GAOMON PD1161, Руководство пользователя

Страница: 26 / 53

EN
PD1161
5.2 Possible Breakdowns Related to FUNCTIONS
Abnormal Phenomena Possible Solutions
Pen doesn’t work and no pressure
in the graphics software
1.When pen does not work in art programs only: Uninstall the driver and reinstall it. If you
use Windows OS, make sure to ‘’run as administrator’’ when installing the driver. (But not
‘’run as administrator’’ on desktop after the driver has been well installed already)
2.When pen does not work everywhere: Try re-inserting the USB cable. Try different USB
ports on computer. Try different computer.
Cursor movement is abnormal
Try re-inserting the USB cable or restarting your computer.
The side button of the pen doesn’t
work
When pressing the side button, please make sure that the nib didn’t touch the glass
surface and the distance between the nib and surface is within 10 mm
There is a deviation between the
tip and the cursor
Try calibration
GAOMON driver indicates ''device connected'', but the pen doesn’t respond in Mac OS 10.14 or
above versions.
Find answer here: https://www.gaomon.net/question/macos_mojave_catalina_solution.html
Note:
For more information, please contact us with our email: service@gaomon.net
or find answer here: https://blog.gaomon.net/faq-list/
www.gaomon.net
26