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130

Wrinkled paper

• The printer paper isn’t put properly.
• The print media does not meet the

usage specification.
• The feed channel of the printer is

dirty.
• The fuser component is damaged.

• Make sure the print paper is

placed correctly.
• Please use print media within

the specification range.
• Clean the paper path inside the

printer.
• Please contact customer

services center to replace to a

new fuser assembly.

The back of the printout is

dirty

• Dirty toner cartridge
• The transfer roller inside the printer is

dirty.
• The transfer voltage inside the printer

is abnormal.

• Clean or replace toner

cartridge
• Clean the internal transfer part

of the printer.

Whole page dark

• Toner cartridge is improperly

installed.
• Inner damage of toner cartridge.
• Abnormal internal charging of

machine or the toner cartridge is not

charged.
• If all-black image appear when

copying and scanning, maybe it is

scanning exposure, and the cover on

the manuscript is not properly closed.
• The scanner is damaged.

• Install ink cartridge correctly.
• It is suggested to replace the

original toner cartridge.
• Please close the cover on the

manuscript, and then carry out

copying and scanning.

The toner does not

adhere to the paper

• The print media that does not meet

usage specification is used. For

example, the media is damp or too

rough.
• The inside of the printer is dirty.
• Toner cartridge is damaged.
• The parts inside the printer are

damaged.

• Please use printing medium

within the specification scope,

and use manual feed tray for

printing in case of special

medium.
• Clean the inside of the printer.
• It is suggested to replace the

original toner cartridge.

Horizontal stripes

• The toner cartridge is not installed

correctly.
• The toner cartridge may be damaged.
• The parts inside the printer are

damaged.

• Install ink cartridge correctly.
• It is suggested to replace the

original toner cartridge.

Note:

• Failures above can be improved by cleaning or replacing toner cartridge. Please contact

customer services center if the problem can still not be solved.

Содержание IMAGE M4100 Series

Страница 1: ...Monochrome Laser MFP It is recommended that you read this Guide carefully before using the printer User Guide GG IMAGE M4100 Series...

Страница 2: ...red trademarks trademarks or service marks of their respective owners and they are referred for instructions only Copyright The Copyright of this User Guide is owned by Ninestar Corporation It is proh...

Страница 3: ...he printer laser radiation will not leak To avoid laser radiation please do not randomly disassemble the printer The printer follows the provisions of Class 1 laser products under CFR standard The pri...

Страница 4: ...ng the printer make sure the power is turned off Plugging and unplugging the power cord plug with a wet hand can result in an electric shock The fuser unit is hot when and after printing Touching the...

Страница 5: ...epairs may only be carried out by professional maintenance personnel Opening or removing the cover could result in an electric shock or other potential hazards Incorrect disassembly and assembly could...

Страница 6: ...or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment 30 This equipment has been tested and found to comply with the...

Страница 7: ...opean Community EC directives conformity This product complies with the protection requirements of EC directives 2014 30 EU and 2014 35 EU on the approximation and harmonization of the laws of the Mem...

Страница 8: ...ion 20 3 1 How to install Windows printer driver 20 3 1 1 One click Installation 20 3 1 2 Manual installation 33 3 1 3 Method of driver unistallation 40 3 2 macOS system driver installation 40 3 2 1 D...

Страница 9: ...nting unit setup 63 7 5 2 How to carry out auto duplex printing 64 7 6 Fine mode printing 66 7 7 Mute printing 67 7 8 Auto shut off setting 68 7 9 Open Help Document 69 8 Copying 70 8 1 Copying functi...

Страница 10: ...perating systems supported by AirPrint mobile print 100 11 1 2 Preliminary preparations 100 11 1 3 How to use AirPrint mobile printing 100 12 General Settings 101 12 1 System Settings 101 12 1 1 Ink s...

Страница 11: ...14 1 4 A paper jam occurs on the automatic document feeder ADF 122 14 2 Software Failure 124 14 3 Error Message 125 14 4 Common Troubleshooting 126 14 4 1 Common Trouble 126 14 4 2 Image Defects 128 1...

Страница 12: ...pm Automatic Two Sided Printing Mute printing Copy Scan Fax Scan to U disk ADF Support Blank Unsupport Note This product series is subject to additions or changes without prior notice For machine with...

