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Troubleshooting
8.6 FuelPoint
Page 94
MDE-5411A ForeHB Islander Prime Installation Manual · October 2018
8.6 FuelPoint
The following table describes the printer troubleshooting procedure and appropriate corrective
actions (see
):
Table 29: FuelPoint Troubleshooting
Fault
Probable Cause
Checks
Corrective Action
FuelPoint does not Power Up
OrPAY1000 is off internal
LEDs are off.
No power
• Check that unit is
getting 220/110Vac
from mains.
• Check that power is
going to the correct
terminals on the unit.
Apply power to the unit.
Loose cable
• Check power cable &
socket.
• Check if power wires
are loose in the
terminal block.
• Check that all wires
are firmly connected
on the terminal block.
Firmly insert all connecters into
their sockets.
Power switch is off.
Turn on power switch.
Bad power supply
Check that power supply
in and out wires are firmly
connected.
Replace power supply.
CPU board is off.
Power to CPU
Check that the power wire
from main board J13 is
connected.
Connect the wire from J13 to DFI
CPU board.
Replace CPU.
CommVerter board is off.
Power to the board
Power harness from main
board J23 is connected.
Connect harness from J23 to
commVerter board.
Replace commVerter board.
OrPAY1000 is off, and internal
devices are on.
Power wire
Check power cable from
main board J4 is
connected.
Connect harness from J4.
Replace OrPAY1000.
No Communication from Outside PC to the nOrCU
Can't communicate with
nOrCUor other devices. No
ping.
LAN cables are
loose.
Check that all LAN cables
are firmly connected.
Bad 5-port LAN
switch
Check whether the LEDs
on the board are
on/blinking.
If LEDs are not on: Replace
switch board.
If LEDs are on: Check connection
between the PC and the CPU
directly using a LAN cable.
Bad CPU
Check network setup.
Replace CPU.
Adapt network setup to Prime
network setup.
No Communication to Devices (Pumps, OrTR, etc.)
None of the devices
connected are able to
communicate with the CPU.
Cable
Check LAN cables:
• From CPU to LAN
switch
• From OrPAY1000 to
• LAN switch
• From main board
ETH1/2 to LAN switch
• From LAN to PC
• From com card to LAN
switch
• From com card to
main board J23
Replace cable/harness.
Содержание Islander Prime
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