During the specified warranty period Garland Australia Pty Ltd will repair or replace, at its discretion any defective
Garland OnGard Alarms that are returned in a postage paid package to the following address: Madison Technologies,
149 Beaconsfield St, Silverwater NSW 2128. Please include your name, address and phone number along with a brief
description of what is wrong with the unit. For further assistance please visit our website: www.garlandcables.com.au
Damage from neglect, abuse or failure to adhere to any of the enclosed instructions will result in termination of the
warranty, and the unit will not be replaced or repaired.
This User Manual and the products described herein are copyrighted, with all rights reserved. Under these copyright
laws, no part of this User Manual may be copied for use without the written consent of Garland. If you require further
information please visit our website: www.garlandcables.com.au, or write to us at:
Madison Technologies, 149 Beaconsfield St, Silverwater NSW 2128.
16. SERVICE
To make a claim
If a defect in the product appears within the Warranty Period, you are entitled to submit a warranty claim by first visiting the
Garland
website
address below and filling out the Return Form. On contacting
Garland
and providing the proof of purchase (The original number and date
of invoice) you will be issued a Goods Return Authorisation (GRA) prior to you returning the product. When returning the product please
ensure a copy of the GRA is included and the product is properly packaged so that no damage occurs in transit. Any postage and packaging
expenses required to return the product to
Garland
will be at your cost, but you may be entitled to a refund of those postage and packaging
expenses where there is a major or minor problem with the Products which entitles you to a repair or replacement.
If
Garland
elects to repair the product, please note that the products presented for repair may be replaced by refurbished goods of the same
type rather than being repaired. Refurbished parts may be used to repair the products, where such parts are equivalent quality to the original.
15. WARRANTY & CONTACT DETAILS
This warranty is provided by:
Madison Technologies
149 Beaconsfield St, Silverwater NSW 2128
1800 66 99 99
www.garlandcables.com.au