Страница 13: ...1 2 Supplied Accessories Name Parts Toner cartridge Drum component USB Interface Cable Power Cord CD Quick Setup Guide GG IMAGE Warranty Note The GG IMAGE Warranty may not be attached in some regions...

Страница 14: ...d originals on its glass plate 5 Output Bin For storing the printed paper 6 Front USB interface This is used to scan to an U disk without a computer 7 Control Panel Indicate printer status to conduct...

Страница 15: ...ector to adapt to paper length 17 Clip of extended tray of auto feed tray For adjustment of length extension of the tray Rear View 1 USB Interface For connecting product to computer with USB cable 2 N...

Страница 16: ...volume catridge About 11000 Pages Based on ISO 19752 standard Note The model is subject to increase without notice Consumables capacity may vary with different using types The Company does not recomme...

Страница 17: ...ically print out Mobile Device Wi Fi Connection Wizard page for models with Wi Fi function only Long press Wi Fi button for over 2s to start WPS when Wi Fi is not connected or to disconnect Wi Fi when...

Страница 18: ...t information 2 Numeric keyboard Dial or input letters numbers or characters Please see Chapter 1 5 2 3 Fax Press this button to enter into the Fax mode 4 Copy Button Press this button to enter into c...

Страница 19: ...ns after finishing operation settings In case of a feed failure please press this key for pick up and printing again 14 Menu Open the main menu of control panel 15 Back Return to the previous menu 16...

Страница 20: ...le to clear all numbers or characters please long press it You may also use the Up key to clear the last number or character 1 6 Function of status indicator The meanings of status displayed by the st...

Страница 21: ...10 1 7 Function of power indicator No Status displayed by power indicator Status Status Description 1 Die out Shutdown status 2 Always on Booting and ready states 3 Blink Sleep mode...

Страница 22: ...to use special paper extensively which may affect the service life of the printer The print media that does not meet the guidelines listed in this User Guide may result in poor print quality increase...

Страница 23: ...all the labels in the market can meet corresponding requirements Use wrinkled blistered or damaged label papers Envelope Envelopes should be loaded evenly Use wrinkled nicked stuck or damaged envelop...

Страница 24: ...nting A4 5mm 0 197inch 5mm 0 197inch Letter 5mm 0 197inch 5mm 0 197inch Scan A4 5mm 0 197inch 5mm 0 197inch Letter 5mm 0 197inch 5mm 0 197inch 2 4 Loading Paper Note Printer appearance may differ beca...

Страница 25: ...paper width guide otherwise it could easily lead to deformation of paper 3 Before loading paper please unfold the stacked paper to avoid a paper jam or feed error and then load the paper into the tray...

Страница 26: ...aper jam or paper feed failure will be led to If carrying out single sided printing please make sure that the side to be printed the blank side is face down 2 4 2 Install manual feed tray 1 Raise the...

Страница 27: ...above steps to continue printing Slow action will lead to the prompt of paper out or paper failure of manual feed tray After paper is put inside printing will be resumed automatically too quick actio...

Страница 28: ...ng With Tablet Note Printer appearance may differ because of various models and functions so the schematic diagram is only for your reference Steps of Use 1 Lift up the scanner cover 2 Load the manusc...

Страница 29: ...on glass platen 4 Close the scanner cover gently Note Please put the paper or document on the scanner glass after the glue ink or correction fluid are completely dried Rough textured uneven oil staine...

Страница 30: ...nt feeder ADF 1 Put the original into the ADF with its front upward and top fed first 2 Adjust the document guide till it gets close to the paper stack Note The ADF supports feeding 50 pieces of paper...

Страница 31: ...USB cable 1 Connect the printer to computer via USB cable power the printer and computer on 2 Place the attached installation CD in the computer CD ROM Windows XP system automatically run the installa...

Страница 32: ...ork interface of printer to make sure the printer is connected to computer network please refer to Chapter 4 for network setup 4 Place the attached installation CD in the computer CD ROM Windows XP sy...

Страница 33: ...hod II and install driver software Note You can put your mouse cursor in the One click installation button to check the popup information in order to confirm if the current printer is the one you need...

