Troubleshooting
RTCSmp Induction Built-In Line Dual Zone Cookers
24
Part # 4532285 Rev 4 (4/29/14)
NOTE:
The fan starts when the ambient temperature in the control area exceeds 131ºF/55ºC. At heat temperatures
higher than 158ºF/70ºC, the controller automatically reduces the power to keep the unit in normal operating
conditions. The cooker runs in a non-continuous mode. This mode can be heard.
10.3
Indicator Lamp Flashes at Intervals (for Operators)
The indicator lamp flashes to signal a specific problem area. Counting the number of short flashes after each long
flash will give the possible causes. Example: “— …. — ….” The LED gives a long flash for 0.6 seconds. Then it
gives 4 short flashes (indicated by the dots in the example). The sequence repeats unit the error is cancelled.
# of Flashes
Possible Causes
Action To Take By Operator
1
Unsuitable induction cooking pan. Cooking
pan is not placed in the center of the heating
zone. Internal wiring/coil connection
malfunction. (3)
Check pan material.
Check pan placement on cooking area.
Contact your authorized service agency.
2
Unsuitable induction cooking pan. Internal
software overcurrent. (3)
Check pan material.
Contact your authorized service agency.
3
Air-cooling system obstructed. Internal heat
sink overheated.
(1)
Let unit cool down.
Verify that air inlet and outlet are not obstructed.
Check and clean air filter.
Contact your authorized service agency.
4
Overheated cooking zone. Sensor unit failure.
(1)
Let unit cool down.
Verify that air inlet and outlet are not obstructed.
Check and clean air filter.
Contact your authorized service agency.
Overheated or defective sensor.
1
5
Error on rotary power switch. (1)
Contact your authorized service agency.
6
Ambient temperature too high (the cooling
system is not able to keep the induction unit in
normal operating conditions). Internal
component overheated. (1)
Let unit cool down.
Verify that air inlet and outlet slots are not block.
Check and clean air filter.
Verified that no hot air is sucked in by the fan.
Reduce the ambient temperature. The intake air
temperature must be lower than 104°F (40°C).
Contact your authorized service agency.
7
Warning from cooking empty sensor or coil
connection failed. (1)
Check food in the pan or empty pan.
Contact your authorized service agency.
8
Sensor error, internal board or heat sink. (1)
Contact your authorized service agency.
10
Internal electronic failure. (1)
Contact your authorized service agency.
(1) The induction unit stops working immediately.
(2) The induction unit continues to work in power reduction mode.
(3) The induction unit continues to work as usual.
