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Problem
easy Solution
My ice cream
maker seems
to be vibrating
briefly?
• The internal compressor is mounted on special rubber mounts to
reduce the noise and vibration during operation. When cooling is
not required the compressor will automatically turn off and a small
amount of vibration for 1-2 seconds is normal.
The controls
don’t work?
• The child lock may be on. Press and hold the HOLD button for 2
seconds to disengage the locking.
The ice cream
maker does not
remember my
last setting?
• The internal computer will only remember the settings once
START | PAUSE has been activated.
The temperature
is reading in
Fahrenheit
• Press
button to change temperature units.
Ice Cream not
churning but the
compressor is on
• The PRE-COOL is activated.
• To preserve the life if the compressor there is a self timer on the
compressor. Please allow for up to 3 minutes for the compressor to
activate.
My ice cream is
icy? Why?
• Some desserts have a higher water content in them which will
make the mixture more icy.
I pulled the ice
cream out of the
freezer and it is
very hard. Why?
• Home made ice cream will always be harder than store bought ice
cream as it contains less air. We suggest removing the ice cream for
about 5-10 minutes before serving.
Can I place the
ice cream bowl
into the freezer?
• We do not suggest placing the ice cream bowl the freezer as the
ice cream will freeze solid and be very difficult to scoop out. Do not
use any sharp or metal utensils to scoop the ice cream from the bowl
as it may scratch the coating.