Страница 34: ...lly it means that you have installed the driver correctly 3 1 1 3 Method III Connect the printer via wireless network Please check if the printer is connected with wireless network when installing the...

Страница 35: ...desktop click anywhere in the pop up window then click Autorun exe to run the installation procedure Windows 10 system When the DVD RW driver window pops up from the right top corner of computer deskt...

Страница 36: ...25 Click One click installation button if your software has searched only one printer and enter into installation process to complete automatic network configuration and driver installation...

Страница 37: ...tomatic network configuration and driver installation Note When the printer IP address changes under printer driver installed with host ID you can also directly print without re installing the driver...

Страница 38: ...er of computer desktop click anywhere in the window then click Autorun exe to run the installation procedure Note Some computers may be unable to auto play the CD beacase of system configuration Pleas...

Страница 39: ...ne printe and the wireless network configuration interface will pop up input the SSID and password that you need then click Confirm button and enter into installation process The process may need some...

Страница 40: ...lect Configure the print via USB and install on the printer list interface and check the USB printer option Click the Confirm button and the wireless network configuration interface will pop up Input...

Страница 41: ...2 Connect computer to the Wi Fi Direct network of the printer please refer to Chapter 5 2 2 2 for setup method 3 Place the attached installation CD in the computer CD ROM Windows XP system automatical...

Страница 42: ...uration page to check See Chapter 12 4 to for how to print 2 Connect the computer to printer network 3 Place the attached installation CD in the computer CD ROM Windows XP system automatically run the...

Страница 43: ...III to install driver software Note You can put your mouse cursor in the One click installation button to check the popup information in order to confirm if the current printer is the one you need to...

Страница 44: ...ver If you need to install the printer driver with the host ID please check the option Install the printer in the list with host ID 6 After the installation click Print Test Page button If your printe...

Страница 45: ...tallation at the bottom of driver installation interface and enter into manual intallation interface 5 Please select installation language and printer model 6 Select Connect via USB and click on Insta...

Страница 46: ...click Computer icon find DVD RW driver then double click DVD RW driver to run the installation procedure 5 Click on the I agree button on the right buttom corner after reading the license agreement a...

Страница 47: ...5 for details 3 1 2 3 1 Installation in basic structure mode 1 Connect computer to access point wireless router 2 Connect the printer to computer via USB cable then power the printer on 3 Place the at...

Страница 48: ...ork on the wireless setup window popped out and operate according to the prompts to set up the printer to wireless network please refer to Chapter 5 1 1 for setup method 9 The installation software wi...

Страница 49: ...printer prints the test page successfully it means that you have installed the driver correctly 3 1 2 3 2 Installation in Wi Fi Direct mode 1 Turn the power of printer and computer on 2 Connect compu...

Страница 50: ...tion interface and enter into manual intallation interface 6 Please select installation language and printer model 7 Select Wireless network connection and click on Install 8 Select No the printer has...

Страница 51: ...ion click Print Test Page button If your printer prints the test page successfully it means that you have installed the driver correctly 3 1 3 Method of driver unistallation Windows 7 is taken as the...

Страница 52: ...the power of printer and computer on 2 Insert the CD companying with printer in the CD driver of your computer and double click GG IMAGE XXX Series installation package XXX in GG IMAGE XXX Series rep...

Страница 53: ...work via wireless network configuration tool refer to Chapter 5 1 1 for how to make configuration When configuration is completed unplug USB cable and then on the pop up Add Printer interface you may...

Страница 54: ...ferences Printers Scanners of computer 5 Click button to select Add Printer or Scanner 6 Select printer and then select the corresponding printer mode from the Use menu popping out 7 Click Add 3 3 3 A...

Страница 55: ...lect Add Printer or Scanner 5 Select printer and select Secure AirPrint data encryption or AirPrint no encryption in the Use option box 6 Click Add Note When the printer is connected to computer with...

Страница 56: ...ddress under the influence of network environment You can check the IP address of printer by printing Network setup page out please refer to Chapter 12 4 for printing method or check network informati...

Страница 57: ...s point wireless router connection is divided into wireless network setup and Wi Fi Protected Setup WPS Note The machine with the fax feature supports automatic search of wireless network through the...

