
: Troubleshooting
142
•
Make sure that your convertible notebook is connected
correctly to a grounded AC outlet that is supplying
power. If you use a surge protector, make sure that it
is turned on.
•
If a peripheral device, such as a keyboard or mouse,
does not appear to work, make sure that all cables are
plugged in securely.
•
If you have recently installed hardware or software,
make sure that you have installed it according to the
instructions provided with it. If you did not purchase the
hardware or software from Gateway, see the
manufacturer’s documentation and technical support
resources.
•
If you have “how to” questions about using a program,
see:
•
Online Help
•
Printed documentation
•
The Microsoft Windows documentation
•
The software publisher’s Web site
•
See the troubleshooting section of this chapter.
•
Have your customer ID, serial number, and order
number available, along with a detailed description of
your problem, including the exact text of any error
messages, and the steps you have taken.
•
Make sure that your convertible notebook is nearby at
the time of your call. The technician may have you
follow troubleshooting steps.
•
The label on the bottom of your convertible notebook
includes the Gateway Customer Care telephone
number. For more information, see
Warning
To avoid bodily injury, do not attempt to troubleshoot your
convertible notebook problem if:
• Power cords or plugs are damaged
• Liquid has been spilled into your convertible notebook
• Your convertible notebook was dropped
• The case was damaged
Instead, unplug your convertible notebook and contact a qualified
computer technician.
Содержание C-140S
Страница 1: ... CONVERTIBLE NOTEBOOK REFERENCEGUIDE ...
Страница 2: ......
Страница 8: ...Contents vi ...
Страница 13: ...CHAPTER2 5 Checking Out Your Notebook Front Left Right Bottom Keyboard area ...
Страница 20: ...CHAPTER 2 Checking Out Your Notebook 12 ...
Страница 41: ...www gateway com 33 4 Click or tap the Buttons tab ...
Страница 58: ...CHAPTER 3 Setting Up and Getting Started 50 ...
Страница 74: ...CHAPTER 4 Using Drives and Accessories 66 ...
Страница 112: ...CHAPTER 7 Maintaining Your Notebook 104 ...
Страница 122: ...CHAPTER 8 Upgrading Your Notebook 114 ...
Страница 123: ...CHAPTER9 115 Troubleshooting Safety guidelines First steps Troubleshooting Telephone support ...
Страница 170: ...162 Index ...
Страница 171: ......
Страница 172: ...MAN VIPER REF GDE V R2 4 07 ...