20
Troubleshooting guide
Problem:
The Dash Cam feels warm when it is operating
Solution:
• It is normal for the Dash Cam to feel warm to
the touch during typical use, especially when it is recording
HD video.
Problem:
The Dash Cam stops automatically while
recording
Solution:
• Check to see whether there is enough space
on the Micro SD card.
• Ensure correct Micro SD card is being used, 8-32Gb
Class 10 or above Micro SDHC is recommended. Other
types of Micro SD cards may not be suitable for use in
Dash Cams.
• If the correct Micro SD Card is being used, format the
Micro SD Card in a computer.
• Micro SD cards have a limited lifespan and become
corrupt after a period of time. This is due to the continuous
loop recording function. If this has occurred, you will need
to replace you Micro SD Card.
Problem:
The Micro SD card is not recognised by the
Dash Cam
Solution:
• Format the Micro SD card before using. Be
sure the Micro SD card is compatible with the device, see
“Stops automatically while recording” fault.