Страница 58: ...Finder menu bar 2 Use USB cable to connect and configure Select Yes I have an USB cable that can be used for installation in the following interface Click Next 2 1 The computer has been connected to w...

Страница 59: ...etwork and can contain numbers and letters at the same time 3 WPA WPA2 it is the pre shared key PSK of Wi Fi protected access which connects wireless device and access point via TKIP or AES encryption...

Страница 60: ...wireless router If the printer cannot be used normally after wireless network setup is finished please install the drive again 3 Use WPS connection Select No I don t have a USB cable in the interface...

Страница 61: ...and access point wireless router 2 Make sure the printer is in ready state Note If the printer is in sleep mode it can be woken up by pressing any key on the control panel of printer 3 Press Wi Fi but...

Страница 62: ...client including computer and mobile device with wireless network feature 5 2 2 Wi Fi Direct connection Before connecting to printer hotspot turn on direct Wi Fi connection of the printer by short pre...

Страница 63: ...2 Press the Menu key Network Info Wi Fi dir Info on control panel of printer to view SSID and Password 3 Turn on the computer or mobile device with wireless network function select the SSID of Wi Fi D...

Страница 64: ...ed by firewall software Please refer to the user guide of firewall software to turn firewall off and then try to search the printer again Inspect if the IP address assignment of printer is correct You...

Страница 65: ...ensure that JavaScript and Cookies are always enabled Please ensure compatibility with HTTP 1 0 and HTTP 1 1 when other network browsers are used If the computer cannot visit the Web server embedded i...

Страница 66: ...on is on by default You can set up the IPv4 address of printer manually to set up fixed IPv4 address for the printer 1 Turn on printer power to connect printer to network 2 Log in the embedded Web ser...

Страница 67: ...is ticked by default If IP address needs to be set up manually please cancel the DHCPv4 checkbox ticked and input the IPv4 Address Subnet Mask and Gateway Address that you need to set up and then clic...

Страница 68: ...ant to notify and then click Apply 6 2 3 2 Configure the E mail address book If you want to scan a file to an e mail address you need to configure the e mail address book first and then scan the file...

Страница 69: ...you want to scan a file to the FTP server you need to configure the FTP address book first When scanning you may send the image scanned to the FTP server Before configuring the FTP address book you m...

Страница 70: ...rver please refer to Chapter 6 1 for login method 2 Click User Management and input the correct User name and Password then click Restore to Factory Settings After completion the printer will reboot a...

Страница 71: ...c Two Sided Printing Collate Print Reverse Print N in 1 Poster Print for Windows Operation System only Zoom Print Custom Size Note Windows 7 is taken as example in the above description You can realiz...

Страница 72: ...and click to save the preset Select preset every time before printing or print according to default setup Note Priority of App setup is senior to printer setup 7 3 Cancel printing If you want to cance...

Страница 73: ...apter 2 for putting papers inside manual feed tray Please refer to Chapter 2 1 for type of mediums that can be printed via manual feed tray 7 5 Automatic Two Sided Printing The printer supports automa...

Страница 74: ...uplex printing of A4 and 16K papers the slide should be adjusted to the A4 position as for Letter Legal Folio and Oficio duplex printing the slide should be adjusted to the Letter position Setup steps...

Страница 75: ...64 4 Install the duplex unit in the printer 7 5 2 How to carry out auto duplex printing 1 Open the print job to be printed from the application such as a Notepad 2 Select Print from the File menu...

Страница 76: ...65 3 Select printer of the corresponding model 4 Single click Preferences for printing setup 5 Select the Duplex in Basic tab and then select Long Edge or Short Edge...

Страница 77: ...Click Print to realize auto duplex printing 7 6 Fine mode printing The Fine mode is applicable to engineering drawings and fine lines printing Set up fine mode in the basic page of printer preference...

Страница 78: ...cause of multiple operating systems 1 Enter the Start menu Control Panel view Devices and Printers 2 Right click printer and select Printer properties in the pull down menu 3 Enter the Secondary Setti...

Страница 79: ...s 2 Right click printer select Printer properties in drop down list 3 Enter Secondary Settings option and set Auto shu off setting 4 Click OK to finish setting Note For printer provided with LCD contr...

