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User Manual
Troubleshooting
NOTE: In order to maintain a longer lifetime, we strongly recommend to stop at least 20 seconds between
each seal.
ISSUE
REMEDY
Unit won't turn on
• Ensure the machine is properly plugged into a grounded outlet.
• Check the power cord for tears, frays, or other damage.
Do not use machine if the power cord is damaged.
Not achieving a
complete vacuum
• The edge of the bag must be across the seal bar, and not extend
past the chamber, ensure there are no wrinkles in the bag and
that the bag is inside the chamber.
• Make sure the seal is complete and that the seal is clear. If the
seal is spotty, incomplete, wrinkled, milky, or white colored, it is
inadequate. Cut seal portion and restart the vacuum process.
• Ensure both the sealer and bag are clean, dry and free of debris
for the vacuum process to be successful. Wipe the surface of the
seal bar and inside of the bag and try again.
Bag loses vacuum
after being sealed
• Check for sharp items such as bones, stems, cloves and others
that can puncture the bags.
• Some fruits and vegetables can release gases if not properly
prepared before storing. Make sure to blanch or freeze food
before packaging. If in doubt about the quality of the food,
discard immediately.
Buttons not working
• In rare cases, the buttons and/or programs may not work
properly.
If this occurs, unplug the machine and plug it back in to reset the
programming.
