26: ...pment you need for a router based Ethernet network For a wired Ethernet network you need Important For best results all Ethernet components should be either standard Ethernet 10 Mbps Fast Ethernet 100...

Страница 27: ...esses Setting up wired Ethernet network hardware Making sure your broadband connection works Before you change anything about your home setup make sure that your broadband connection is working correc...

Страница 28: ...ory 5 cables are available in two different types straight through cables used to connect computers to a router and crossover cables used to connect two computers Setting up a network using a router I...

Страница 29: ...n the router except the WAN port The WAN port is used to connect the router to the DSL or cable modem and is identified by a label or a switch Plug the other end of the cable into the network jack on...

Страница 30: ...erns described in the router or access point documentation Temporarily turn off any firewall software on your desktop computer Turn off all of the devices then power them back on Refer to your router...

Страница 31: ...ers 1 Click Start then click Control Panel The Control Panel window opens 2 Under Hardware and Sound click Printer The Printers window opens 3 Right click the name and icon of the printer you want to...

Страница 32: ...ch as a PDA MP3 player or cellular telephone Memory card types The media card reader supports several memory card types To determine which types are supported by your card reader and the slots to use...

Страница 33: ...ive then double click the file name To remove a memory card Make sure that the card is not being read from or written to then pull the memory card out of the slot Caution Before inserting a memory car...

Страница 34: ...CHAPTER 2 Setting Up and Getting Started 24...

Страница 35: ...CHAPTER3 25 Maintaining Your Computer...

Страница 36: ...hedule Caring for your computer To extend the life of your computer Maintenance task Weekly Monthly When needed Check for viruses X X X Run Windows Update X X Manage hard drive space X Clean up hard d...

Страница 37: ...y to break in cold temperatures and can melt or warp in high temperatures Damage due to either extreme is not covered by your warranty As a general rule your computer is safest at temperatures that ar...

Страница 38: ...o the site regularly so you can always get the most recent updates and fixes to protect your computer and keep it running smoothly Windows Update scans your computer and provides you with a tailored s...

Страница 39: ...CHAPTER4 29 Troubleshooting...

Страница 40: ...ied computer technician Warning Never open your computer case while your computer is turned on and while the modem cable network cable and power cord are connected Warning Make sure that you are corre...

Страница 41: ...en click Help and Support Type troubleshooting in the Search Help box then press ENTER Error message Action Insufficient disk space See You get an Insufficient disk space error message on page 43 Data...

Страница 42: ...not the Ethernet network jack See more troubleshooting at Modem dial up on page 34 Make sure that your account with your Internet service provider ISP is set up correctly For help contact your ISP te...

Страница 43: ...tage is widespread a problem they are trying to solve People are sending you e mails but you have not received them Click the Receive or Send and Receive button in your e mail program This checks your...

Страница 44: ...to the telephone line and the telephone line has a dial tone Remove any line splitters or surge protectors from your telephone line then check for a dial tone by plugging a working telephone into the...

Страница 45: ...ting information under Internet and networking on page 32 Your 56K modem does not connect at 56K Current FCC regulations restrict actual data transfer rates over public telephone lines to 53K Other fa...

Страница 46: ...as failed to respond the modem did not pass diagnostics The modem is noisy when it dials and connects To turn down the modem volume 1 Click Start type modem then press ENTER 2 Click the Modems tab the...

Страница 47: ...ave different IP addresses For home networks IP addresses should be 192 168 N N where N is a number you assign between 0 and 254 The first N should be the same for all computers on your network and th...

Страница 48: ...uter is on but there is no picture Make sure that the computer is not in Standby power saving mode Make sure that the monitor is connected to a power outlet and to a video port on your computer then m...

Страница 49: ...lugged into an AC power source The printer is on but will not print Make sure that the Print to file box is not checked in the Print dialog box If the printer you want to print to is not the default p...

Страница 50: ...ng up and make sure that the disc is clean and free from large scratches Update the device driver Your computer may be experiencing some temporary memory problems Restart your computer An audio disc d...

Страница 51: ...nstructions see Checking for device problems on page 50 Your computer may be experiencing some temporary memory problems Restart your computer Memory card reader Drive letters for the memory card slot...

Страница 52: ...your mouse Use a different mouse pad Keyboard The keyboard does not work Make sure that the keyboard cable is plugged in correctly Clean the keyboard by using an aerosol can of air with a narrow straw...

Страница 53: ...or if the Recycle Bin has been emptied since the file was deleted the file cannot be restored To restore deleted files 1 Double click the Recycle Bin icon 2 Right click the file you want to restore t...

Страница 54: ...computer is unable to detect the hard drive Check cable connections For instructions on opening your computer case see Opening the case on page 45 A USB flash drive or a USB portable music player is...