Страница 80: ...Open Help Document You can open the Printing preferences and click Help button for Windows Operation System only The help document contains the user guide where you can find the information on print s...

Страница 81: ...Copying method 1 Press copying key ID card copying key receipt copying key on control panel 2 Put an original into the ADF with its front upward only for plain copying or on the glass platen with its...

Страница 82: ...xt applicable to original text Note The image quality mode supports automatic mode only after poster and collated copy are set 8 4 2 Intensity Adjust deep light copying effect by setting intensity Thi...

Страница 83: ...Two in one 2 Horizontal four in one 3 vertical four in one Note Multipage and resizing function cannot be set at the same time 8 4 5 Clone Through setting on clone feature you may print multiple origi...

Страница 84: ...The poster and resizing function cannot be set at the same time 8 4 7 Collated copy The Collated Copies feature supports only copying with the automatic document feeder ADF The collated copy includes...

Страница 85: ...inal into the ADF with its front upward and its top fed first meanwhile make sure there are some paper in the carton 2 Operate following steps described in Chapter 8 4 Select Duplex Copying and then p...

Страница 86: ...l and Folio Paper type common paper thick paper envelope paper film paper card paper tagboard and thin paper Note After multipage and clone function are set paper dimension supports A4 and Letter only...

Страница 87: ...card in the blue area in glass platen Note After setting the arrangement mode can keep valid before startup after startup the arrangement mode will recover to default setting 8 5 2 Intensity For inten...

Страница 88: ...and then Menu on control panel to enter the Menu Settings interface 2 Press OK to enter the Bill Copy Setting interface 3 Press direction key to select option to be set and press OK key to set option...

Страница 89: ...Application on the computer the icon is shown as below 2 The prompt window is shown as below 3 Set Scan in the right list Click Scan on the bottom right corner and start scan Note GG IMAGE scan appli...

Страница 90: ...ware Word or Excel 2 Keyboard shortcuts Alt I P S to open the application s window 3 Click on Device option and select TWAIN Scan click the Custom Insert button below 4 After the window pops up set th...

Страница 91: ...ve picture to select a scanning port as shown below 9 1 2 2 Photoshop Operation Steps 1 Launch Photoshop click on File Import on the top left corner and select TWAIN Scan as is shown below 2 After the...

Страница 92: ...fice Software Word and Excel Operation Steps 1 Open the Office software Word or Excel 2 Keyboard shortcuts Alt I P S to open the application s window 3 Click on Device and select WIA Scan click the Cu...

Страница 93: ...n users can set the scan After finishing the settings click on the OK button then Scan button to start scan 2 Photoshop Operation Steps 1 Launch Photoshop click File Import on the top left conrner and...

Страница 94: ...ta Windows Server 2008 and later versions Operation Steps 1 Click on Start All Programs Device and Printer on the left bottom of the desktop 2 When the pop up window appears select the printer you wan...

Страница 95: ...84 3 Click on Start Scan in the above option bar 4 After the window pops up set the scan and click Scan on the bottom right corner and start scan...

Страница 96: ...ICA Scan 9 2 1 1 Open ICA via Print and Scan Operation Steps 1 After installing the printer driver click System Preferences icon on the bottom left corner of the computer desktop 2 After the window p...

Страница 97: ...86 3 After the window pops up click on Scan 4 Click on Open Scanner and the scan window will pop up...

Страница 98: ...9 2 1 2 Call CIA through applications Operation Steps 1 Click on Finder icon on the bottom left corner of the computer desktop or use keyboard shortcuts command shift C to open the window Find Image C...

Страница 99: ...on the bottom right corner and start scan 9 2 2 TWAIN Scan Take Photoshop as an example Operation Steps 1 Launch Photoshop click on File Import on the top left corner and select TWAIN Scan as is show...

Страница 100: ...r to select Scan To options then press OK 6 Press or to select Scan to PC and then press OK press Start to begin scanning 7 For merge scan please put files to be scanned on the glass platen and then p...

Страница 101: ...scan large files you may need to input the server address user name and password to log in the server with specific operation steps as below 1 Be sure the printer and the computer are both switched on...

Страница 102: ...Press or to select Scan To options then press OK 6 Press or to select Scan to USB and then press OK press Start to begin scanning 7 For merge scan please put files to be scanned on the glass platen an...

Страница 103: ...aditional analog phone service PSTN Public Switched Telephone Network in connecting telephone line If a digital environment for examples DSL PBX ISDN or VoIP used please be sure to use a proper filter...

Страница 104: ...ne by one with the ability of up to 20 fax numbers sent to at the same time 7 Delay Sending With the feature of delay in sending you may set the fax number and delay time of sending within 24 hours ma...

Страница 105: ...oup numbers and print the contacts as well as the list of group numbers from Contacts 10 3 Fax Functions 10 3 1 Send Fax 10 3 1 1 Auto fax sending 1 Put an original on the glass platen or into the ADF...

Страница 106: ...eder 10 3 1 2 Manual fax sending 1 Put an original on the glass platen or into the ADF please see Chapter 2 5 for how to put an original 2 Press the Fax button and use the number buttons to enter the...

Страница 107: ...g up the receiver press 90 on telephone panel and then the machine begins to receive Note The default for remote code is 90 You can modify it by the path Menu Fax Settings Receive Settings Remote Code...

Страница 108: ...n the printer the received Fax will be shrinked according to the user defined paper size to match the paper size in the printer If you disable the Auto Shrink option the Fax will be printed at full si...

Страница 109: ...ter as a Fax PC Fax supports Windows system only In this chapter a Word file is taken as the example to show you how to operate 10 4 1 Sending Fax with PC Fax 1 Open the document to be faxed 2 Click F...

Страница 110: ...erface 5 Enter the Name and Fax Number then click Add to recipient list If you want to send the Fax to multiple addresses you can continue to enter their Name and Fax Number then click Add to recipien...

Страница 111: ...lications taking PDF as an example for explanation 1 Turn on printer power 2 Connect the iOS mobile device with wireless network of the printer Please refer to Chapter 5 for how to connect 3 Open the...

Страница 112: ...ttings 12 1 1 Ink saving setting You can select the save toner mode which can reduce toner consumption and reduce printing cost When save toner mode is on the printed color will be lighter Save toner...

Страница 113: ...setting 12 1 3 Restore Factory Settings Restore factory settings is used to recover the default settings of printer The printer will restart itself automatically after recovering factory settings 1 P...

Страница 114: ...esponding sleep time Note In sleep mode the printer can be woken up by pressing any key or sending printing work Sleep time of network printer can be set with the embedded Web server Please refer to C...

Страница 115: ...to start cleaning and fixing of the fuser unit 12 1 7 Auto shut off setting Auto shut off setting to set off condition and off delay of printer 1 Press Menu to enter the Menu Settings interface 2 Pre...

Страница 116: ...tion 3 Press OK key to set Network set wireless network setting and Wi Fi Direct 12 3 Network Information You can check the network status through Network Information 1 Press Menu to enter the menu se...

Страница 117: ...s Product reports that could be printed include Demo page information page menu structure page network configuration e mail address group e mail FTP address and Wi Fi hotspot Note The product report a...

Страница 118: ...administrator 12 7 Configure the FTP address book Applicable to machine with the fax feature 1 Press Scan and then Menu on control panel to enter the Menu Setting interface 2 Press OK to enter the Sca...

Страница 119: ...gents Some parts of the printer are still in high temperature within a short time after use To prevent burns please don t directly touch places labled with high temperature warning in contact with int...

Страница 120: ...r cartridge put the toner cartridge in a protective bag or wrap it with thick paper to avoid direct light damaging the toner cartridge 4 Clean the inside of the printer by gently wiping the shaded are...

Страница 121: ...eed tray and wipe the pickup roller gently with dry lint cloth Note the machine with the ADF should be regularly cleaned removing dirt on the top cover of the ADF Please wipe the place as shown in fig...

Страница 122: ...t with clear water immediately or see a doctor if feeling unwell When placing the cartridge please stay away from children may contact area 2 Service life of toner cartridge The service life of toner...

Страница 123: ...ith left hand and lift the toner cartridge handle with right hand at the same time to take the toner cartridge out 4 Open the package of the new toner cartridge and hold the toner cartridge handle to...