Страница 55: ...s a summary of the problems that it found 4 Correct any problems that are found by following the on screen instructions 5 Click OK Important Error checking cannot scan a drive while the drive is being...

Страница 56: ...that the volume controls are turned up and not muted If you are using external speakers Make sure that the speakers are turned on and check the speaker connections See your speakers user guide for mor...

Страница 57: ...PS LOCK is turned off then retype the password Expansion cards The computer does not recognize an expansion card Restart your computer Make sure that you have installed the required software For more...

Страница 58: ...ions Display type The Media Center is best viewed on computer displays Other types of display devices including TVs may provide lower quality video Type of connection used The connection type has an a...

Страница 59: ...anel display You want to change monitor settings to get better TV or DVD image quality Adjust the display device brightness contrast hue and saturation For more information see the display s user guid...

Страница 60: ...ENTER Device Manager opens 2 Examine the list of computer device types A device type with problems have a yellow triangle or red octogon indicating a problem or a failed condition 3 Click the symbol t...

Страница 61: ...create the set of recovery discs beforehand To create recovery discs 1 Click Start All Programs Gateway then click Gateway Recovery Management Gateway Recovery Management opens 2 To create recovery di...

Страница 62: ...ed then click OK Continue recording discs until the process is complete Recovering pre installed software and drivers As a troubleshooting step you may need to reinstall the software and device driver...

Страница 63: ...want to reinstall Returning to a previous system condition Microsoft System Restore periodically takes snapshots of your system settings and saves them as restore points In most cases of hard to reso...

Страница 64: ...run Windows Vista and your original hard drive is still working see Recovering from the hard drive during startup on page 55 If you cannot run Windows Vista and your original hard drive has been compl...

Страница 65: ...ur computer 5 Click OK Your computer restarts 6 Follow the on screen prompts for first time system setup Recovering from the hard drive during startup To reinstall Windows Vista and all pre installed...

Страница 66: ...sert the second recovery disc when prompted then follow the on screen prompts to complete the recovery Creating Labelflash Disc Labels What is Labelflash With Labelflash you no longer need to print se...

Страница 67: ...o the disc it is not necessary to do that step first To determine whether the recordable disc is Labelflash compatible see the disc package s description 2 Click Start All Programs CyberLink LabelPrin...

Страница 68: ...o the fields such as Disc Title Author and the track s Title 5 Click the green arrow pointing to the right to continue or click the green arrow pointing to the left to return to the previous screen If...

Страница 69: ...To change the font of the text that will be printed on the disc double click the box s dotted outline then specify the font attributes and click OK To change the general layout style click Select in t...

Страница 70: ...n use images included with the software or you can use your own photos or artwork by clicking Browse Valid image formats are JPG JPEG TIF TIFF BMP GIF 6 Click green arrow pointing to the right to cont...

Страница 71: ...t an unlabeled Labelflash disc is in the Labelflash drive label side down then click Next The Labelflash Wizard s settings screen opens 9 Click Preview to see how the disc will look when printed The P...

Страница 72: ...CHAPTER 4 Troubleshooting 62 12 When the printing of the label image is finished the drive tray opens and the LabelFlash Wizard window displays the message Burning completed 13 Click Close...

Страница 73: ...APPENDIX A 63 Regulations and safety notices...

Страница 74: ...e into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio television technician for help Notice Shielded cables All connections to...

Страница 75: ...sible You will also be informed of your right to file a complaint with the FCC Your telephone company may make changes in its facilities equipment operations or procedures that could affect the proper...

Страница 76: ...th all of Telecom s network services 2 This equipment is not capable under all operating conditions of correct operation at the higher speeds for which it is designed Telecom will accept no responsibi...

Страница 77: ...RTURE EVITTER TOUTE EXPOSITION AUX RAYONS LUOKAN 1 LASERLAITE LASER KLASSE 1 VORSICHT UNSICHTBARE LASERSTRAHLUNG WENN ABDECKUNG GE FFNET NICHT DEM STRAHLL AUSSETZEN PRODUCTO L SER DE LA CLASE I ADVERT...

Страница 78: ...ing harmonized standard Article 3 1 a Health and Safety EN60950 1 2001 A11 2004 EN50371 2002 Article 3 1 b EMC EN301 489 1 V1 6 1 EN301 489 3 V1 4 1 Applicable to non bluetooth wireless keyboard mouse...

Страница 79: ...users of the 5 25 to 5 35 GHz and 5 65 to 5 85 GHz bands These radar stations can cause interference with and or damage this device 3 An improper installation or unauthorized use may cause harmful in...

Страница 80: ...APPENDIX A Regulations and safety notices 70 Remark All images are for reference purposes only Actual configuration may vary V09A1...

Страница 81: ......

Страница 82: ...MU12100328 Generic User GDE...

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