Страница 124: ...nstalling toner cartridge 7 Take the drum component with toner cartridge installed and install it inside the printer along the inner track of printer to finish installing 8 Close the front cover Repla...

Страница 125: ...with left hand and lift the toner cartridge handle with right hand at the same time to take the toner cartridge out 4 Open the package of new drum component take the protection device of drum compone...

Страница 126: ...115 6 Take the drum component with toner cartridge installed and install it inside the printer along the inner track of printer to finish installing 7 Close the front cover...

Страница 127: ...rtridge is installed correctly The paper is correctly loaded into the tray The interface cable between the printer and the computer is connected correctly The correct printer driver has been selected...

Страница 128: ...117 2 Gently pull the jammed paper out 3 Install paper tray 4 Open the front cover...

Страница 129: ...fecting by the exposure of photosensitive drum please put the laser toner cartridge inside the protection bag or warp it with thick paper 6 Gently pull the jammed paper out 7 After taking out papers j...

Страница 130: ...When papers jammed in fuser unit are taken out please pay attention and do not touch the shaded area shown below in order to avoid burns 1 Open the front cover and then remove the laser toner cartridg...

Страница 131: ...120 3 Open the fuser door using the handles on both sides 4 Gently pull the jammed paper out 5 Close the back cover after removing the paper jammed...

Страница 132: ...cartridge and then close the front cover then the printer will recover printing automatically 14 1 3 Duplex Unit Jam 1 Remove the duplex printing unit from the back of the printer 2 Remove the jammed...

Страница 133: ...e steps close the front cover and tidy the papers in paper tray then the printer will recover to print automatically If the printer still does not start printing please check that all the jammed paper...

Страница 134: ...123 2 Remove the paper jammed from the ADF 3 After removing the paper jamed close the top cover and then the printer will be back to the ready state...

Страница 135: ...ists after restarting the Make sure the network cable of USB cable is connected correctly Failed to install the driver Check whether the print spooler service is enabled Check the power supply and the...

Страница 136: ...the fax receiving setting options and then set it as On for continuous printing Note once the printer detects that the toner in cartridge doesn t run low during booting or opening and closing its cove...

Страница 137: ...blems with the Printer The printer does not work Power cord of the device is not properly connected The cable between the computer and the printer is not connected properly Error in specifying the pri...

Страница 138: ...tion range Please clean the pickup roller Take the excessive papers out from paper tray please print with manual feed tray if special printing medium is used to print Paper Jam Too many papers in pape...

Страница 139: ...lace the original toner cartridge Please use the print media within the specification range Clean the paper path Clean the platen glass White spots The print media that does not meet usage specificati...

Страница 140: ...ner parts of toner cartridge The paper path is dirty The transfer voltage inside the printer is abnormal Scanning exposure If black background or gray background appears when copying and scanning the...

Страница 141: ...he cover on the manuscript is not properly closed The scanner is damaged Install ink cartridge correctly It is suggested to replace the original toner cartridge Please close the cover on the manuscrip...

Страница 142: ...e telephone line is interfered please try to set it as VoIP in compatibility For compatibility setting please see Chapter 10 3 3 The fax received is somewhat blank or of poor quality The fax sending f...

Страница 143: ...mitting files Make one copy of original to check if the fax scanner could work normally Transmit with a higher resolution A prompt of Communication Failure appears in printing the fax confirmation rep...

Страница 144: ...rinter on the panel menu you may know and set various functions The steps of printing are as follows 1 Press Menu to enter the menu setting interface 2 Press or to select Information Report 3 Press OK...

Страница 145: ...0V Model AC220 240V 50Hz 60Hz 4 5A Noise acoustic pressure level Print scan 52dB A Standby 30dB A Mute mode 46 dB A Enter network standby time 5 minutes Power Consumption Network standby the model wit...

Страница 146: ...Copy Speed 30cpm A4 33cpm Letter FCOT Flatbed 10 seconds ADF 12 seconds Maximum Pages for Successive Print 99 pages Zoom Ratio 25 400 Other Copy Functions ID copy Receipt copy N up copy Clone copy 16...

Страница 147: ......

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